based on 3953 ratings.
What our customers think of us!
The following comments were submitted by our customers when asked to provide feedback on our service. In the interest of transparency, we present these comments as provided except that personally identifiable information has been hidden unless the reviewer has requested their full name be included with the review. No unfavorable comments have been removed.
It was wuick and staff was friendly
The Guys were helpful and nice
Quick and easy
The associates were outstanding!!!
I wa hoping to be able to complete a survey. The service was great today!. The gentleman who took care of me was polite and efficient. I forgot his name unfortunately but I noticed everyone was new there as I have been there plenty of times and I felt a clear difference in approach! Great job!
Staff was knowledgeable and professional
Wonderful customer service.
All of the people who works for the Jiffy Lube on Glen Burnie. All were very helpful and pleasant to talk to.
Good Service
1) I was in and out quickly.
2) Employees were all nice.
Fast and very courteous.
I was disappointed with the price and not being able to find a coupon to save enough money to make your prices compatible with other locations/companies. I was not aware of the price until after the work was started so I had to pay that price regardless.
The best of customer service offered to me by the employees
Overall good service ,from the staff to the work done to my vehicle
Very friendly, helpful, fast, and efficient
I was in and out! Pleasant..
Kenneth W. is such a nice person. He makes me feel well taken care of. I trust him and his suggestions. Thank you.
As always, professional, speedy service performed by very nice people.
People who work there are great
Great staff, they are on the ball.
I always receive quick and friendly service at this location!
Brandon and the team were very professional and knowledgeable. They identified a few areas that needed attention and gave me service options. I definitely recommend them!
Awesome servoce
As a 20 year retired Air Force military veteran, travelling around the
world on assignment, I was surprised to hear that my extensive
bill with Jiffy Lube did not qualify for a 'military discount'. Reason
given was that it was for major mechanical work and not just an
oil change, etc !
I have served overseas with my family where we were priviliged just
to have a vehicle where no Jiffy Lube facilities existed.
We have sacrificed at other assignments too hurtful to mention
here in this note.
Therefore, to be denied any type discount for major work brought
to your store seemed a bit unreal and not good customer service.
However, I needed my car and the mechanic got my A/C back up
and running after being down for 2 weeks in the hottest record
here in some time.
Thank you
Very fast in and out
Fast sevice
This was my 3rd visit to this location. The place is clean, the service quick, but it’s the employees that make the difference. They are professional while also being personable. I like them. That’s what keeps me coming back.
Fast & friendly
Everything was great from being greeted as soon as I pulled up to quick service time. Customer service was top tier and I will be returning.
Quick and great service’s