Customer Testimonials
If my wife likes it and uses it all the time ( which she does) , we love it and can’t understand why we didn’t have one installed sooner than we did. It has made her life at home more independent. Thank you arrow .
Always on time for appointments always friendly and professional.
I love that you call me to schedule my annual “check-ups”. Technicians are always timely, respectful and thorough. My concerns are addressed and questions answered.
Three years ago, I had a custom lift made where they had to turn a corner midway down the stairs where there was a platform and then continue down the rest of the stairs. Arrow Lift did an exceptional job, were very professional and friendly. I purchased the warranty as well. They follow up with me and send a maintenance person for a yearly checkup. If a new battery is needed, that is included in that extended warranty. So far I haven’t needed one. I have had no problems whatsoever and it still looks brand new. But beware: They are a top notch company but are not cheap!
Easy to contact staff to set up an appointment. The technicians are polite and seem to know what they are doing.
serice people are great
Service was friendly and expeditious
It has helped me a lot
Lift is perfect; performs like a charm; maintenance service superb; all communications clear, concise, and timely!
Great lift. Service is timely and always helpful.
Service personal were great
Attention to all details.when checking over the lift.
Dependable product and reliable service.
Nice install.
The salesperson and the installer were knowledgeable and friendly. The lift works as advertised. My sister saw our basement for the first time.
My husband often says "It's the best investment I ever made." I use it to carry heavy objects up and down the stairs.
I’ve always had good service. The technician was kind enough to wear a mask while in my house.
Good quality product, prompt and efficient service…what else would we want?……A+!
Charlie the sales guy answered our many questions, with knowledge and patience. We then went to the showroom and rode up and down on a couple different models. Chris, the installation guy, was polite and thorough. We felt well-informed, and decided to go with a model with good reliability ratings and some extra bells and whistles, which we think are worth it. We've now had is several days, and so far, so good.
Services are good. The officers are able to advise clients on what equipment, brand and model would best fit their budget. Very friendly too.
always good to give advance notice when making a service call
The stairlift works beautifully. Installation went smoothly. I've used the maintenance warranty, and the work was done efficiently. Personnel are all knowledgeable and friendly.
Mostly works in a complicated installation.
Employees are very friendly and helpful. Product installed in a timely manner.
You have more than 1 choice of stair lifts and that comparison in one place is terrific.
Very professional and knowledgable Sales Representative and installation Technicians.
Prompt Service!
Quality and easy to use designed Lift!
We thank for a vital addition to our home!
Service technician quiet. Competent, curious . Lift is quiet , easy to use and attractive9
Very useful
Purchased it for our Church. It has worked well.
Product is durable and works well. Maintenance personnel are topnotch.