Customer Testimonials
Great service department employees.
The service people are always courteous, and prompt, and helpful
Products are the top of line with a wide variety to choose from. Services make the customer feel right at home, no pressure, just provide all the information and answer the questions that you have, letting you make the decision you are comfortable with. I would definitely go back to Don Franklin when searching for a new or used vehicle. They are a hometown business.
Great service technicians. Very helpful and knowledgeable. Jennifer and Ron are great.
Good folks to do business with
The service dept gets you in on your scheduled time and on your way home very quickly
About two years ago I bought my first mustang an when I test drove it I knew it had some problems in the front end which anyone knows u buy a used car the repairs are on the customer so I went a head an bought the car so during the buying process the salesman told me to take it to don Franklin in London for the repairs which I thought a sakes gimmick so next day I arrive at don Franklin in London they already knew what the car needed so that evening I went back to pick it up an I was surprised when they told me the work they did on my car so I was thinking I'd have to kidnap the Pope to pay the bill so I went up to the counter to see what the bill was an they told me 0 dollars the owner had called an told them to make sure the car was right when it left so two years later I still own the mustang an I'm a life long member of don Franklin my family has bought vehicles from them I actually own three cars that was purchased from don Franklin so my advice to anyone is you can't go anywhere an get the service like you can at don Franklin they are the best carlot around thank you to all the stall you all do a great job
Pretty reliable. Been going there for years
Purchased and service my Ram here! Service department does an excellent job and properly adresses vehicle concerns in a quality and timely manner while keeping you regularly! The sales department works hard on finding the vehicle you want and how you want it! I have personally dealt with all of the surrounding Ram dealerships from E'Town to Franklin and Don Franklin is hands down the best! 10/10 would highly recommend them for all of your vehicle needs!
Great people geart Family
Easy to schedule oil changes.
Service is very friendly and very fast only waited 30 to 40 minutes to have my oil and car maintenance done. Highly recommend.
Excellent customer service and support during the entire car search process. I especially appreciated Cameron, for his diligence, transparency, and patience throughout!
Great service and excellent customer service
Everyone is super nice
Kevin always picks up my vehicle and returns it to my work
Super awsome
Great atmosphere, exceptional people! Very good deals! Excellent service in all departments!
Everyone from the service department to the service technicians to departure department and the body shop is always been so great to work with. Thank you.
The service was prompt and attentive. No push for extra services. Noted the air filter needed changed and was approved. Pricing was very good as well.
Everyone was very nice, friendly, and helpful
Friendly service. Easy to schedule appointments.
Everyone was very friendly and helpful. This was my first experience buying from there.
No pressure sales. Great inventory. Personal atmosphere. Great experience
Good employees
Fast, friendly and knowledgeable
Fast and easy
Amazing staff! Nice waiting areas, quick service, good amount of availability.
I can always get my truck in. Service is usually pretty good and efficient.
Quality
Good !!!!
Great folks that provide great service