Customer Testimonials
response was very prompt and helpful
I'm happy with the installation and the installer who did a good job. Lift seems to work well.
The responsive service from sales to installation. The informative materials and personnel. The fact that this is a family owned business in Minnesota. The product safety and performance.
Great service and the chair performs exactly like they described.
runs very smooth nice people to deal with
I appreciate the reminder for our annual service check up. Technicians always right on time and provide great service.
Fast and friendly
It is a quality product and it works to my needs and liks
Salesman was easy to work with and no pressure ! The installation crew were real good to work with ! They were very fussy and explained what they were doing ! I always want to know how it all goes and works ! Thanks
Justin was the perfect technician. He was quiet and task-oriented; also, he finished the job when he said he would. So far, the Stannah is working great. I've got my fingers crossed that the equipment remains as worry-free in the months and years to come!
Betty B
Excellent product
The sales person and the installer (Bret and Justin) were pleasant, knowledgeable, efficient and explained things in detail.
We have had it for only one week and have had little chance to test it. Our elderly guests on Thanksgiving appreciated using it.
Ask us in a couple of months and we will respond again.
Listened to our needs. Evaluated stairs. Arranged prompt installation. Installer did neat install with careful cleanup and thorough training on safe use of lifts. AAA service.
Educational sales process
Very professional and helpful.
The one going up to the upper level is great! The lower one is on a stair that is too narrow, so we are having that one removed. Not anyone's fault - just won't work
Quick response to a call and instillation 1 week
The salesman answered my questions, discussed used equipment, and asked me when I would like him to check in. this was far better than a competitor, who called constantly after the visit.
Very professional and thorough techs, I learn something from the techs each time they come out, but they should make sure they speak with management and not the office staff would be my only complaint. When they speak with management we learn more about our equipment. When they speak with office staff we don't get the message.