Customer Testimonials
Friendly and attentive. Katerina has been a jewel
Great service good parts and service
Friendly workers
The way the whole process is set up , the way I was and witnessed those of us receiving services where treated is second to none. Pus the special layout for us while we were waiting as well as the thoughtfulness of courtesy items makes it second to none!!!
Good service
The employees were very informative and nice! Was very satisfied with the overall experience.
Very good service. Very friendly staff
Great service department
Quality products and great service!
I have always been treated professionally and with extreme courtesy every time I have used the service department. The work performed is top notch and always complete and to my satisfaction. He Service advisor and mechanics treat you like family. I wouldn't take our vehicles anywhere else.
Fast efficient service. Jen was great in making sure the work was done right.
The people. The service was wonderful and I felt very comfortable with them working on my truck.
The service is excellent.
Emily was friendly and awesome.
Products are top notch services are terrific. Employees are very knowledgeable, helpful and friendly and respectful. I have been a customer here for many years. Never have been disappointed.
Excellent sales team. Knowledge staff
I buy FORD trucks
Courteous staff and good follow up
Friendly service
Everyone there is super friendly!!
We have had good sales service and good maintenance service. We have purchased two vehicles in the last three years and recommended to two others, who also purchased.
I like the services I came to Don Franklin knowing what car I wanted. Service at the door was excellent and the entire process was very easy and smooth. I love my 2024 Chevy Trax
Friendly service and fast work!
Service department was willing to accommodate our schedule and get our vehicle repaired before we needed to go out of town!
Service is always professional
I like how I get in at my appointment time.
Can get an appointment quickly. Personnel at Monticello Don Franklin are very kind and helpful. Love the car wash after servicing!!!
Great service
It was a good experience overall.
Service is great. Always answer my questions. Even thought I am sure they are not very knowledgeable questions on my part about the workings of these computer driven automobiles. Thank you service guy for your patience. Linda Turner