Don Franklin Auto Group
Corporate Headquarters
Columbia
KY 42728
United States

Customer Testimonials

Report a concern   October 4, 2026 — Rated 10 out of 10 by R.H. Don Franklin Corbin CDJR Sales
What do you like about our products and services?

Ford 150 XLT
Report a concern   October 3, 2026 — Rated 10 out of 10 by Michael Ford Don Franklin Russell Springs Service
What do you like about our products and services?

Always provide great service!
Report a concern   October 3, 2026 — Rated 10 out of 10 by C.R. Don Franklin Monticello Service
What do you like about our products and services?

hometown service
Report a concern   October 3, 2026 — Rated 10 out of 10 by Mark Roark Don Franklin Somerset KIA Service
What do you like about our products and services?

Good quality with good proce
Report a concern   October 3, 2026 — Rated 10 out of 10 by K.H. Don Franklin Ford - Service
What do you like about our products and services?

Professionalism

Report a concern   October 3, 2026 — Rated 10 out of 10 by K.S. Don Franklin Lexington Nissan - Service
What do you like about our products and services?

Prompt, efficient and courteous.
Report a concern   October 3, 2026 — Rated 10 out of 10 by J.H. Don Franklin Lexington GM Service Department
What do you like about our products and services?

It’s easy to schedule service and is done in a timely manner

Report a concern   October 3, 2026 — Rated 10 out of 10 by Karl Reynolds Don Franklin Somerset GM Service Department
What do you like about our products and services?

Services are always great

Report a concern   October 2, 2026 — Rated 10 out of 10 by L.W. Don Franklin Lexington GM Service Department
What do you like about our products and services?

I like that I can trust them to take care of my car and keep it running for me
Report a concern   October 2, 2026 — Rated 10 out of 10 by C.R. Don Franklin Corbin CDJR Service
What do you like about our products and services?

Good

Report a concern   October 2, 2026 — Rated 10 out of 10 by C.L. Don Franklin Lexington GM Sales Department
What do you like about our products and services?

Value for the money

Report a concern   October 2, 2026 — Rated 10 out of 10 by Freeman Robinson Don Franklin Somerset GM Service Department
What do you like about our products and services?

Great friendly service. Gets the job done right.
Report a concern   October 2, 2026 — Rated 10 out of 10 by G.B. Don Franklin Glasgow Service Department
What do you like about our products and services?

Fast, Friendly service
Report a concern   October 2, 2026 — Rated 10 out of 10 by Phyllis Horton Don Franklin Somerset KIA Sales
What do you like about our products and services?

Arlie sold me a hyandi accent. I am totally in love with it. It drives good and is comfortable. It has a littleore power than I expected. Arlie is an asset to your company. Give that young man a raise. He went above and beyond to get me in a car I could afford. I would recommend you as the only dealer I would recommend. If I need a new one I will come back to you.
Report a concern   October 2, 2026 — Rated 10 out of 10 by Bonnie Hamilton Don Franklin Lexington Nissan - Service
What do you like about our products and services?

Always great service from my service advisor Jennifer.

Report a concern   October 2, 2026 — Rated 10 out of 10 by B.K. Don Franklin KIA Bowling Green Service
What do you like about our products and services?

Service is great. They get your car in ASAP. Tell you what needs to be done, not just what YOU think needs to be done. I appreciate that.
Report a concern   October 2, 2026 — Rated 10 out of 10 by P.I. Don Franklin Somerset GM Service Department
What do you like about our products and services?

Prompt, courteous, and efficient .
Report a concern   October 2, 2026 — Rated 10 out of 10 by C.J. Don Franklin Somerset Hyundai Service
What do you like about our products and services?

Quick and no hassle

Report a concern   October 2, 2026 — Rated 10 out of 10 by K.Q. Don Franklin Somerset Hyundai Sales
What do you like about our products and services?

Brandon Hutton is great!!!
Report a concern   October 2, 2026 — Rated 10 out of 10 by V.B. Don Franklin Corbin Toyota Sales Department
What do you like about our products and services?

Kevin Caudill’s went above and beyond to help us get our new RAV4 which we love very much and Kevin the finance guy was really nice and helpful I highly recommend Don Franklins Toyota

Report a concern   October 2, 2026 — Rated 10 out of 10 by K.T. Don Franklin Glasgow Service Department
What do you like about our products and services?

The mechanics Trevor Last name removed did an amazing job with my car it’s like driving a brand new car again! Will come back just because of his service!

Report a concern   October 2, 2026 — Rated 10 out of 10 by K.H. Don Franklin Corbin Toyota - Service
What do you like about our products and services?

They repaired my car in the time frame they told me. The job looks great!!!
Report a concern   October 2, 2026 — Rated 10 out of 10 by A.H. Don Franklin Lexington Hyundai - Unsold Showroom Visit
What do you like about our products and services?

I had a great, quick experience with Don Franklin Hyundai! My salesman was Collin and he and the Finance Manager, Richard worked tirelessly to find me exactly what I wanted! I had a unique situation, brand new open bankruptcy, needed $0 down, and wanted a newer SUV for my kids and I. They worked with me over the phone and gave me several options that were within my price range and got me financed with my exact terms extremely fast! Collin was amazing and extremely understanding and helpful. He made sure that the vehicle was exactly what I was looking for and had it already gassed up, ready to go on the test drive as soon as I arrived to look at it! He was very accommodating and not overbearing and pushy at all! I highly highly recommend Don Franklin AND Collin as well!!!! I will definitely be back when Im ready to get another vehicle in a few years and I will be recommending them both to any and everyone who is looking for a vehicle! 10 out of 10 would recommend!!!!
Report a concern   October 2, 2026 — Rated 10 out of 10 by Kenneth Barras Don Franklin Lexington GM Service Department
What do you like about our products and services?

Great price, excellent service. Genesis customer for life.
Report a concern   October 2, 2026 — Rated 10 out of 10 by M.M. Don Franklin Lexington GM Service Department
What do you like about our products and services?

Timely
Report a concern   October 2, 2026 — Rated 10 out of 10 by T.B. Don Franklin Somerset KIA Sales
What do you like about our products and services?

Reliability

Report a concern   October 1, 2026 — Rated 10 out of 10 by Connie Taulbee Don Franklin Lexington GM Service Department
What do you like about our products and services?

Always efficient & professional in getting things taken care of
Report a concern   October 1, 2026 — Rated 10 out of 10 by T.E. Don Franklin Glasgow Sales Department
What do you like about our products and services?

Great to work with
Report a concern   October 1, 2026 — Rated 10 out of 10 by P.C. Don Franklin Somerset KIA Sales
What do you like about our products and services?

I’m glad you have vehicles that doesn’t have turbo, hybrid and cvt. Also love the warrenty.
Report a concern   October 1, 2026 — Rated 9 out of 10 by G.C. Don Franklin Somerset Hyundai Service
What do you like about our products and services?

Good vehicles sales and Services for less.

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