based on 3788 ratings.
What our customers think of us!
The following comments were submitted by our customers when asked to provide feedback on our service. In the interest of transparency, we present these comments as provided except that personally identifiable information has been hidden unless the reviewer has requested their full name be included with the review. No unfavorable comments have been removed.
Quick and efficient
Been coming there for years. Always professional and fast. Won't take my car anywhere else for oil changes.
The efficiency
I was in and out and service was great.
They finished quickly and all were nice.
Quick and professional. They would not rotate my tires as they though with the condition of the front tires it would not make sense. I felt comfortable and barely had time for coffee they were so quick and efficient.
Good service
This location is awesome! Clean, knowledgeable and the staff is just wonderful!!
Always helpful
Efficiency
Fast and efficient.
The staff was amazing. The place was new and clean. There was pride of workmanship. This is the best Jiffy Lube I’ve ever been to. This store needs to be a training ground for all others because I’ve been to many others and they’re way under specifications and standards.
Good people, fast service!
The Pasadena Jiffy Lube on Ritchie Highway always greets us with smiles and they are very professional. We have been very pleased since our former automotive service changed hands and we were not happy with the new management. Thank you.
The guys are very courteous and pleasant.
Jerome went above and beyond to explain and help me with my car.
Christopher H was very helpful too.
I was there 6/1,2 &3/23 to get the services done.
Quick service and nice customer service
Fast, professional, informative
Professional!!
The car feels like it’s driving improved. Fast service, with no wasted time suggesting added service.
I have been coming to this location for a number of years and the service is always fast and reliable. The technicians are always friendly and professional. It is nice to say, "Hey, I am in the computer" and head for the breakroom.
I've been taking my vehicles there for 20 years, fast quick efficient. Lou is the best.
A little too pricey but the staff are very professional.
Help take care of my air condition problem I got when I had my vehicle filters changed at the south west station
Those guys are awesome!!!
I’m always given the best care at my Pasadena Jiffy Lube center. This time it was especially wonderful to be shown by one of the mechanics that a radiator hose is weaker than it should be, and that I need to replace it. The people there are always kind and thoughtful.
Staff were great!
Quick and accurate. Great service.
Customer service
Excellent service
staff is professional, friendly, and remembered me from almost a year ago!