Don Franklin Auto Group
Corporate Headquarters
Columbia
KY 42728
United States

Customer Testimonials

Report a concern   December 25, 2025 — Rated 10 out of 10 by C.H. Don Franklin Somerset GM Service Department
What do you like about our products and services?

Service department

Report a concern   December 24, 2025 — Rated 10 out of 10 by M.H. Don Franklin Glasgow Service Department
What do you like about our products and services?

Top Notch service from Eddie and team..Very Impressed

Report a concern   December 24, 2025 — Rated 10 out of 10 by Joyce Castle Don Franklin Lexington Hyundai - Service
What do you like about our products and services?

Quick friendly service.

Report a concern   December 24, 2025 — Rated 10 out of 10 by C.G. Don Franklin Lincoln Elizabethtown Service Department
What do you like about our products and services?

It is very easy to get ahold of the service desk and schedule appts. They are fairly quick and helpful.

Report a concern   December 24, 2025 — Rated 10 out of 10 by B.S. Don Franklin Lexington GM Service Department
What do you like about our products and services?

Well done and courteous

Report a concern   December 24, 2025 — Rated 10 out of 10 by R.L. Don Franklin Hardin County Ford Service
What do you like about our products and services?

How quick I was able to get an appointment

Report a concern   December 24, 2025 — Rated 10 out of 10 by D.B. Don Franklin Glasgow Service Department
What do you like about our products and services?

Convenience

Report a concern   December 24, 2025 — Rated 9 out of 10 by S.H. Don Franklin Corbin Toyota - Service
What do you like about our products and services?

Fast and not to expensive

Report a concern   December 24, 2025 — Rated 10 out of 10 by A.B. Don Franklin Glasgow Service Department
What do you like about our products and services?

How quickly they can get your vehicle serviced and they answer all your questions and tell you everything they find

Report a concern   December 24, 2025 — Rated 10 out of 10 by B.S. Don Franklin Somerset Chrysler-Nissan
What do you like about our products and services?

Timely appointments and fixes any problems.

Report a concern   December 24, 2025 — Rated 10 out of 10 by J.S. Don Franklin Bardstown - Service
What do you like about our products and services?

Great customer service,

Report a concern   December 24, 2025 — Rated 10 out of 10 by J.W. Don Franklin Somerset KIA Service
What do you like about our products and services?

Easy to schedule and appointments do not take a long time

Report a concern   December 24, 2025 — Rated 10 out of 10 by K.R. Don Franklin Hardin County Ford - Unsold Showroom Visit
What do you like about our products and services?

The used vehicle we purchased needed a few items taken care of and the team did everything they said they would do. Great to work with.

Report a concern   December 24, 2025 — Rated 10 out of 10 by B.M. Don Franklin Lexington Hyundai - Service
What do you like about our products and services?

Dan Tolson was very considerate and help not only for this service appointment but a month or so ago working with us on a cracked windshield.
The routine service was finished in a little over 1 hour and I was on my way.
Thanks also to Carter Wilkinson for his assistance as I asked about another vehicle.
We always professional service at DonFranklin Genesis.
Ed Last name removed

Report a concern   December 24, 2025 — Rated 10 out of 10 by J.M. Don Franklin Lincoln Elizabethtown Service Department
What do you like about our products and services?

The service team is amazing. Every time I go get services completed they are always informative and take care of us with genuine care and make the appointment a breeze. We enjoy coming here.

Report a concern   December 24, 2025 — Rated 10 out of 10 by J.C. Don Franklin Glasgow Service Department
What do you like about our products and services?

The salesman was very easy to work with.

Report a concern   December 24, 2025 — Rated 10 out of 10 by A.M. Don Franklin Burkesville Service Department
What do you like about our products and services?

Always works with me on a time to get repairs and services done and always nice and polite

Report a concern   December 24, 2025 — Rated 10 out of 10 by L.P. Don Franklin Lexington Hyundai - Service
What do you like about our products and services?

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Report a concern   December 24, 2025 — Rated 10 out of 10 by G.D. Don Franklin Somerset Chrysler-Nissan
What do you like about our products and services?

The courteous employees. Always there to help.

Report a concern   December 24, 2025 — Rated 10 out of 10 by P.L. Don Franklin Corbin Toyota Sales Department
What do you like about our products and services?

Good reliable service, friendly staff, clean showroom.

Report a concern   December 24, 2025 — Rated 10 out of 10 by L.B. Don Franklin Lexington Nissan - Service
What do you like about our products and services?

Great Service Advisors

Report a concern   December 24, 2025 — Rated 10 out of 10 by S.G. Don Franklin Monticello Service
What do you like about our products and services?

I like being able to wait while it’s being done, I was able to schedule on my lunch hour so I didn’t have to miss any work. It was super easy and very accessible for me.

Report a concern   December 23, 2025 — Rated 10 out of 10 by P.F. Don Franklin Campbellsville Service Department
What do you like about our products and services?

Fast, friendly and knowledgeable staff. Top notch group

Report a concern   December 23, 2025 — Rated 10 out of 10 by Nancy Smith Don Franklin Burkesville Service Department
What do you like about our products and services?

They did a fabulous job

Report a concern   December 23, 2025 — Rated 10 out of 10 by W.H. Don Franklin Hardin County Ford - Unsold Showroom Visit
What do you like about our products and services?

Very nice products. The service was excellent. Our consultant was Raleigh Bowling, London, Ky. He was very knowledgeable about every detail and question thy we had. I would certainly recommend him to anyone looking for a new or used vehicle.

Report a concern   December 23, 2025 — Rated 10 out of 10 by Tim Huff Don Franklin Auto
What do you like about our products and services?

Friendly service

Report a concern   December 23, 2025 — Rated 10 out of 10 by T.D. Don Franklin Glasgow Service Department
What do you like about our products and services?

Always friendly people and very clean

Report a concern   December 23, 2025 — Rated 10 out of 10 by B.H. Don Franklin Lincoln Elizabethtown Service Department
What do you like about our products and services?

Good service.

Report a concern   December 23, 2025 — Rated 10 out of 10 by Mike Ballard Don Franklin Bardstown - Service
What do you like about our products and services?

Great service

Report a concern   December 23, 2025 — Rated 10 out of 10 by K.H. Don Franklin Somerset Hyundai Service
What do you like about our products and services?

Everyone there is friendly


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