Customer Testimonials
it was ok could have been a a little less expensive thanks
They’re all very good products.
Prompt, efficient service. Lyle Morton was a professional, courteous and knowledgeable service manager.
Got in quick an didn't take long...
Your service tech’s are incredible. I was about 30 miles from the dealership with rain pouring down. The rubber part of the wiper blade, on the driver side, partially came off. The service dept took my name and told me to just come on and they would help. When I arrived my, Jennifer, my tech recognized me when I walked in said and said “Mr. Lawson. I’ve got you ready”. Amazingly she recognized me and did have everything ready. She told me I had bonus dollars and they would cover the cost. In just a few minutes I was taken care of and on my way and didn’t have to pay anything. Personal, friendly and attentive is a good way to describe the service tech’s. I’m treated like I’m a friend.
Service team is exceptional! Always professional, knows what's wrong and fixes it!
No problem done as quickly as possible.
Friendly C/S staff
Don smith did a wonderful job as service advisor when I had my Kia serviced on Monday June 1st. Don Franklin service department is very prompt and very professional.
Thanks
Third vehicle I have purchased through Franklin Family
Car wash 😁
Professional services
Sales rep was amazing
When I called that day to make an appointment for an oil change they got me right in that morning. They were very accommodating and quick with their service. I appreciated their hospitality. Would highly recommend!
Fast and good service
Employees are friendly and knowledgeable.
Done in a timely manner
Great dependable service.
Great.
The service was fantastic. Eddie followed through with what was promised and kept us informed of status the entire way.
Oil change is quick and they wash your car after the service.
Service is above and beyond.
Prompt service, vehicle cleaned upon return
Service by profession with a smile. In and out.
Very good and friendly
It was all a pretty streamline process. They definitely treated my time there as it was extremely important to them, which I would expect from a luxury brand. The hospitality was great as well
We have loved my Hyundais since purchasing the first in 2013.
Your service department is first class.
You guys did a full inspection before selling me a vehicle and I really appreciate it!
N/A
Your sales team is very professional and knowledgeable about your products. They went above and beyond to make the best deal possible