Customer Testimonials
Our daughter loves her new bike! Thanks! Mike Wahl is the best!
Fast and efficient pick up. Thank you so much!
Fast and easy. Support is every helpful.
Products came in quick and had everything I needed.
Pretty responsive crew at the Woodbury store. I had an issue with a bike I brought in over the winter for tune up (nothing really wrong,,just like to keep the bike in great shape). I finally got a chance to ride the bike this month and discovered after the tune up that it had problems shifting from the big chain ring to the middle one. I called the Woodbury shop where the work had been done and they advised me the COVID-19 procedure they were using to service bikes. I dropped it off and they called an hour later after putting the bike on the repair stand and had me describe my issue..which they had already determined before they called me. I came back and picked up by smooth shifting bike.
Staff was very helpful and friendly
Great customer service / sales. Knowledgeable people, Excellent products
I needed a chain and was able to pick it up curbside
Helpful and efficient
Friendly service
I appreciate you taking the time to make sure I got the right part for my bike.
Thank you
Super helpful staff, incredible in-house knowledge
Curbside pickup!
Great selection with fast shipping!
Friendly staff in the Woodbury store. Great repair job. Good prices.
Great customer service.
Attention to detail and great customer service.
Awesome service, pulled everything I wanted together and had it ready to go
Excellent customer service. Lee was extremely knowledgeable and very patient during the process of my purchasing my first mountain bike.
Great staff and great service.
The staff is great
Great service during covid
You guys were great! Very knowledgeable, friendly and great to work with. I also appreciated how careful you were about social distancing in the handling of my bike.
Thanks - Name removed
Great service!! This was our first time buying bikes of higher quality. Due to this Covid-19 pandemic services were limited, however all the staff were taking the proper precautions and answered all of our questions. This was a big investment for us and we are very pleased with our purchases. We would highly recommend to anyone! Thank you!
Friendly, knowledgeable
The service was top-notch. Our sales clerk was knowledgeable, patient and never tried to push products or “up sell” us anything. Mike was the name of our clerk. Mike was very kind to my shy 13 year old granddaughter. He went the extra mile to find a bike that she was thrilled with. While he immediately installed fenders, a kick stand and bottle holder, we left and when we returned in an hour the bike was all set! Mike happily loaded it into our truck.
I appreciated the fact that the storeroom doors were locked and that we were welcomed inside when a salesman was available. This allowed for “social distancing” and a pleasant shopping experience!
Thank you for being the BEST bike store ever!
First name removed
Awesome Bikes. Brian is great and has all the knowledge you could ask for if your looking for new bike, They are have fast friendly service, a CLEAN organized sales floor and SHOP the best service department around. I love going to Freewheel Woodberry. Get in there and check these guys out.
Professional, courteous service. Rapid turn-around on repairs. Outstanding group of employees!
Thorough explanation of options. Friendly and helpful. Professional.
Service team is great! Very knowledgeable and helpful.