based on 3966 ratings.
What our customers think of us!
The following comments were submitted by our customers when asked to provide feedback on our service. In the interest of transparency, we present these comments as provided except that personally identifiable information has been hidden unless the reviewer has requested their full name be included with the review. No unfavorable comments have been removed.
The Staff are always pleasant and professional.
Nice staff. Quick in and out.
Service was fast and great đź‘Ť
Excellent job on my vehicle
Sell tires and more services for the location.
Easy and quick
Great customer service... very clean.
No complaints
Fast service, in-and-out, friendly staff
Great customer service
Minimal wait time. Friendly staff. Good value.
The last time I went to this Jiffy Lube, they did not hook the plate in the undercarriage correctly. It got loose and hung from the car.
Today, one man was bold enough to say how tough it was to put it back on since it was damaged.
Because of Jiffy Lube's negligence, that plate is damaged. Jiffy Lube should replace it.
And the audacity of this "technician" to think it was funny.
I loved the receptionist. She was amazing. The tech working on my car took his time to explain everything to me. Very polite. very professional. Insanely fast and efficient.
Provide a service in customer service review
Great friendly service
I would say I liked the positive attitude all had (usually that wasn't happening). It was actually a pleasant visit this year.
They actually remembered this time to inflate tires and to correct pressure.
They also completed my oil change quickly and I appreciated that since I had a child with me.
This location seems to have got their act together. Hope it continues.
Fast and courteous service.
Customer service of being informed about important maintenance of your car.
Polite and good customer service
Lu and his team are absolutely amazing. They always provide 5 star service.
Very Kind
Nice fellas
The workers were very helpful, well prepared and your price was very good.
Chris was super nice and very helpful. Got m oil changed and details on a tuneup for next week.
Fast and Courtesy
Fast & friendly staff
Got me in fast and was very friendly.
Service was good
Demond was a great help…you need more caring people like him working he went over everything with my van and you best believe i will be back because of him customer service
Everyone was friendly and professional. It was a fast visit. In & out and I could continue on with my day!
The team at the Severn, MD location, is OUTSTANDING!! I go to them all the time!! They are professional, knowledgeable and very polite!!! They are also fast and efficient!!