Customer Testimonials
I bought my sons bike, and just purchased a bike for myself. Knowledgeable and friendly staff.
Service is amazing. The guys have always found the least expensive fix on any repair I've brought in. Hard to find a ace this knowledgeable and trustworthy.
Great service, great value
Salespeople was excellent
Always great service and a HUGE Fanstics fan!!
The individual attention was awesome. I was able to work one on one with a single person. They did not pressure any purchases but gave honest feedback and made the experience of purchasing a new bicycle an easy/enjoyable one.
Very accomodating, very knowledgeable and good prices.
My 20 year old Trek bike got new tires and new chain with sprocket set as recommended by the tech. I was hesitant to spend the money on the chain etc... but glad I did. It now rides like a new bike and the shifting is smoother than ever.Thanks guys.
Personalized service and very knowledgeable. My only complain would be that they should probably wear mask and glove.
Helpful service, even during the restricted business operations
Quality products and great customer service.
Service techs are always helpful and willing to answer all questions.
You guys are always great to work with. Timely and do a quality job!
The mechanic was great.
Staff was very friendly and accommodating. Excellent communication.
The speed in which you get the work done, another people were great.
It was pleasant
Always helpful and looking out for your best interest as their customer!
Ordering online and picking up in store is very easy. My order arrived very quickly and Freewheel was very good in communicating with me regarding my order status.
Customer service at the Woodbury location is excellent.
The pandemic has caused some changes to the store's policies but I feel that the employees handle the situation very well. I really appreciate that Freewheel continues to operate despite these challenges.
Salesman Mike did a great job. Answered all of r questions. Will recommend to r friends and family.
I’ve bought bikes there, parts also
Mike is the main reason I go to the Woodbury store. He’s knowledgeable, helpful, friendly and a biker so he knows his stuff
You were still open during the COVID crisis and helping the community!
Great customer service.
Had the 2 chains in stock I needed along with friendly service
Great selection & knowledgeable, friendly staff
Mike
Purchased and paid online the night before and was able to pick up the next day curbside.
Bike is great and running well. Given the circumstances we are in with Corona virus, we are very pleased with the service we received.
Thank you!
Knowledgeable sales support
Friendly service - convenient location