Don Franklin Auto Group
Corporate Headquarters
Columbia
KY 42728
United States

Customer Testimonials

Report a concern   January 14, 2026 — Rated 10 out of 10 by Sharlene Glenn Don Franklin Lexington Nissan - Service
What do you like about our products and services?

I like my 2025 Sentra.

Report a concern   January 14, 2026 — Rated 10 out of 10 by Fengyu Bao Don Franklin Lexington Hyundai - Service
What do you like about our products and services?

The charge was transparent; the service was professional; the customer waiting area was comfortable.

Report a concern   January 14, 2026 — Rated 10 out of 10 by Linda Doan Don Franklin Somerset KIA Sales
What do you like about our products and services?

All the vehicles are really sharp and comes in a variety of colors. The service department are reliable and always friendly and eager to help you

Report a concern   January 14, 2026 — Rated 10 out of 10 by S.R. Don Franklin Lexington Nissan - Unsold Showroom Visit
What do you like about our products and services?

It was an easy and pleasurable experience.

Report a concern   January 14, 2026 — Rated 10 out of 10 by W.C. Don Franklin Burkesville Service Department
What do you like about our products and services?

Great work and AWESOME Service

Report a concern   January 14, 2026 — Rated 10 out of 10 by C.B. Don Franklin Auto
What do you like about our products and services?

Great product cts and service there after.

Report a concern   January 14, 2026 — Rated 10 out of 10 by R.S.O. Don Franklin KIA Bowling Green Service
What do you like about our products and services?

Reliability

Report a concern   January 14, 2026 — Rated 10 out of 10 by B.H. Don Franklin Lincoln Elizabethtown Service Department
What do you like about our products and services?

The service is taken care of on time and pretty quickly.

Report a concern   January 14, 2026 — Rated 10 out of 10 by J.J. Don Franklin Somerset Chrysler-Nissan
What do you like about our products and services?

Super fast service in the Jeep service department

Report a concern   January 14, 2026 — Rated 10 out of 10 by L.F. Don Franklin Glasgow Service Department
What do you like about our products and services?

The person who waited on me was the best customer service. She gave great advice.

Report a concern   January 14, 2026 — Rated 10 out of 10 by L.I. Don Franklin Columbia Nissan Service
What do you like about our products and services?

Take care of your needs

Report a concern   January 14, 2026 — Rated 10 out of 10 by Logan Hansford Don Franklin Columbia Nissan Service
What do you like about our products and services?

Great place to come! Always top notch customer service, and professional mechanics!

Report a concern   January 14, 2026 — Rated 10 out of 10 by K.K. Don Franklin Monticello Service
What do you like about our products and services?

Friendly and helpful

Report a concern   January 14, 2026 — Rated 10 out of 10 by W.G. Don Franklin Glasgow Service Department
What do you like about our products and services?

friendly folks always make memorable eaperiences...so i will keep returning!!

Report a concern   January 14, 2026 — Rated 10 out of 10 by G.P. Don Franklin Corbin Toyota - Service
What do you like about our products and services?

Very nice and quick

Report a concern   January 14, 2026 — Rated 9 out of 10 by V.B. Don Franklin Glasgow Service Department
What do you like about our products and services?

Friendly service. Courteous sales representatives pick up and delivery

Report a concern   January 14, 2026 — Rated 9 out of 10 by P.B. Don Franklin Somerset Hyundai Sales
What do you like about our products and services?

Professional and friendly.

Report a concern   January 14, 2026 — Rated 10 out of 10 by Ronnie Turner Don Franklin Lexington Hyundai - Service
What do you like about our products and services?

I and my wife cannot be any more happier with the service and the attention to detail that we get from everyone on our two cars we would very very highly recommend Don Franklin is a number one dealer that we’ve ever dealt with and all of our years we are 125% satisfied with ever aspect from sale management and service with the manager Trevor and my salesman Kanon are the best I’ve ever dealt with ever and I’m 82 years old. I’ve had many cars. It has been a pleasure to work with them and I will definitely buy any future cars only from you all certified.

Report a concern   January 14, 2026 — Rated 10 out of 10 by W.S. Don Franklin Somerset Hyundai Service
What do you like about our products and services?

Always courteous and do a great job

Report a concern   January 14, 2026 — Rated 10 out of 10 by M.K. Don Franklin Lexington Hyundai - Service
What do you like about our products and services?

Simple easy process getting service. Wonderful new Genesis facility. Dan was awesome to work with too!

Name removed

Report a concern   January 14, 2026 — Rated 10 out of 10 by S.E. Don Franklin KIA Bowling Green Service
What do you like about our products and services?

Service is efficient and staff are courteous and give you information on how long service will take

We like our car we purchased from Don Franklin -never had a KIA before

Report a concern   January 14, 2026 — Rated 10 out of 10 by L.G. Don Franklin Lexington Nissan - Service
What do you like about our products and services?

Fast and easy

Report a concern   January 14, 2026 — Rated 10 out of 10 by P.S. Don Franklin Burkesville Service Department
What do you like about our products and services?

Good service, friendly staff.

Report a concern   January 14, 2026 — Rated 10 out of 10 by H.T. Don Franklin Somerset GM Service Department
What do you like about our products and services?

Easy to get appointments. Good service

Report a concern   January 14, 2026 — Rated 10 out of 10 by C.B. Don Franklin Burkesville Service Department
What do you like about our products and services?

Friendly, courteous, prompt, and efficient

Report a concern   January 14, 2026 — Rated 10 out of 10 by L.E. Don Franklin Columbia Ford Sales Department
What do you like about our products and services?

Adam Capps helped me and was very knowledgeable and patient with my indecision. I would definitely recommend him.

Report a concern   January 14, 2026 — Rated 10 out of 10 by K.K. Don Franklin Somerset Chrysler-Nissan
What do you like about our products and services?

Fast service

Report a concern   January 14, 2026 — Rated 10 out of 10 by Tommy Allen Don Franklin London Ford - Service
What do you like about our products and services?

Always friendly. Great customer service !

Report a concern   January 14, 2026 — Rated 10 out of 10 by M.M. Don Franklin Glasgow Service Department
What do you like about our products and services?

Work completed on time and good communication

Report a concern   January 14, 2026 — Rated 10 out of 10 by S.F. Don Franklin Glasgow Service Department
What do you like about our products and services?

I like that whatever is being done is explained to me.


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