Don Franklin Auto Group
Corporate Headquarters
Columbia
KY 42728
United States

Customer Testimonials

Report a concern   August 24, 2026 — Rated 10 out of 10 by W.M. Don Franklin Hardin County Ford Service
What do you like about our products and services?

The service is grate and timely. Convenient location.

Report a concern   August 24, 2026 — Rated 10 out of 10 by Jennifer Buckman Don Franklin Somerset Chrysler-Nissan
What do you like about our products and services?

As far as service, I’m glad you’re open on Saturdays! Keeps me from taking a day off work just for an oil change. Your sales people go above and beyond to help find what you’re looking for! The Finance team are top notch too! Everyone is helpful & friendly!!!

Report a concern   August 24, 2026 — Rated 10 out of 10 by Rosetta Griffith Don Franklin Somerset GM Service Department
What do you like about our products and services?

Friendly and informative

Report a concern   August 24, 2026 — Rated 9 out of 10 by P.B. Don Franklin Lexington Nissan - Service
What do you like about our products and services?

Easy to get appointments.

Report a concern   August 24, 2026 — Rated 10 out of 10 by K.M. Don Franklin KIA Bowling Green Service
What do you like about our products and services?

There great

Report a concern   August 23, 2026 — Rated 10 out of 10 by Milton Malone Don Franklin Somerset GM Service Department
What do you like about our products and services?

Everyone in the service department that I dealt with was extremely courteous, friendly, and helpful

Report a concern   August 23, 2026 — Rated 10 out of 10 by Carl Towery Don Franklin Somerset Chrysler-Nissan
What do you like about our products and services?

Fast friendly service

Report a concern   August 23, 2026 — Rated 10 out of 10 by Madeleine Williams Don Franklin Lexington Nissan - Service
What do you like about our products and services?

Timely service, staff keeping customer informed, I would highly recommend

Report a concern   August 22, 2026 — Rated 10 out of 10 by J.B. Don Franklin Lincoln Elizabethtown Service Department
What do you like about our products and services?

Way you are treated

Report a concern   August 22, 2026 — Rated 10 out of 10 by K.K. Don Franklin London Ford - Service
What do you like about our products and services?

Top notch service.

Report a concern   August 22, 2026 — Rated 10 out of 10 by V.S. Don Franklin Somerset Chrysler-Nissan
What do you like about our products and services?

Cleanliness of waiting room with coffee!

Report a concern   August 22, 2026 — Rated 10 out of 10 by Weldon Goodman Don Franklin Burkesville Service Department
What do you like about our products and services?

Brought my vehicle in for its first oil change. I was waited on quickly and even though their were 4 people ahead of me, it didn't take 40 minutes before they called my name.
I was made comfortable while waiting and it was fun to look at the 2024 corvette sitting in the lobby!

Report a concern   August 22, 2026 — Rated 10 out of 10 by D.T. Don Franklin London Ford - Service
What do you like about our products and services?

Nice good service

Report a concern   August 21, 2026 — Rated 10 out of 10 by G.W. Don Franklin Bardstown - Service
What do you like about our products and services?

The oil change and tire rotation was very quick and Jen VanArsdale was very courteous and very efficient. Awesome person to greet the customers and get signed in.

Report a concern   August 21, 2026 — Rated 10 out of 10 by D.W. Don Franklin Somerset GM Service Department
What do you like about our products and services?

Great

Report a concern   August 21, 2026 — Rated 10 out of 10 by D.N. Don Franklin Somerset KIA Sales
What do you like about our products and services?

No hassles, easy to complete purchase transaction

Report a concern   August 21, 2026 — Rated 10 out of 10 by Patricia Roca Don Franklin Lexington Nissan - Service
What do you like about our products and services?

Quick and efficient service and friendly staff.

Report a concern   August 21, 2026 — Rated 10 out of 10 by J.L. Don Franklin Glasgow Service Department
What do you like about our products and services?

Friendly professional business. Very thorough.

Report a concern   August 21, 2026 — Rated 10 out of 10 by M.S. Don Franklin Corbin Toyota - Service
What do you like about our products and services?

Quick and friendly.

Report a concern   August 21, 2026 — Rated 10 out of 10 by A.S. Don Franklin Corbin CDJR Service
What do you like about our products and services?

Friendly staff

Report a concern   August 21, 2026 — Rated 9 out of 10 by Ashim K C Don Franklin Lexington Nissan - Service
What do you like about our products and services?

NA

Report a concern   August 21, 2026 — Rated 10 out of 10 by P.P. Don Franklin Somerset GM Service Department
What do you like about our products and services?

Great service dept

Report a concern   August 21, 2026 — Rated 10 out of 10 by C.H. Don Franklin Somerset Hyundai Service
What do you like about our products and services?

The staff is and has been amazing to work with. Jordan is super knowledgeable and always extremely helpful.

Report a concern   August 21, 2026 — Rated 10 out of 10 by P.G. Don Franklin Somerset Hyundai Service
What do you like about our products and services?

Not answering your survey.

Report a concern   August 21, 2026 — Rated 10 out of 10 by G.W. Don Franklin KIA Bowling Green Service
What do you like about our products and services?

Fast and friendly

Report a concern   August 21, 2026 — Rated 10 out of 10 by Bradford Blain Don Franklin Lexington Nissan - Service
What do you like about our products and services?

Friendly people, timely service

Report a concern   August 21, 2026 — Rated 10 out of 10 by Jeffrey Garrett Don Franklin Campbellsville Service Department
What do you like about our products and services?

Timely service and competitive pricing

Report a concern   August 21, 2026 — Rated 10 out of 10 by Anthony King Don Franklin Auto
What do you like about our products and services?

I’ve been servicing my car there since I bought it there 9 years ago and it still runs like it’s brand new! Staff is friendly and knowledgeable

Report a concern   August 21, 2026 — Rated 10 out of 10 by Thomas Bowers Don Franklin Monticello Sales
What do you like about our products and services?

Friendly, professional, ease of dealing with/transaction.

Report a concern   August 21, 2026 — Rated 10 out of 10 by L.E. Don Franklin Somerset KIA Service
What do you like about our products and services?

Safety friendliest and how good they help to get you what you need!


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