Customer Testimonials
Quick and friendly.
Everyone is very friendly and knowledgeable.
Quick. Informative and friendly.
Friendly, man who helped me with my flat is great. Like that it’s the same person from when I bought my bike from Penns.
Feel like he respects riders even when they’re not hard core
Repair guy was fas, nice and had a great sense of humor. Much better than the other bike shop in town.
Friendly, courteous, knowledgeable service.
Love our bikes
Expert level
Freewheel bike is a great place to go shop for bikes, parts, or tune up bike. Worker there are helpful when you in the shop....
Service is helpful and friendly.
I like the 20% discount!
Great bike and awesome customer service!
The extra time the technician (Troy) spent to describe my mountain bike features and care. All were items I hadn't considered and appreciated the tutorial!
helpful and friendly staff
Fantastic service and really listened to what I needed.
Technical expertise
Shop cleaning
Great staff
Mike did an amazing job on the phone and in person. My new bike was in an accident nd Mike had it back in riding shape in a day. He also diagnosed and found a few issues i was unaware of and took care of them. I also like the new handlebar mirror he suggested to help me be aware of my surroundings when riding. If you need ny service, talk to Mike. You
Steve did an amazing job in service and at the counter. Thank you very much for all your knowledge & expertise
Great service and knowledgeable staff!
Friendly knowledgeable staff.
Salespersons take time to explain products thoroughly.
excellent service department - very good techs /very knowledgeable. Also, great at sourcing products for the bike...
The person helping me was very kind. I was not bombarded when I walked in the store but approached in a very nice way while looking for tools. I was able to pull up a picture of a specific, not as popular tool and he helped me find it in a second. The atmosphere of the store was calm and everyone was very nice to work with.
Great service and great products!
Knowledgeable and friendly staff. Great job!! Thanks!!
Brian followed up and offered options.
Friendly, helpful staff. Good product selection. Like the tools, nutrition, and frame bags. They alway seem to have exactly what I need.
Knowledgeable staff
Personable and knowledgeable. Not pushy.
Great service when I bought my helmet.
Sales associate was knowledgeable, checked with other stores to try to find us what we needed. Didn't push us to purchase beyond the price we had planned to spent, but advised us on the best bike for our needs and price range.