Don Franklin Auto Group
Corporate Headquarters
Columbia
KY 42728
United States

Customer Testimonials

Report a concern   May 15, 2026 — Rated 10 out of 10 by J.D. Don Franklin Bardstown - Unsold Showroom Visit
What do you like about our products and services?

Everyone one is treated good . They all make you feel at home.

Report a concern   May 15, 2026 — Rated 10 out of 10 by R.B. Don Franklin Lexington Hyundai - Service
What do you like about our products and services?

Everything and the gentleman who took care of us was the best!! Thank you so much for your service

Report a concern   May 15, 2026 — Rated 10 out of 10 by Tricia Nitz Don Franklin Somerset Chrysler-Nissan
What do you like about our products and services?

That I can always count on the one person that I know who makes it great for me and gets it done Lamar has always been amazing

Report a concern   May 15, 2026 — Rated 10 out of 10 by D.R. Don Franklin Lexington GM Service Department
What do you like about our products and services?

Quick efficient and friendly

Report a concern   May 15, 2026 — Rated 10 out of 10 by D.T. Don Franklin Glasgow Sales Department
What do you like about our products and services?

Super!

Report a concern   May 15, 2026 — Rated 10 out of 10 by Tonya Pritchett Don Franklin Burkesville Sales
What do you like about our products and services?

They are all very friendly. I like the fact that I didn’t feel pressured into doing anything or buying something that I didn’t want. They offered information and explained everything in detail to me. This was my first new car purchase. I highly recommend. Brenda was the sales person I had the pleasure of dealing with. Again I highly recommend them for a vehicle purchase if you’re looking.

Report a concern   May 15, 2026 — Rated 10 out of 10 by B.C. Don Franklin Lincoln Elizabethtown Service Department
What do you like about our products and services?

Employee was helpful in explaining what they discovered

Report a concern   May 14, 2026 — Rated 10 out of 10 by Garrett Denniston Don Franklin Lexington Nissan - Service
What do you like about our products and services?

Nissan products since I own a Nissan and friendly service!

Report a concern   May 14, 2026 — Rated 10 out of 10 by P.B. Don Franklin Somerset GM- Unsold Showroom Visit
What do you like about our products and services?

We really enjoyed how Tracey, our salesman. Didn’t rush us and let us look at cars at our own pace. He was very helpful with our children durning the day and helped us get the car we wanted with patience and ease.

Report a concern   May 14, 2026 — Rated 10 out of 10 by M.P. Don Franklin Glasgow Sales Department
What do you like about our products and services?

Friendly sales person

Report a concern   May 14, 2026 — Rated 9 out of 10 by P.D. Don Franklin Corbin Toyota Sales Department
What do you like about our products and services?

Was shown several vehicles was able to speak with sales person she showed us the various color choices for the RAV4. Also spoke with GM and he identified his ordering process for new vehicles and why he choices certain colors. Enjoyable interaction

Report a concern   May 14, 2026 — Rated 10 out of 10 by B.H. Don Franklin Lexington Nissan - Service
What do you like about our products and services?

The employees

Report a concern   May 14, 2026 — Rated 10 out of 10 by S.G. Don Franklin Glasgow Service Department
What do you like about our products and services?

We have always been made to feel very welcome when we come in to Don Franklin. From buying a car to getting our car serviced, a very professional and welcoming staff.

Report a concern   May 14, 2026 — Rated 10 out of 10 by R.R. Don Franklin Lexington GM Service Department
What do you like about our products and services?

Very friendly and quick

Report a concern   May 14, 2026 — Rated 10 out of 10 by D.P. Don Franklin Somerset Hyundai Sales
What do you like about our products and services?

Customer service was great from all I encountered. Salesman was young but very polite and respectful. Facility was clean, comfortable, and spacious.

Report a concern   May 14, 2026 — Rated 10 out of 10 by T.M. Don Franklin Hardin County Ford - Unsold Showroom Visit
What do you like about our products and services?

Dustin works very hard to help the customer

Report a concern   May 14, 2026 — Rated 10 out of 10 by D.A. Don Franklin Lincoln Elizabethtown Sales Department
What do you like about our products and services?

Andi

Report a concern   May 14, 2026 — Rated 10 out of 10 by T.D. Don Franklin KIA Bowling Green Sales
What do you like about our products and services?

The sales agent was top notch. Nice selection.

Report a concern   May 14, 2026 — Rated 10 out of 10 by L.S. Don Franklin Somerset Hyundai Sales
What do you like about our products and services?

Good car good price good salesman

Report a concern   May 14, 2026 — Rated 10 out of 10 by R.N. Don Franklin Corbin Toyota Sales Department
What do you like about our products and services?

Salespeople were extremely helpful and friendly. Answered all my questions. This my second new car purchase and my third purchase of a car . I will definitely go back for a forth if I need another car. I always recommend Don Franklin! Great place !!

Report a concern   May 14, 2026 — Rated 10 out of 10 by Sherrie Drum Don Franklin Lexington Hyundai - Unsold Showroom Visit
What do you like about our products and services?

Darrell Bond is an excellent person and salesman very knowledgeable would be great to work with we just wants a fan of the Tucson but if we find something you all sale we will be back

Report a concern   May 14, 2026 — Rated 10 out of 10 by W.T. Don Franklin Somerset KIA Sales
What do you like about our products and services?

friendliness

Report a concern   May 14, 2026 — Rated 10 out of 10 by K.D. Don Franklin Nicholasville Mitsubishi Sales
What do you like about our products and services?

Friendly sales

Report a concern   May 14, 2026 — Rated 10 out of 10 by K.P. Don Franklin Columbia Ford Sales Department
What do you like about our products and services?

Close to home

Report a concern   May 14, 2026 — Rated 10 out of 10 by T.R. Don Franklin Somerset GM- Unsold Showroom Visit
What do you like about our products and services?

The car is great, service was top tier. Everyone was helpful and the process was easy to go through.

Report a concern   May 14, 2026 — Rated 10 out of 10 by S.S. Don Franklin Nicholasville Mitsubishi Sales
What do you like about our products and services?

Always the best service, and I’m always happy with the results and quality!

Report a concern   May 14, 2026 — Rated 10 out of 10 by P.W. Don Franklin Corbin CDJR Sales
What do you like about our products and services?

I had two very nice gentleman to wait on me.

Report a concern   May 14, 2026 — Rated 10 out of 10 by Ronald Hahn Don Franklin Somerset KIA Sales
What do you like about our products and services?

They take care of people, period!

Report a concern   May 14, 2026 — Rated 10 out of 10 by T.C. Don Franklin London Ford - Service
What do you like about our products and services?

Excellent service

Report a concern   May 14, 2026 — Rated 10 out of 10 by Todd Hardin Don Franklin Campbellsville Sales Department
What do you like about our products and services?

Friendly, knowledgeable, and very helpful.


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