Booker

Average rating: 9.2 out of 10 based on 3504 ratings.

What our customers think of us!

The following comments were submitted by our customers when asked to provide feedback on our service. In the interest of transparency, we present these comments as provided except that personally identifiable information has been hidden unless the reviewer has requested their full name be included with the review. No unfavorable comments have been removed.

Report a concern   October 3, 2023 — Rated 10 out of 10 by D.L. Jiffy Lube of Severn
What did you like about your recent visit?

Very quick and reliable.
Report a concern   October 3, 2023 — Rated 10 out of 10 by J.Q. Jiffy Lube of Pasadena
What did you like about your recent visit?

Everyone & everything,great service.
Report a concern   October 3, 2023 — Rated 10 out of 10 by J.A. Jiffy Lube of Millersville
What did you like about your recent visit?

Great customer service
Report a concern   October 2, 2023 — Rated 10 out of 10 by M.B. Jiffy Lube of Pasadena
What did you like about your recent visit?

The shop is nearby! The personnel is friendly & the service was fast & efficient.

Report a concern   October 2, 2023 — Rated 10 out of 10 by J.S. Jiffy Lube of Severn
What did you like about your recent visit?

Very friendly personal, quick service too.
Report a concern   October 2, 2023 — Rated 10 out of 10 by V.D. Jiffy Lube of Severn
What did you like about your recent visit?

Service was great

Report a concern   October 2, 2023 — Rated 10 out of 10 by O.L. Jiffy Lube of Pasadena
What did you like about your recent visit?

There is always great customer service at this location and my car is done within 15-30 min at the most.

Report a concern   October 2, 2023 — Rated 10 out of 10 by C.W. Jiffy Lube of Pasadena
What did you like about your recent visit?

Best visit I’ve ever had. Very attentive and answered questions

Report a concern   October 2, 2023 — Rated 10 out of 10 by S.M. Jiffy Lube of Glen Burnie
What did you like about your recent visit?

Speed, courtesy, professionalism, and price.
Report a concern   October 2, 2023 — Rated 10 out of 10 by D.D. Jiffy Lube of Severn
What did you like about your recent visit?

Good customer service

Report a concern   October 2, 2023 — Rated 10 out of 10 by E.D. Jiffy Lube of Severn
What did you like about your recent visit?

Hospitable
Report a concern   October 1, 2023 — Rated 10 out of 10 by R.J.T. Jiffy Lube of Glen Burnie
What did you like about your recent visit?

Always good treatment

Report a concern   October 1, 2023 — Rated 10 out of 10 by B.D. Jiffy Lube of Severn
What did you like about your recent visit?

They told me that my oil looked full and clear and that I didn't really need another oil change this soon after the last one.
Report a concern   October 1, 2023 — Rated 10 out of 10 by J.H. Jiffy Lube of Millersville
What did you like about your recent visit?

Attention to detail kind employees
Report a concern   October 1, 2023 — Rated 10 out of 10 by T.M. Jiffy Lube of Severn
What did you like about your recent visit?

Always nice and helpful when I go there!
Report a concern   October 1, 2023 — Rated 10 out of 10 by J.U. Jiffy Lube of Millersville
What did you like about your recent visit?

Millersville location has always been great. Quick and friendly service. Won’t go anywhere else.

Report a concern   October 1, 2023 — Rated 7 out of 10 by D.K. Jiffy Lube of Millersville
What could we do to improve?

I expect a review of services that were recommended and what was done. I didn't recieve any of that until I had to ask. It was slow and I've been there so I'm not sure what happened. I didn't notice them recalling that with some other people either.

Report a concern   October 1, 2023 — Rated 10 out of 10 by D.W. Jiffy Lube of Millersville
What did you like about your recent visit?

Everything. This is one of the most professional group of people that you could meet. They are consistently going above and beyond their normal support to take care of customers. It is also amazing that regardless of the new workers that arrive, the culture never changes. This is a sign of very good leadership and training.

Well done.

Name removed
Retired Army Veteran

Report a concern   September 30, 2023 — Rated 10 out of 10 by K.C. Jiffy Lube of Millersville
What did you like about your recent visit?

Efficient, knowledgeable, helpful, and friendly

Report a concern   September 30, 2023 — Rated 10 out of 10 by N.C. Jiffy Lube of Millersville
What did you like about your recent visit?

Staff as always is great, fast, and friendly

Report a concern   September 30, 2023 — Rated 10 out of 10 by G.E. Jiffy Lube of Pasadena
What did you like about your recent visit?

Very courteous and fast service.

Report a concern   September 30, 2023 — Rated 8 out of 10 by F.L. Jiffy Lube of Pasadena
What could we do to improve?

Hire nicer employees

Report a concern   September 30, 2023 — Rated 5 out of 10 by R.M. Jiffy Lube of Severn
How did we disappoint you and what can we do to make things right?

I asked for tire rotation, and i was told they were unable to do so because my lug nuts were rusted? I think. When I asked where I could get that fixed, the guy didn't really know what to tell me, so that was a little disappointing.
Report a concern   September 30, 2023 — Rated 10 out of 10 by R.K. Jiffy Lube of Millersville
What did you like about your recent visit?

The customer service and hardly had a wait time.

Report a concern   September 30, 2023 — Rated 10 out of 10 by G.S. Jiffy Lube of Pasadena
What did you like about your recent visit?

Fast efficient service and the coupon was icing on the cake
Report a concern   September 30, 2023 — Rated 10 out of 10 by E.J. Jiffy Lube of Millersville
What did you like about your recent visit?

Great customer service!! Overall excellent service from everyone!!

Report a concern   September 30, 2023 — Rated 9 out of 10 by J.H. Jiffy Lube of Millersville
What did you like about your recent visit?

The greeting as soon as I pulled up and the quick service

Report a concern   September 29, 2023 — Rated 10 out of 10 by F.M. Jiffy Lube of Millersville
What did you like about your recent visit?

Friendly. an efficient
Report a concern   September 29, 2023 — Rated 10 out of 10 by O.W. Jiffy Lube of Severn
What did you like about your recent visit?

Professional

Report a concern   September 29, 2023 — Rated 10 out of 10 by M.C. Jiffy Lube of Severn
What did you like about your recent visit?

everyone was good really good job


Privacy Policy