Customer Testimonials
So far the Dodge Ram is everything we wanted. All the guys here are great! I especially love the guys in the service department. They are accommodating and informative.
We have purchased from Don Franklin for years, always a good experience.
Conveniently located, good customer service and relatively quick turnaround around times.
Price, quality, reliability, style, ergonomics, safety, and comfort. We love our Santefe.
Everything is fine good place for service
Good quality and reliability. They’re very nice and knowledgeable in the service that they provide
The professional and respectful service!
Good honest people. Friendly, courteous!
product and sales team
fast and nice
Very knowledgeable
easy to get appointment and professional service
The service department staff are all so polite, courteous, and helpful. They are never pushy or trying to just get your money.
Nice people to do business with
Amazing service. Would recommend to everyone!
Dawn was quick and kept me informed on my repairs
Already reviewed
Good fast service with friendly people
This was my first visit to you.guys.but what I see of you'll I liked. Will see when my Vehicle gets in trouble
Close to home, friendly staff
Great service
Easy online scheduling. Service is quick and they keep you updated on the process.
How easy to get appointment and get jobs done
Good
Luke at the Russell Springs dealership he is awesome to work with. He knows his job well.
Always do a great job taking care of our vehicles and everyone is so nice!!
So freindly and quick and always gets the job done
Highly recommend Don Franklin Ford! They provide top tier service which always leaves me with a great experience! The staff are welcoming and friendly. After my oil change, my car was taken to detail and it looked amazing! Appreciate them all!!
I highly recommend James Anderson the GM Manager at Don Franklin Auto Group in Lexington Kentucky for both their vehicles and overall service. The GM sales manager James Anderson kept me informed, and made sure I was pleased with my vehicle options and purchase. Another great aspect is his customer first approach. He took time to figure out a good budget for me and made sure I was comfortable during the process of everything.This was a nice and smooth process from start to finish.
They have good quality vehicles. Another reason I recommend them is financing support.Their team works with you to find financing support, They work with you to find options that fit your situation, which makes the experience more accessible and less overwhelming.
Overall if you’re looking for a dealership that is professional, helpful, and focused on customer satisfaction, Don Franklin Auto Group is a great choice.
Friendly staff at the Service Center.