Booker

Average rating: 9.3 out of 10 based on 3788 ratings.

What our customers think of us!

The following comments were submitted by our customers when asked to provide feedback on our service. In the interest of transparency, we present these comments as provided except that personally identifiable information has been hidden unless the reviewer has requested their full name be included with the review. No unfavorable comments have been removed.

Report a concern   September 21, 2023 — Rated 10 out of 10 by D.L. Jiffy Lube of Glen Burnie
What did you like about your recent visit?

Fast and efficient.

Report a concern   September 21, 2023 — Rated 10 out of 10 by E.M. Jiffy Lube of Pasadena
What did you like about your recent visit?

Very Quick and friendly service
Report a concern   September 21, 2023 — Rated 10 out of 10 by J.H. Jiffy Lube of Pasadena
What did you like about your recent visit?

This was by far the cleanest Jiffy Lube I have ever been to with some of the most friendly staff! I was pleasantly surprised. Keep up the great work!!

Report a concern   September 20, 2023 — Rated 10 out of 10 by J.J. Jiffy Lube of Millersville
What did you like about your recent visit?

Quick and close to me

Report a concern   September 19, 2023 — Rated 10 out of 10 by P.R. Jiffy Lube of Glen Burnie
What did you like about your recent visit?

Vey nice and very quick and efficient.
Report a concern   September 19, 2023 — Rated 9 out of 10 by A.B. Jiffy Lube of Pasadena
What did you like about your recent visit?

Customer recognized by employees and greeted with respect.
Report a concern   September 19, 2023 — Rated 10 out of 10 by A.G. Jiffy Lube of Pasadena
What did you like about your recent visit?

Friendly and helpful staff.

Report a concern   September 19, 2023 — Rated 10 out of 10 by M.G. Jiffy Lube of Millersville
What did you like about your recent visit?

So helpful & nice!! Great staff and service.

Report a concern   September 19, 2023 — Rated 9 out of 10 by A.W. Jiffy Lube of Pasadena
What did you like about your recent visit?

Good customer service

Report a concern   September 19, 2023 — Rated 10 out of 10 by R.B. Jiffy Lube of Pasadena
What did you like about your recent visit?

Service was quick

Report a concern   September 18, 2023 — Rated 10 out of 10 by T.Z. Jiffy Lube of Pasadena
What did you like about your recent visit?

Everything..... Quick, easy and weren't forceful in trying to sell other services

Report a concern   September 18, 2023 — Rated 10 out of 10 by E.R. Jiffy Lube of Severn
What did you like about your recent visit?

Good service
Report a concern   September 18, 2023 — Rated 10 out of 10 by P.W. Jiffy Lube of Millersville
What did you like about your recent visit?

The customer service is great
Report a concern   September 18, 2023 — Rated 1 out of 10 by N.D. Jiffy Lube of Glen Burnie
How did we disappoint you and what can we do to make things right?

I felt like they took advantage of me because I was female. I wasn’t sure what services they were trying to add on but the insisted I needed them which brought my total up significantly. They also stated they aired up all of my tires and placed a sticker in my windshield which was not the case as I had to air up 3 of my tires the next day. I usually am a fan of jiffy lube this location was just not my favorite

Report a concern   September 18, 2023 — Rated 10 out of 10 by D.M. Jiffy Lube of Millersville
What did you like about your recent visit?

Staff were professional, friendly and provided a quick service. Explained everything too!!
Report a concern   September 18, 2023 — Rated 7 out of 10 by V.S. Jiffy Lube of Pasadena
What could we do to improve?

There's nothing thst needs to be done at this time.
Report a concern   September 17, 2023 — Rated 10 out of 10 by S.C. Jiffy Lube of Pasadena
What did you like about your recent visit?

Quick, friendly staff

Report a concern   September 16, 2023 — Rated 9 out of 10 by K.M. Jiffy Lube of Millersville
What did you like about your recent visit?

Pleasant fast and efficient service.
Report a concern   September 16, 2023 — Rated 10 out of 10 by L.K. Jiffy Lube of Pasadena
What did you like about your recent visit?

Prompt, professional and friendly

Report a concern   September 16, 2023 — Rated 10 out of 10 by R.H. Jiffy Lube of Pasadena
What did you like about your recent visit?

Professional mechanics relabel completed work

Report a concern   September 16, 2023 — Rated 10 out of 10 by H.B. Jiffy Lube of Glen Burnie
What did you like about your recent visit?

Staff is always very courteous and quick. I do feel like I was trying to be up-sold on some services. But overall had a great experience. Continuously go to this location even after moving and being closer to a different Jiffy Lube.
Report a concern   September 16, 2023 — Rated 3 out of 10 by S.L. Jiffy Lube of Glen Burnie
How did we disappoint you and what can we do to make things right?

At beginning of this year your mechanic didn't tighten the oil filter causing me to have to take my car to a different mechanic to fix the oil leak.
Report a concern   September 16, 2023 — Rated 10 out of 10 by R.W. Jiffy Lube of Pasadena
What did you like about your recent visit?

They were very fast
Report a concern   September 16, 2023 — Rated 10 out of 10 by C.J. Jiffy Lube of Severn
What did you like about your recent visit?

Great service !
Report a concern   September 15, 2023 — Rated 10 out of 10 by S.H. Jiffy Lube of Glen Burnie
What did you like about your recent visit?

Friendly and fast service.
Report a concern   September 15, 2023 — Rated 10 out of 10 by M.I. Jiffy Lube of Millersville
What did you like about your recent visit?

The techs were nice
Report a concern   September 15, 2023 — Rated 10 out of 10 by C.O. Jiffy Lube of Pasadena
What did you like about your recent visit?

Fast caring service.
Report a concern   September 15, 2023 — Rated 9 out of 10 by T.G. Jiffy Lube of Millersville
What did you like about your recent visit?

Every thing except the price

Report a concern   September 15, 2023 — Rated 8 out of 10 by J.H. Jiffy Lube of Severn
What could we do to improve?

More coupons
Report a concern   September 15, 2023 — Rated 10 out of 10 by J.G. Jiffy Lube of Millersville
What did you like about your recent visit?

Very Clean and workers very friendly

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