Customer Testimonials
It works great we also use it haul groceries and so. Forth up and down stairs
Service on my chair lift was fine. I have not used any product.
keep good tabs on us
The lift is a lifesaver. Your installer was friendly and did a nice neat job.
Quick service and install
Starting with your low key, no pressure, consultative sales approach, and continuing through a smooth installation process, we got off to a great start. Through the years, our stairlift has been reliable and works very well. The one time we had a problem (our fault) was on a Sunday morning , and even though we were not on a service plan at the time (we are now!), you still promptly responded, and fixed the problem within an hour of our call. Your company fosters a reputation of really caring about the customer, and you back it up with superior performance and responsiveness. It’s all true, and we feel lucky to have found you!
Easily installed. Works noiselessly. Works very well and is easy to operate. We are very glad we bought it.
Friendly and efficient. And knowledgeable about the lift.
WE like it. Very helpful!
Installer very profrssional.
Equipment power features differentiate Stannah from other makers.
Arrow lift did a great job from start to finish. The project was well managed and the finished product is exceptional. The client is very happy!!
Very prompt service. The techs knew what they were doing and were very friendly and polite. they explained the running and possible issues with the lift we might encounter and told us who to call and what to do first.
Your Representative set the appointment. Your Team came to our home at the agreed upon time, They were in and out within a couple of hours and everything checked out as scheduled. The elevator helps us transport holiday decorations up and down (to storage) as well as the many 40+ lbs boxes I receive each and every month.
Arrow Lift has done a fabulous job of installation and service. We are Satisfied Customers.
Prompt and professional. Thank you.
The gentleman that came to our home was very professional and great at solving our problem.
Chair-lift configuration exceptionally accurate, and installation right on-the-money! Entire assembly package a state-of-the-art work: in strength, attractiveness, and smoothness of operation. As to service, your two (2) technicians--from time of unloading the entire unit, with its components, until their departure--performed the entire task in 90 minutes. As to their performance: quiet, efficient with one working from the bottom of the stairs, while the other was engaged at the top. Clean-up at close of the installation was extremely good. Courtesy throughout the 90 minute visit was impeccable!
Prompt, proficient and professional service with great technicians.
Everyone was very professional and helpful from the sales to the installation.
Very thorough instructions for operation.
It helps me get my husband up stairs and he is not worn out.
Friendly professional service.
Friendly staff.
Great customer service, in person and by email. Appreciated all of the efforts of Brett and timely installation
Every technician is always knowledgeable and thorough. Always a pleasure to have them in our home!
This product is very helpful, and has allowed me to live independently again. I don't use it daily, but it is there on the days that I have difficulty going up the stairs. When I have called for routine service, the repair people have been prompt, professional, and thorough.
They did a good job on the installation.
Great people. great products!
Good service on an essential product!
We have a long flight of stairs to get to the main living area of our home. We plan on staying here as long as possible. So we decided to get a lift now before actually needing one.
The salesman was very helpful in explaining our options and made suggestions that we had not thought of. We ordered the lift and set up an install date for the following week.
The installer did an excellent job and went through all the features and showed us how everything works.
I have used it quite a bit just because it is there. We now send our groceries up on the lift. I used to dread making multiple trips just to carry heavy bags in. I send them up, my wife sends the lift back down.
We plan on making a few other changes to our home to make it more age-friendly.

The gentleman at the display store was just great. We went to the showroom in Bloomington.