Baylor Scott & White Medical Center - Frisco
5601 Warren Parkway
Frisco
TX 75034
United States

Average rating: 9.7 out of 10 based on 8350 ratings.

What our patients think of us!

The following comments were submitted by our customers when asked to provide feedback on our service. In the interest of transparency, we present these comments as provided except that personally identifiable information has been hidden unless the reviewer has requested their full name be included with the review. No unfavorable comments have been removed.

Report a concern   December 3, 2023 — Rated 10 out of 10 by Anonymous Reviewer Baylor Scott & White Urgent Care at the Star
What do you like about our services?

Prompt, friendly, trustworthy staff. I felt confident in the doctor’s skills

Report a concern   December 3, 2023 — Rated 10 out of 10 by Anonymous Reviewer Baylor Scott & White Medical Center - Frisco
What do you like about our services?

Close to home, and very efficient.
Report a concern   December 3, 2023 — Rated 10 out of 10 by Anonymous Reviewer Baylor Scott & White Medical Center - Frisco
What do you like about our services?

Great experience all around! From registration to the medical teams, all were friendly and caring.
Report a concern   December 3, 2023 — Rated 10 out of 10 by Anonymous Reviewer Baylor Scott & White Medical Center - Frisco Emergency Room
What do you like about our services?

Check in was pleasant and quick. Dr. Le was knowledgeable and caring. Tony did a great job of taking care of me
Report a concern   December 3, 2023 — Rated 10 out of 10 by Anonymous Reviewer Baylor Scott & White Medical Center - Frisco
What do you like about our services?

Quality personnell
Report a concern   December 3, 2023 — Rated 10 out of 10 by Anonymous Reviewer Baylor Scott & White Medical Center - Frisco
What do you like about our services?

Everything except the distance from my home in Richardson and the traffic we encounter on a busy weekday morning.
Report a concern   December 3, 2023 — Rated 10 out of 10 by Anonymous Reviewer Baylor Scott & White Medical Center - Frisco
What do you like about our services?

Very friendly, explained everything to you
Report a concern   December 3, 2023 — Rated 10 out of 10 by Anonymous Reviewer Baylor Scott & White Medical Center - Frisco
What do you like about our services?

Everyone friendly, helpful and great. A great experience.
Report a concern   December 2, 2023 — Rated 10 out of 10 by Anonymous Reviewer Baylor Scott & White Medical Center - Frisco
What do you like about our services?

Patient focused, great communication

Report a concern   December 2, 2023 — Rated 9 out of 10 by Anonymous Reviewer Baylor Scott & White Medical Center - Frisco Emergency Room
What do you like about our services?

n/a
Report a concern   December 2, 2023 — Rated 10 out of 10 by Anonymous Reviewer Baylor Scott & White Medical Center - Frisco
What do you like about our services?

Such a nice facility. The check in was so easy and the staff was very professional and kind. Definitely put any concerns and apprehension towards the procedure at ease.

Report a concern   December 2, 2023 — Rated 10 out of 10 by Anonymous Reviewer Baylor Scott & White Medical Center - Frisco
What do you like about our services?

I am very satisfied with the doctors and nurses.
Report a concern   December 2, 2023 — Rated 10 out of 10 by Anonymous Reviewer Baylor Scott & White Medical Center - Frisco
What do you like about our services?

Everything. Pre-op, post-op and discharge folks were great. Neomi, Glenn and Kristine were the best!
Report a concern   December 2, 2023 — Rated 10 out of 10 by Anonymous Reviewer Baylor Scott & White Medical Center - Frisco
What do you like about our services?

Awesome docs… awesome support staff! Not fun going through stuff but good people help!
Report a concern   December 1, 2023 — Rated 9 out of 10 by Anonymous Reviewer Baylor Scott & White Medical Center - Frisco
What do you like about our services?

They're friendly and concern of your welfare

Report a concern   December 1, 2023 — Rated 10 out of 10 by Anonymous Reviewer Baylor Scott & White Medical Center - Frisco
What do you like about our services?

Everyone, from walking through the door to being wheeled out, was excellent.

Report a concern   December 1, 2023 — Rated 10 out of 10 by Anonymous Reviewer Baylor Scott & White Medical Center - Frisco
What do you like about our services?

Pleased
Report a concern   December 1, 2023 — Rated 10 out of 10 by Anonymous Reviewer Baylor Scott & White Medical Center - Frisco Emergency Room
What do you like about our services?

Great staff. Great care
Report a concern   December 1, 2023 — Rated 10 out of 10 by Anonymous Reviewer Baylor Scott & White Medical Center - Frisco
What do you like about our services?

Everyone is so kind and ready to make my experience as good as it can be.
Report a concern   November 30, 2023 — Rated 10 out of 10 by Anonymous Reviewer Baylor Scott & White Urgent Care at the Star
What do you like about our services?

Service, personnel
Report a concern   November 30, 2023 — Rated 10 out of 10 by Anonymous Reviewer Baylor Scott & White Medical Center - Frisco
What do you like about our services?

Very nice facility. The nurses were very sweet and the staff was great.
Report a concern   November 29, 2023 — Rated 10 out of 10 by Anonymous Reviewer Baylor Scott & White Urgent Care at the Star
What do you like about our services?

BS&W Frisco provided exceptional care.
Report a concern   November 29, 2023 — Rated 10 out of 10 by Anonymous Reviewer Baylor Scott & White Medical Center - Frisco Emergency Room
What do you like about our services?

Fast & efficient

Report a concern   November 29, 2023 — Rated 6 out of 10 by Anonymous Reviewer Baylor Scott & White Medical Center - Frisco Emergency Room
How did we disappoint you and what can we do to make things right?

Paperwork had no test results or statements about what the results were. The only thing I can give my doctor is some pages with my name and address. No diagnosis of what they found.
No blood test results and a urine sample never tested. The nurses just came on duty as I was about to leave at 7:00. However, the nurses that had worked all day were much nicer and did not give me the idea that I was bothering them.
Classrooms with 40 kids all day but teachers started ll have to be pleasant and understanding.
Report a concern   November 29, 2023 — Rated 10 out of 10 by Anonymous Reviewer Baylor Scott & White Medical Center - Frisco
What do you like about our services?

I felt taken care of.
Report a concern   November 29, 2023 — Rated 10 out of 10 by Anonymous Reviewer Baylor Scott & White Urgent Care at the Star
What do you like about our services?

Efficient and fast service.
Report a concern   November 29, 2023 — Rated 10 out of 10 by Anonymous Reviewer Baylor Scott & White Medical Center - Frisco Emergency Room
What do you like about our services?

Upon arrival, I discovered I was the only one in the waiting area. I was seen promptly. My issue was addressed, I had one test, and was on my way. Everyone from the receptionist to Dr. Adibe, Jessica, and the male nurse--Mark, if I remember correctly, were all so patient and kind.

Report a concern   November 29, 2023 — Rated 10 out of 10 by Anonymous Reviewer Baylor Scott & White Urgent Care at the Star
What do you like about our services?

Excellent service with no wait time.
Report a concern   November 29, 2023 — Rated 10 out of 10 by Anonymous Reviewer Baylor Scott & White Medical Center - Frisco
What do you like about our services?

Nice, caring, competent professionals.

Report a concern   November 29, 2023 — Rated 10 out of 10 by Anonymous Reviewer Baylor Scott & White Medical Center - Frisco
What do you like about our services?

Everyone was friendly and surgery was on time.


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