Don Franklin Auto Group
Corporate Headquarters
Columbia
KY 42728
United States

Customer Testimonials

Report a concern   July 15, 2026 — Rated 10 out of 10 by K.C. Don Franklin CDJRF Sales Department
What do you like about our products and services?

I had a wonderful experience buying my first pathfinder. Unfortunately I recked it about 6 weeks into having it. I came back and bought a second one with Coleen who is absolutely the best. I would highly recommend Nissian.
Report a concern   July 15, 2026 — Rated 10 out of 10 by Lora Smith Don Franklin CDJRF Sales Department
What do you like about our products and services?

We liked our sales representative Niki. She wasn’t pushy on selling us our vehicle, considerate of our wants and needs. She wasn’t pushy, she was a God sent

Report a concern   July 15, 2026 — Rated 10 out of 10 by Billy Robinson Don Franklin London - Unsold Showroom Visit
What do you like about our products and services?

Everything

Report a concern   July 15, 2026 — Rated 10 out of 10 by Harold Gilreath Don Franklin Somerset GM Service Department
What do you like about our products and services?

No problems
Report a concern   July 15, 2026 — Rated 10 out of 10 by G.S. Don Franklin Lexington Nissan - Unsold Showroom Visit
What do you like about our products and services?

Very nice. Easy to deal with. Smooth buying process

Report a concern   July 15, 2026 — Rated 10 out of 10 by Joshua Clark Don Franklin Lexington Nissan - Unsold Showroom Visit
What do you like about our products and services?

Everyone from don franklin is just amazing, best car company we ever experienced in our 20+ years of buying our vehicles!!

Report a concern   July 15, 2026 — Rated 10 out of 10 by James Dykes Don Franklin Somerset KIA Sales
What do you like about our products and services?

The warranty and friendly staff.
Report a concern   July 15, 2026 — Rated 10 out of 10 by J.H. Don Franklin Somerset Chrysler-Nissan
What do you like about our products and services?

The price.
Report a concern   July 15, 2026 — Rated 10 out of 10 by L.P. Don Franklin Russell Springs Service
What do you like about our products and services?

Love GMC’s and the people there are truthful

Report a concern   July 14, 2026 — Rated 10 out of 10 by J.H. Don Franklin Somerset GM- Unsold Showroom Visit
What do you like about our products and services?

The ONLY place to buy a vehicle from in Somerset Ky!

Report a concern   July 14, 2026 — Rated 10 out of 10 by J.B. Don Franklin Glasgow Service Department
What do you like about our products and services?

Customer service is wonderful. Doug is always friendly and helpful and very knowledgeable of his job.

Report a concern   July 14, 2026 — Rated 10 out of 10 by Ted Stidham Don Franklin Campbellsville Service Department
What do you like about our products and services?

The service department at Campbellsville Don Franklin Ram is the best. Always have a great experience. Highly recommend!
Report a concern   July 14, 2026 — Rated 10 out of 10 by Greg Marrs Don Franklin Campbellsville Service Department
What do you like about our products and services?

Friendly and good work

Report a concern   July 14, 2026 — Rated 10 out of 10 by Patricia Wynd Don Franklin Lexington Hyundai - Unsold Showroom Visit
What do you like about our products and services?

Good services, knowledgeable start and good balue
Report a concern   July 14, 2026 — Rated 10 out of 10 by H.R. Don Franklin Lexington Nissan - Service
What do you like about our products and services?

I like you service department they really take care of you
Report a concern   July 14, 2026 — Rated 10 out of 10 by C.M. Don Franklin Somerset Chrysler-Nissan
What do you like about our products and services?

Fast and friendly service that I trust

Report a concern   July 14, 2026 — Rated 10 out of 10 by R.S. Don Franklin Lexington GM Sales Department
What do you like about our products and services?

Great products. GM. GMC.

Report a concern   July 14, 2026 — Rated 9 out of 10 by Brian Coffey Don Franklin Somerset KIA Sales
What do you like about our products and services?

They do me pretty good

Report a concern   July 14, 2026 — Rated 10 out of 10 by G.D. Don Franklin KIA Bowling Green Sales
What do you like about our products and services?

Personable people, good service, friendly and real people. Good price and good quality. We will be going back to you guys when new car is paid off. We will reccomend to anyone that wishes to hear about good quality cars.

Report a concern   July 14, 2026 — Rated 9 out of 10 by J.B. Don Franklin KIA Bowling Green Service
What do you like about our products and services?

Friendly and caring staff

Report a concern   July 14, 2026 — Rated 10 out of 10 by P.C. Don Franklin Burkesville Sales
What do you like about our products and services?

Friendly staff and very efficient. Great customer service.

Report a concern   July 14, 2026 — Rated 10 out of 10 by Sharon Morrow Don Franklin Somerset KIA Service
What do you like about our products and services?

Tyler, was very friendly, and he showed me the filters and went over things with me, customer service staff is wonderful

Report a concern   July 14, 2026 — Rated 10 out of 10 by G.H. Don Franklin Lincoln Elizabethtown Service Department
What do you like about our products and services?

👍👍👍
Report a concern   July 14, 2026 — Rated 9 out of 10 by Norman Gibaszek Don Franklin CDJRF Sales Department
What do you like about our products and services?

Very friendly staff!

Report a concern   July 14, 2026 — Rated 10 out of 10 by Brenda Reed Don Franklin Somerset KIA Sales
What do you like about our products and services?

Everything!
Report a concern   July 14, 2026 — Rated 10 out of 10 by D.H. Don Franklin Glasgow Sales Department
What do you like about our products and services?

Frankie Jo was a phenomenal sales person. She was very friendly and helped us throughout the process.

Report a concern   July 14, 2026 — Rated 10 out of 10 by Lynn Bowling Don Franklin Bardstown - Service
What do you like about our products and services?

Quick and efficient
Report a concern   July 14, 2026 — Rated 10 out of 10 by V.H. Don Franklin Somerset KIA Service
What do you like about our products and services?

Professional, quick service, with nice waiting area.
Report a concern   July 14, 2026 — Rated 10 out of 10 by B.P. Don Franklin Somerset KIA Service
What do you like about our products and services?

Fast service
Report a concern   July 14, 2026 — Rated 10 out of 10 by S.W. Don Franklin KIA Bowling Green Sales
What do you like about our products and services?

I really like the “feel” of the BG location. It do not fee at all like a typical car dealership. Everyone was laid back and easy to get along with. I would highly recommend Don Franklin of BG to ANYONE looking for a vehicle!


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