based on 3966 ratings.
What our customers think of us!
The following comments were submitted by our customers when asked to provide feedback on our service. In the interest of transparency, we present these comments as provided except that personally identifiable information has been hidden unless the reviewer has requested their full name be included with the review. No unfavorable comments have been removed.
Keep up the good work
Was easy to walk in and get an oil change, and explained the different oil options very well for my best value.
Horrible experience at the Jiffy Lube in Glen Burnie MD. They did not properly attach the oil filter to my vehicle and all the oil leaked out of the engine while I was driving. I didn't make it more than 20 miles before my oil light came and nearly seized up my engine in the harbor tunnel!!! I had to make a emergency stop at the Jiffy Lube in Dundalk so they could put oil in my engine. Now I am dealing with oil burning off my engine as I drive and it smells so bad in my vehicle. My check engine light will not go off and I am assuming they caused damage to my engine. Jiffy Lube would not take responsibility for the damages they have caused only wiped the engine with a cloth and told me I would need to contact someone else for advanced assistance. This oil change has turned into a absolute nightmare.
the were very fast and efficient and very personable.
Always take good care of me! Never over selling! Friendly and helpful! Only place I go
My first visit! Staff was very friendly and helpful. I was literally in and out in less than 15 minutes. I am very pleased, thank you for taking such good care of me and my car!
Have been a customer for over 25 years
I like the people. The service is great. Lou is tops
JiffyLube was open and there was no wait. The team there has great customer service.
I am comfortable there, it is clean and safe. It's usually easier to get in there, than my dealership.
Quick and courteous service.
Friendly mechanics
Efficient service
Cleanliness
Quick
Speedy and friendly. Known Lou for years from Jiffy Lube.
Friendly speedy service.
Quick, efficient service
Fast , friendly . the whole staff is great
Staff is always pleasant and courteous. Service is quick.
Happy Holidays!
The AMAZING customer service. Every Associate was kind polite professional...The manager is the BEST!!!! Carl has BLESSED leadership skills. The love they put into my car and every customer car.
Friendly and knowledgeable staff. Will always have my car serviced at this location.
Very friendly, super quick.
I have been to this Jiffy Lube for quite some time and they never disappoint. Very courteous and well mannered good customer service.
Service was quick and everyone was friendly.
All employees are nice and hard working. In and out the door quickly. I only bring my van to this location.
The oil change they did was ok but I needed a low beam headlight bulb replaced. They were going to charge me $40 for the bulb and $165/hr for labor. That is outrageous! I will not be returning for any services.
A good reception and a fast service
They were very nice it was very quick
This is my go-to Jiffy Lube for YEARS. Staff is ALWAYS friendly and helpful. Waiting area is always clean and the wait is minimal. They are doing it right!
Professionalism
always prompt and professional
My service was courteous well taken care of and speedy service
Very quick and efficient.
Great service