Customer Testimonials
The services I received were excellent. The K4 is my wife's dream car and it is excellent
Great salesman in Brent.
Good Service
The absolute best salesman i have ever dealt with. Everyone was amazing. 10 outta 10
Scotty Young is the best salesman i have ever dealt with
Fast nice ppl
We love our 2026 Kia K4. And Brian Nichols is an amazing salesman
Very good service very nice employees and excelent automibles
Safety features
Friendly, and seemed like honest people.
Treated really well
Great first experience at Don Franklin Hyundai yesterday. There's no good reason to not test drive the Venue ,so I did. I already recommended it to my friends and family. If I buy any new car, it will be the surprising Venue. It is fun, comfortable, efficient. I could get TWO new Venues for around$7000 less than the average cost of ONE new car in the USA today. Sounds too good to be true, but apparently it is true. 10 year warranty?! I like the quirky side lights!
Logan did a ln outstanding job!
Sasha was wonderful. She took her time didn't rush us. I will definitely come to her when we decide to buy.
The entire staff showed great communication and were fair with me. My only downfall for future sales would be to not sell a Toyota with an agreed trade in value until the new vehicle is on hand. It was slightly frustrating to pay a 500 dollar (515 after tax) deposit on a vehicle that was supposed to arrive within 4 days only to wait 3 entire months with a deal drawn up for it to slightly change upon purchase. I was told the MMR on a 2022 Rav 4 had dropped 5k since the purchase and I just don’t think that’s true. However the numbers still kept me in the finance wheelhouse I agreed to so I didn’t complain much. In the future if a deal is on paper and agreed by the party’s I think it’s poor taste to change the numbers especially since the deal was halted 3 months at no fault of mine or Don Franklins. I agreed to the deal on paper and over the phone. Looked over the purchasing agreement and for 3 months nobody looked at it? Nobody confirmed it? Whether it was a mistake on the salesman or the finance department is not the customers burden. I found that to be distasteful but none the less the folks there were fair and good guys. I would recommend them overall.
Excellent service department and sales personnel
Great selection of vehicles at affordable prices, great sales staff, Austin Harrison, great f& I manager, Mr. Charles, and great general manager, Joe Henderson!! Great Service Department!! They made car buying less stressful!
Service department and sales representatives are very nice and courteous. Always treated great! Top notch dealership!
They went above and beyond my expectations had everything I needed wonderful people
Everyone was very friendly and honest.
Friendly helpful while there
I had a great experience with Josh and got the vehicle I wanted at a great price. I will definitely be back again for my next vehicle!
Just how easy everything was and how helpful everybody was. It was just great experience.
Hyundai has a good reputation.
Maintenance Department: Lone time customer. Always pleased with work completed on my vehicle and excellent customer service from Jennifer, Lexington.
Very pleased with recent purchase of a used vehicle from Lexington Nissan dealership.
Great customer service!
Everyone was very friendly and answered all my questions without pressuring me. Courtesy goes a long way with me and I never felt rushed or pressured to buy anything.
Everyone was amazing to work with
Very pleasant experience dealing with Bobby and Will. They got me the deal I wanted, accepted my trade in promptly, and got me out the door quickly and easily. I would definitely recommend these guys and the dealership.
Always able to get in for maintenance when needed. Friendly staff.