based on 8307 ratings.
What our patients think of us!
The following comments were submitted by our customers when asked to provide feedback on our service. In the interest of transparency, we present these comments as provided except that personally identifiable information has been hidden unless the reviewer has requested their full name be included with the review. No unfavorable comments have been removed.
Prompt, professional, timely
Didn’t even try to look into what I cave into the er for was rushed out and told it wasn’ta emergency went to see a d as specialist who literally sent me back to the er I can understand if the er vs was busy but it was me and maybe to others there the figures was lazy and didn’t bc want to work highly don’t recommend
The people are always friendly and competent.
Dr and nurses were wonderful, caring and compassionate.
Everyone was so nice and knowledgeable. I had the best experience.
Everyone was welcoming and knowledgeable!
everything and everyone
Everybody was efficient gracious and wonderful bedside manners
nurses esp Jill
Everyone in the surgery room was wonderfully comforting and kind. Walter, Ingrid (I think that’s her name) and Terrell - all made me feel comfortable and relaxed. Woke up without any issues and went about my day. If I ever have to have surgery again I’d like to have it here.
Excellent
Efficient and experienced staffs
Frequent communication/update
The staff at Frisco Baylor Hospital were very helpful and they made sure to take care of me
Everything very professional and fast.
Excellent service nurses and staff
First class facility and staff. Wonderful experience.
Always very helpful with needs of patient, very efficient.
great great great fast and efficiency
Friendly staff, efficient processes, delicious foods in postpartum
The services provided were very professional and of the highest quality.
I liked everything about Baylor Scott & white.
Nurses were really nice
Lactation consultant where too kind and patient with us..it help us a alot..
Thank you to all..
Professional, all encompassing, personal and I felt very well taken care of.
Great Service and I can tell they care about the patients.
I was beyond impressed with the professionalism, skills and speed of every person who assisted me. Still can’t believe I was in and out in just 50 minutes. Thank you again for providing such expert care.
The nurses were very nice. They were very calming.
Muy buena atencion
Unfortunately we had to go twice, both my husband and myself! Dr Arai and his team were amazing! Dr Arai was immediately there to see us and his staff were kind, efficient and got us tested quickly! We have never been to a hospital ER that works so quickly to get the answers and get us treated! Thank you to all!
The people are all professional and very nice. The hospital is clean. I felt well cared for.
The staff was amazing from check in to check out.
Very courteous and helpful