Don Franklin Auto Group
Corporate Headquarters
Columbia
KY 42728
United States

Customer Testimonials

Report a concern   September 13, 2026 — Rated 10 out of 10 by D.B. Don Franklin Somerset Chrysler-Nissan
What do you like about our products and services?

Very professional, good communication.

Report a concern   September 12, 2026 — Rated 10 out of 10 by K.C. Don Franklin Somerset KIA Service
What do you like about our products and services?

Your employees are very friendly and knowledgeable. I like the fact they recommended tire rotation when I got my oil change!

Always check in with Cyndi to see what is new.

Report a concern   September 12, 2026 — Rated 9 out of 10 by J.W. Don Franklin Columbia Ford Sales Department
What do you like about our products and services?

Good service

Report a concern   September 12, 2026 — Rated 10 out of 10 by R.S. Don Franklin Glasgow Service Department
What do you like about our products and services?

Prompt, courteous, and polite.

Report a concern   September 12, 2026 — Rated 10 out of 10 by C.L. Don Franklin Glasgow Service Department
What do you like about our products and services?

The employees are always friendly and helpful and the waiting area while you wait for Service is awesome.

Report a concern   September 12, 2026 — Rated 10 out of 10 by Rodney Neighbors Don Franklin London Ford - Service
What do you like about our products and services?

What makes the difference in any common business are the people. You have the best that are available. Specificall, Jacob (service writer) is hands down the most professional I’ve ever had the pleasure of working with. All of the employees that I’ve encountered there a great

Report a concern   September 12, 2026 — Rated 10 out of 10 by L.M. Don Franklin Bardstown - Service
What do you like about our products and services?

Friendly people and excellent service.

Report a concern   September 12, 2026 — Rated 10 out of 10 by C.S. Don Franklin Lincoln Elizabethtown Service Department
What do you like about our products and services?

Very nice and frienfly

Report a concern   September 12, 2026 — Rated 10 out of 10 by Kathy Stephens Don Franklin Lexington Nissan - Unsold Showroom Visit
What do you like about our products and services?

Customer service is the very best at Don Franklin auto. It’s the best dealership team — from the sales manager, to the sales agent and to those who scheduled services for the cars. The service rewards program is very important for those who are looking for a good deal for services. The service representative who had always scheduled the service for my old Sentra celebrated with me when I purchased my new Rogue. I’ve always been treated courteously, respectfully and professionally by the Don Franklin employees. This is my third purchase of a new vehicle from Don Franklin Nissan dealership. It’s the best place to go.

Report a concern   September 12, 2026 — Rated 10 out of 10 by T.L. Don Franklin Corbin Toyota - Service
What do you like about our products and services?

Your service teams at London and Corbin are the best I have ever dealt with. Keep up the good work

Report a concern   September 12, 2026 — Rated 10 out of 10 by Kathy Lawson Don Franklin Somerset Chrysler-Nissan
What do you like about our products and services?

courteous and fast just well satisfied with the service

Report a concern   September 12, 2026 — Rated 10 out of 10 by Samuel Spalding Don Franklin Bardstown - Service
What do you like about our products and services?

Good service, friendly people

Report a concern   September 11, 2026 — Rated 10 out of 10 by C.J. Don Franklin Monticello Service
What do you like about our products and services?

Great customer service. Friendly staff

Report a concern   September 11, 2026 — Rated 10 out of 10 by T.C. Don Franklin Campbellsville Service Department
What do you like about our products and services?

Good people

Report a concern   September 11, 2026 — Rated 10 out of 10 by R.M. Don Franklin Campbellsville Service Department
What do you like about our products and services?

Prompt service from friendly people who listen to the customer.

Report a concern   September 11, 2026 — Rated 9 out of 10 by L.P. Don Franklin Lincoln Elizabethtown Service Department
What do you like about our products and services?

Ability to get quick appointments and military discount is very helpful.

Report a concern   September 11, 2026 — Rated 10 out of 10 by Jeff Hughes Don Franklin Somerset GM Service Department
What do you like about our products and services?

Fast service, fair pricing and good communication.

Report a concern   September 11, 2026 — Rated 9 out of 10 by M.G. Don Franklin Lexington Nissan - Service
What do you like about our products and services?

The service was fast. Didn’t have to wait for a long time to get the oil changed and tires rotated. Only wish there could be a free oil change on the purchase of a new vehicle. To show customer appreciation.
M Last name removed

Report a concern   September 11, 2026 — Rated 10 out of 10 by J.R. Don Franklin Lincoln Elizabethtown Service Department
What do you like about our products and services?

They made an appointment with me, and actually kept their time. They didn’t have me sitting around for hours and hours. It was the best decision I ever made. Really happy with their service department.

Report a concern   September 11, 2026 — Rated 10 out of 10 by J.B. Don Franklin Corbin CDJR Sales
What do you like about our products and services?

Great service

Report a concern   September 11, 2026 — Rated 10 out of 10 by R.H. Don Franklin Glasgow Service Department
What do you like about our products and services?

Friendly staff. They have always been helpful.

Report a concern   September 11, 2026 — Rated 10 out of 10 by B.C. Don Franklin Corbin Toyota - Service
What do you like about our products and services?

Service is very prompt and very courteous.

Report a concern   September 11, 2026 — Rated 10 out of 10 by R.S. Don Franklin KIA Bowling Green Sales
What do you like about our products and services?

Up front with information, try to find the product you are looking for.

Report a concern   September 11, 2026 — Rated 10 out of 10 by R.R. Don Franklin Columbia Nissan Service
What do you like about our products and services?

Great service and nice personal experience

Report a concern   September 11, 2026 — Rated 10 out of 10 by R.P. Don Franklin Burkesville Service Department
What do you like about our products and services?

Very friendly and knowledgeable

Report a concern   September 11, 2026 — Rated 10 out of 10 by D.B. Don Franklin Somerset Chrysler-Nissan
What do you like about our products and services?

Fair prices and friendly service

Report a concern   September 11, 2026 — Rated 10 out of 10 by S.F. Don Franklin Columbia Nissan Service
What do you like about our products and services?

Friendly service & details of care ecplained.

Report a concern   September 11, 2026 — Rated 10 out of 10 by K.J. Don Franklin Somerset KIA Service
What do you like about our products and services?

I like that my warranty. Covered my camera

Report a concern   September 11, 2026 — Rated 10 out of 10 by M.G. Don Franklin Ford - Service
What do you like about our products and services?

Cody Burkhart did an excellent job.

Report a concern   September 11, 2026 — Rated 10 out of 10 by Kenneth Jessie Don Franklin Russell Springs Sales Department
What do you like about our products and services?

Worked with me to get what I need and at the price I felt comfortable with Blake was awesome to work. With


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