based on 3966 ratings.
What our customers think of us!
The following comments were submitted by our customers when asked to provide feedback on our service. In the interest of transparency, we present these comments as provided except that personally identifiable information has been hidden unless the reviewer has requested their full name be included with the review. No unfavorable comments have been removed.
Quick service
Great service
We’re performing work that was not requested after I told the advisor oil change only!
Amazing customer service and very friendly people! Will return everytime!
I have been coming to jiffy lube for years. I always Go to the same one in pasadena maryland. I've had three separate issues i'm done. First one when they change the fluid they lost my engine shrewd. Second Time I got an old change and they said that I need breaks. 10 days ago I got new brakes put on in my mechanic said the old ones were fine but I told him to replace them anyway because I will be towing a new boat that I have just bought. So I went to jiffy lube today to get an old change and was told that I need breaks. I told the mechanic there I just put brakes on the car ten days ago and he said i'm sorry I must have been looking at them from an angle. This is bull taking advantage of people telling they need service is illegal. It's bad enough i'm out of a couple hundred bucks for an engine shrewd But the thought of how many people are getting manipulated by this place seconds me.
Workers gave a friendly greeting quickly. I was informed about everything with my car. My discount coupon was accepted. I was in and out in 15 minutes. Workers were professional and pleasant.
They lied that they changed my oil but how can fresh oil be dark and they said they vacuum the car. But they didn’t
Great experience. Very professional.
Staff was quick and efficient. Thank you.
Quick and efficient! Very pleasant people!!!
friendly and professional service
Amazingly fast and professional service!!! Highly recommended.
All technicians should receive the very brief tutorial on how to reset the "maintenance required" indicator light on all vehicles.
Very efficient and helpful 👌
The crew was friendly and professional. They serviced my car better than their neighboring competitors. Will definitely return.
Service was good quick and reliable
The team there is super fast, knowledgeable and thoughtful.
I’m and out under 20 min for my oil change!
It was very, very quick and the employees were very helpful and nice!
Nice folks
Quick
Top off offer too!
Always a good visit .....quick and easy.
Suggestion.....the last two visits on check out we did not review what was done.....I remember in the past a quick review......"we filled the oil with 10-w30.....clean the windows, vacuumed the car...topped off windshield washer....filled tires to 35 lbs.
Would be good to get a quick report at the end of the service
Thank you
Friendly employees and fast service
good servive
Always fast service and pleasant
Fast service
Fair pricing
The same quick professional service I've been getting there for a couple of years now.
Friendly and Super fast service thanks for the coupon came home and canceled my appointment I had with the Toyota dealer
Picked up my mom’s car took it right over
Again Friendly with super fast service Thanks
Keep up the great work!!!!!!
I had my tires rotated yesterday and after I left I was driving down the road and my car started to shake and make a noise. My husband checked my tires and my lug nuts were loose on three of my tires. To put someone’s safety in jeopardy is completely irresponsible. I would appreciate a refund.
Technician was very attentive and answered my questions. Good. Customer Service.
I was completely satisfied!