Booker

Average rating: 9.1 out of 10 based on 3397 ratings.

What our customers think of us!

The following comments were submitted by our customers when asked to provide feedback on our service. In the interest of transparency, we present these comments as provided except that personally identifiable information has been hidden unless the reviewer has requested their full name be included with the review. No unfavorable comments have been removed.

Report a concern   September 17, 2023 — Rated 10 out of 10 by S.C. Jiffy Lube of Pasadena
What did you like about your recent visit?

Quick, friendly staff

Report a concern   September 16, 2023 — Rated 9 out of 10 by K.M. Jiffy Lube of Millersville
What did you like about your recent visit?

Pleasant fast and efficient service.
Report a concern   September 16, 2023 — Rated 10 out of 10 by L.K. Jiffy Lube of Pasadena
What did you like about your recent visit?

Prompt, professional and friendly

Report a concern   September 16, 2023 — Rated 10 out of 10 by R.H. Jiffy Lube of Pasadena
What did you like about your recent visit?

Professional mechanics relabel completed work

Report a concern   September 16, 2023 — Rated 10 out of 10 by H.B. Jiffy Lube of Glen Burnie
What did you like about your recent visit?

Staff is always very courteous and quick. I do feel like I was trying to be up-sold on some services. But overall had a great experience. Continuously go to this location even after moving and being closer to a different Jiffy Lube.
Report a concern   September 16, 2023 — Rated 3 out of 10 by S.L. Jiffy Lube of Glen Burnie
How did we disappoint you and what can we do to make things right?

At beginning of this year your mechanic didn't tighten the oil filter causing me to have to take my car to a different mechanic to fix the oil leak.
Report a concern   September 16, 2023 — Rated 10 out of 10 by R.W. Jiffy Lube of Pasadena
What did you like about your recent visit?

They were very fast
Report a concern   September 16, 2023 — Rated 10 out of 10 by C.J. Jiffy Lube of Severn
What did you like about your recent visit?

Great service !
Report a concern   September 15, 2023 — Rated 10 out of 10 by S.H. Jiffy Lube of Glen Burnie
What did you like about your recent visit?

Friendly and fast service.
Report a concern   September 15, 2023 — Rated 10 out of 10 by M.I. Jiffy Lube of Millersville
What did you like about your recent visit?

The techs were nice
Report a concern   September 15, 2023 — Rated 10 out of 10 by C.O. Jiffy Lube of Pasadena
What did you like about your recent visit?

Fast caring service.
Report a concern   September 15, 2023 — Rated 9 out of 10 by T.G. Jiffy Lube of Millersville
What did you like about your recent visit?

Every thing except the price

Report a concern   September 15, 2023 — Rated 8 out of 10 by J.H. Jiffy Lube of Severn
What could we do to improve?

More coupons
Report a concern   September 15, 2023 — Rated 10 out of 10 by J.G. Jiffy Lube of Millersville
What did you like about your recent visit?

Very Clean and workers very friendly
Report a concern   September 15, 2023 — Rated 10 out of 10 by C.B. Jiffy Lube of Millersville
What did you like about your recent visit?

Professional services

Report a concern   September 15, 2023 — Rated 10 out of 10 by C.B. Jiffy Lube of Glen Burnie
What did you like about your recent visit?

They were great , greeted me as soon as I pulled . I would highly recommend them .
Report a concern   September 15, 2023 — Rated 10 out of 10 by G.M. Jiffy Lube of Millersville
What did you like about your recent visit?

Good time management

Report a concern   September 15, 2023 — Rated 7 out of 10 by L.R. Jiffy Lube of Severn
What could we do to improve?

All is well. I appreciate the speed and efficiency of the service. Sometimes I'm not sure if there's a pre-scripted upsell is all.

Report a concern   September 15, 2023 — Rated 10 out of 10 by H.D. Jiffy Lube of Severn
What did you like about your recent visit?

My car needed tire rotation and oil change. Quick service and reliable. As always..my car is taken care of.

Report a concern   September 15, 2023 — Rated 10 out of 10 by J.S. Jiffy Lube of Millersville
What did you like about your recent visit?

Speedy and friendly service
Report a concern   September 15, 2023 — Rated 10 out of 10 by H.F. Jiffy Lube of Glen Burnie
What did you like about your recent visit?

The employees are A+. I’m from out of town and to be honest - I wasn’t thrilled about going to Jiffy Lube bc the ones in my hometown aren’t the best. I was very pleasantly surprised at the friendliness and professionalism of everyone at this facility. They were quick and thorough and the pricing was very good as well. I am back and forth between NY and MD for work and family, and for sure plan on getting my next oil change in MD at this location.

Report a concern   September 15, 2023 — Rated 5 out of 10 by M.M. Jiffy Lube of Glen Burnie
How did we disappoint you and what can we do to make things right?

I know the economy is out of control but to pay $90 for an oil change is ridiculous. 5 quarts of oil and an oil filter costs about $35 retail and I'm certain it's less than that for a nationwide chain like yourself because you buy in bulk. Had I known up front the cost I would have gone elsewhere. I have used your service in the past and I always believe you get what you pay for. But this is borderline taking advantage of an out of control economy. I'm sorry but you lost my business.

Report a concern   September 15, 2023 — Rated 10 out of 10 by J.R. Jiffy Lube of Pasadena
What did you like about your recent visit?

Polite and informative employees
Report a concern   September 14, 2023 — Rated 10 out of 10 by J.C. Jiffy Lube of Glen Burnie
What did you like about your recent visit?

Workers were friendly and prompt on their job.
Report a concern   September 14, 2023 — Rated 10 out of 10 by M.B. Jiffy Lube of Pasadena
What did you like about your recent visit?

Super fast service

Report a concern   September 14, 2023 — Rated 10 out of 10 by T.A.G. Jiffy Lube of Pasadena
What did you like about your recent visit?

I get all my vehicles changed and my friends do to a jiffy lube really appreciate it good service
Report a concern   September 14, 2023 — Rated 10 out of 10 by L.M. Jiffy Lube of Pasadena
What did you like about your recent visit?

Fast customer service

Report a concern   September 14, 2023 — Rated 10 out of 10 by D.C. Jiffy Lube of Severn
What did you like about your recent visit?

Very professional service. Really liked the experience and the team that helped me.

Report a concern   September 14, 2023 — Rated 10 out of 10 by M.E. Jiffy Lube of Glen Burnie
What did you like about your recent visit?

Helpful and professional!
Report a concern   September 13, 2023 — Rated 10 out of 10 by T.B. Jiffy Lube of Glen Burnie
What did you like about your recent visit?

I have been going to jiffy lube for years and this experience I had today was quick and pleasant and just wonderful I have never gotton out of jiffy lube this quick I don’t know what they did but keep up the great work .. for once I was so satisfied with everything I even gotton my windows clean and I never got that And. Vacuum am sooo happy now that’s customer service 💜they didn’t play around those tech were quick
Polite and on point


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