Customer Testimonials
Excellent knowledge shared in a problem of old bike technology to resurrect a favorite older bike. ThankU
Friendly and knowledgeable staff
Your two mechanics are awesome !
Friendly knowledgeable staff!
Customer service is fabulous!
Great Service
Friendly and helpful staff, and discount :)
Great service and knowledgeable techs. I love that you’re easy to drive to and have plenty of customer parking. And have ample open hours.
Knowledgeable staff
Troy is great to work with. Super helpful and friendly. Best around!!
Good quality and very knowledgeable staff
Super friendly and always there to answer any questions
Friendly and very helpful.
We always have great service at Freewheel. We wouldn’t buy anywhere else!
The tech took the time to mount my tire while I waited thus saving me a trip back to the store later. I love the top of the line service! Not many companies do that level of service today.
In stock parts . Friendly helpful staff
Freewheel Bike Shop offers great products and has the best customer service!
My bike is like new. The service was on time and great, I didn’t need to make an appointment and that is great, Thank you for everything you did. I appreciate your job
The people.
Great customer service to help me order a bike grip in a color that wasn't in stock. Made sure to get my account set up right so there weren't 2 of me in the system.
Service at the Woodbury store is fantasctic, extremely knowledgable staff, and very responsive and helpful.
Very prompt handling of order! Already received.
The store staff are very knowledgeable about the products.
The staff/technicians are excellent in terms of communicating status and options and they do high quality work.
Mike is the beat. Knowledgeable professional friendly. Quality products and service.
Well.... December ....8... i brought my Rail 7 , tires/wheels in for winter studs............Mike did a great FAST job of it...............and i also had question for him on bike...
They have what I need to ride all year long. Bring on the Snow. Lets ride.
Salesman was friendly, helpful, and courteous.
Mike and Paul are really knowledgeable and they are great about helping me find the right parts for my bikes!

I really enjoy the helpfulness of the staff and atmosphere. Very laid back and never pushy. The Woodbury location is quickly becoming my go-to store as my RAGBRAI training picks up.