Don Franklin Auto Group
Corporate Headquarters
Columbia
KY 42728
United States

Customer Testimonials

Report a concern   March 16, 2026 — Rated 10 out of 10 by K.S. Don Franklin Somerset GM Service Department
What do you like about our products and services?

Got my truck fixed in a timely manner.

Report a concern   March 16, 2026 — Rated 10 out of 10 by R.H. Don Franklin Somerset Hyundai Service
What do you like about our products and services?

Convenient and reasonable priced with friendly helpful people.

Report a concern   March 16, 2026 — Rated 10 out of 10 by C.K. Don Franklin Columbia Nissan Service
What do you like about our products and services?

They are great

Report a concern   March 16, 2026 — Rated 10 out of 10 by J.C. Don Franklin Lincoln Elizabethtown Service Department
What do you like about our products and services?

Oil changed and the car wash after services

Report a concern   March 16, 2026 — Rated 10 out of 10 by A.B. Don Franklin Lexington Hyundai - Service
What do you like about our products and services?

The people are so nice and the work gets done

Report a concern   March 16, 2026 — Rated 10 out of 10 by H.F. Don Franklin Somerset Chrysler-Nissan
What do you like about our products and services?

Everything went well and everyone was wonderful there.

Report a concern   March 16, 2026 — Rated 10 out of 10 by R.H. Don Franklin Somerset Chrysler-Nissan
What do you like about our products and services?

The best customer service!!

Report a concern   March 15, 2026 — Rated 10 out of 10 by B.T. Don Franklin Lexington GM Service Department
What do you like about our products and services?

Love my Buick & the people there are very friendly

Report a concern   March 15, 2026 — Rated 9 out of 10 by A.L. Don Franklin Lexington Hyundai - Unsold Showroom Visit
What do you like about our products and services?

I like the price and the quality of your vehicles. The friendly and helpful people who work there.

Report a concern   March 15, 2026 — Rated 10 out of 10 by Edwin Lowman Ii Don Franklin Lexington Hyundai - Service
What do you like about our products and services?

Courteous, on time, friendly, competent technicians.
I also love my car.

Report a concern   March 15, 2026 — Rated 10 out of 10 by S.P. Don Franklin Somerset Chrysler-Nissan
What do you like about our products and services?

Very friendly and fast

Report a concern   March 15, 2026 — Rated 10 out of 10 by M.T. Don Franklin Glasgow Service Department
What do you like about our products and services?

Very friendly and helpful associates.

Report a concern   March 15, 2026 — Rated 10 out of 10 by B.H. Don Franklin Lexington Hyundai - Unsold Showroom Visit
What do you like about our products and services?

Collin was very informative about the SUVs I was interested in. Also, I appreciated he wasn’t pushy or felt pressured.

I’m just in the process of looking to replace my vehicle and taking my time to research vehicles.

Report a concern   March 15, 2026 — Rated 10 out of 10 by M.D. Don Franklin Somerset KIA Service
What do you like about our products and services?

Quick service

Report a concern   March 15, 2026 — Rated 10 out of 10 by J.M. Don Franklin Glasgow Service Department
What do you like about our products and services?

The service department is awesome. Debbie and Kendra always go out of their way to help. parts department excellent thanks to Nathan. Body shop Eddie also goes out of his way to help and make sure that things are 100% correct. Thanks!!!

Report a concern   March 15, 2026 — Rated 10 out of 10 by M.R. Don Franklin KIA Bowling Green Service
What do you like about our products and services?

Every Service Associate has been kind to me since I bought the car , starting with Salesman, Kevin
Great work

Report a concern   March 15, 2026 — Rated 10 out of 10 by P.R. Don Franklin Lincoln Elizabethtown Service Department
What do you like about our products and services?

everyone was great!

Report a concern   March 15, 2026 — Rated 10 out of 10 by B.M. Don Franklin Hardin County Ford Service
What do you like about our products and services?

reliable. and good people.

Report a concern   March 15, 2026 — Rated 10 out of 10 by J.B. Don Franklin KIA Bowling Green Service
What do you like about our products and services?

Treated with respect by the service staff and also the sales staff.

Report a concern   March 15, 2026 — Rated 10 out of 10 by T.C. Don Franklin Somerset GM Service Department
What do you like about our products and services?

Friendly atmosphere when you walk in !!

Report a concern   March 14, 2026 — Rated 10 out of 10 by D.D. Don Franklin London Ford - Service
What do you like about our products and services?

Robbie was very very very nice guy. He had talked to my son and helped me be able to come in early and get several things fixed on my car.. That morning after my car was totally fixed Robbie came out and introduced himself to me and we talked for a minute. This guy is a great customer satisfaction employee…one more thing, he is definitely an access to the Ford family.. until next time this happy momma thanks you again…😊

Report a concern   March 14, 2026 — Rated 10 out of 10 by J.S. Don Franklin Somerset KIA Sales
What do you like about our products and services?

It was quick

Report a concern   March 14, 2026 — Rated 10 out of 10 by James Emberton Don Franklin Columbia Nissan Service
What do you like about our products and services?

Fast and friendly service

Report a concern   March 14, 2026 — Rated 10 out of 10 by Bryan Schnitzler Don Franklin Lexington Hyundai - Service
What do you like about our products and services?

Great customer service! Fast and friendly.

Report a concern   March 14, 2026 — Rated 10 out of 10 by Ricky Peace Don Franklin Somerset KIA Sales
What do you like about our products and services?

They stayed with us until we got the loan for our car.

Report a concern   March 14, 2026 — Rated 10 out of 10 by Willard Emerson Don Franklin Auto
What do you like about our products and services?

No hassle sales team. Listen to what you want and locate for you and deliver on it. Most pleasant car buying experience of my life have bought 2 vehicles in last couple months. I highly recommend this dealership.

Report a concern   March 14, 2026 — Rated 10 out of 10 by L.B. Don Franklin Somerset Hyundai Service
What do you like about our products and services?

Quality fuel mileage

Report a concern   March 14, 2026 — Rated 10 out of 10 by F.E. Don Franklin Glasgow Service Department
What do you like about our products and services?

Great service and friendly staff

Report a concern   March 14, 2026 — Rated 10 out of 10 by M.E. Don Franklin KIA Bowling Green Service
What do you like about our products and services?

You all are very prompt and I didn’t have to wait 2 hours.

Report a concern   March 14, 2026 — Rated 10 out of 10 by L.S. Don Franklin London Ford - Service
What do you like about our products and services?

Friendly and courteous associates. Ease of scheduling. Efficient and fast service.


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