based on 3788 ratings.
What our customers think of us!
The following comments were submitted by our customers when asked to provide feedback on our service. In the interest of transparency, we present these comments as provided except that personally identifiable information has been hidden unless the reviewer has requested their full name be included with the review. No unfavorable comments have been removed.
Millersville location has always been great. Quick and friendly service. Won’t go anywhere else.
I expect a review of services that were recommended and what was done. I didn't recieve any of that until I had to ask. It was slow and I've been there so I'm not sure what happened. I didn't notice them recalling that with some other people either.
Everything. This is one of the most professional group of people that you could meet. They are consistently going above and beyond their normal support to take care of customers. It is also amazing that regardless of the new workers that arrive, the culture never changes. This is a sign of very good leadership and training.
Well done.
Name removed
Retired Army Veteran
Efficient, knowledgeable, helpful, and friendly
Staff as always is great, fast, and friendly
Very courteous and fast service.
Hire nicer employees
I asked for tire rotation, and i was told they were unable to do so because my lug nuts were rusted? I think. When I asked where I could get that fixed, the guy didn't really know what to tell me, so that was a little disappointing.
The customer service and hardly had a wait time.
Fast efficient service and the coupon was icing on the cake
Great customer service!! Overall excellent service from everyone!!
The greeting as soon as I pulled up and the quick service
Friendly. an efficient
Professional
everyone was good really good job
Told me how much it was over the phone and when I went to pay it was still the same price!
Service is sub par
Excellent customer service with a smile, and in and out very quickly!
The efficiency of the crew and friendliness.
The staff was very efficient and kind
The staff was friendly and was quick to offer solutions to a couple problems with my oil plug.
Timely service
Quality service
The feeling of a neighbor business.
It’s a family run business. I was in and out really quick.
They recommended a hole bunch of work to be done. I took it into my dealership and they said none of it needed to be done. They tried to charge me almost $50 extra dollars and when I called them out on it they quickly changed it to the price they agreed to. Tried to pull a fast one on me multiple times.
I don't have to make an appointment and the wait is wow
Interactive staff and timely service.
Professional, quick and friendly service.
Always nice and helpful when I go there!