What our patients think of us!

I feel the caring and concern for my well-being is unparalleled. I feel that I an being taken care of by family.

They were very efficient and knowledgeable

very good service from start to finish!

Friendly and proficient staff and Dr

The staff was absolutely amazing!

My pre op, recovery nurses and those involved with my procedure were great.

Professional, friendly, attentive service. Excellent communication by nurses and Emergency medicine physician.

Quick, friendly and very professional.

Every staff member we interacted with was wonderful! The rooms were very clean, and the food was great!

very professionall. Doctors kept family updated on surgery as

No idea. I had a positive experience.

The people really care. Very well run. We could go to other facilities but we wait for an appointment at Baylor Frisco.

Everyone is so friendly and helpful. The facility is excellent, and the cafeteria food is also excellent!!

I was charged over $600 for an influenza test and strep test when I was expecting a bill of $50. I understand I was told physicians bill separately, but why are the tests billed at full price? I would not recommend this facility to anyone who is looking for an urgent care, as these are not urgent care prices. I was seen for a total of 10 min and am paying as much as I would for an ER visit.

Everyone was very nice and helpful

Very organized, felt very comfortable

friendly, easy check-in processing,

Every staff member we came in contact with was wonderful

Everyone was very kind, compassionate and competent. Such a wonderful staff of caring people. Thank you.

The care

The waiting room was very cold and I was early for my appointment time. I had to wait another 1.5 hours before I was admitted to the surgery prep area. My arrival time was scheduled for 9:00 AM and it was 10:30 before I went to the prep area. Your scheduling time needs help. Does your management react to my comments or is this a waste of my time.

I asked for a payment receipt for $260.00 but never got one.

Gene Last name removedPhone number removed601

Good professionals. Very knowledgeable

quick to get in; staff is efficient & professional and is quick to confirm a diagnosis

Very delicate and patient

Very deceptive business practices. Was told you were “in network” but was never told that the doctors/PAs are billed as ‘out of network’. There were no signs displaying this information, the front desk staff member never mentioned it and I was never given any paperwork stating this information. I was asked to digitally sign the paperwork but I never got to read what I was signing. I was alone, and in pain, so I digitally signed in order to get my appointment started. I found out today that both my husband and I are being billed ‘out of network’ for the PA portion of the visit (husband had an appt a week before me).
I will be leaving reviews on google, Nextdoor, Yelp and Facebook to warn others. I will never recommend such a deceitful business.

Quick to see me, friendly and professional.

Quick to exam me when I entered. Quick to treat my symptoms.

It was wonderful. The people are friendly and know their stuff. I had a major problem after my procedure and they literally saved my life. Big thanks to Jessica and Dr. Fitzgerald and the rest of the staff.

May God Bless you all.

I did not experience anything to express my opinion. No procedure was done due to the misinformed organization that exist there. I have called numerous times to know how does the procedure works, but to no avail. A day before the procedure, I have called to talk to someone to let me know what to do and what are the requirements. However, despite the fact that I have stayed on telephone for 22 minutes, but sure enough no one answered the phone. I hope and pray that you guys don't charge me for the procedure since, it did not happen.
Thanks
First name removed

Beauregard place, calming atmosphere, very nice personnel.