Customer Testimonials
Best thing we ever had put in our house.
Courteous, efficient service.
An in-home elevator is an absolute must for safety and quality of life for someone with a disability. The services people who come out to do routine maintenance are competent and friendly.
Easy to connect when necessary. X Ellen T service people.
works well
Technicians are professional and work efficiently.
We purchased an motor/chain elevator and the unit and control system is clean, comfortable, quite and orderly. As expected when purchasing a new product that is built/assembled on site, there were a few issues, but those were mainly handled with adjustments. We have had a sliding door controller and a UPS that needed replacement, but those were handled and covered with the new product service plan. Now that the elevator has part of the home for ~3 years, it 'just runs' and is everything that we expected. I expect the unit will continue to operate without issue for MANY years. When interfacing with the technicians, we have found them to be courteous and proficient at their job.
We know of another household that purchased an elevator from another company and their control system seems less robust as they have had numerous issues. The Arrow Lift elevator changed our lives and we rely on its use daily. It has proven to be the correct decision to go with Arrow Lift.
The service employees were polite, friendly, and well informed.
When you have a concern about something or you need help, they answer you right away and they come and do their checkups when scheduled.
Elevator has been extremely reliable. Maintenance staff have always been professionally, on time & knowledgeable.
The chair works well. Service is good.
Stair lift excellent buy, plus annual maintenance is always right on target, with fine professionals on the job!
Prompt & Efficient
We like our stairlifts very much. Company staff people are friendly and easy to deal with.
Last technician was thorough and efficient.
Professional courtesy, knowledge, and helpful attitude.
Amazing service and recommendations for our Chairlift
We have had our unit for a year and it's the best thing we have done so that we can stay in our home. Service was excellent with Tech Hunter S.
Both are reliable!
On time, efficient, and arrowlift calls me to schedule service.
Product is dependable, as is the service.
Good products, and a showroom with example stair lifts so one can understand the differences. Helpful sales, polite and competent service.
The young man who serviced our stair chair was very good at his job. It currently runs better than it has in years. He also explained his work well and was friendly and polite. Good service by a very good service person.
Arrow Lift is my goto contractor when we need a LULA lift on commercial construction projects. Great sales communication and coordination with the design team for accommodating the LULA lift into all construction documents (A,S,MEP/FP). Coordination with other trades always goes well.
Service is very good and scheduling is satisfied.
Techs are very helpful, willing and able to explain when we have questions.
We are very happy with our home elevator installation and service provided -
We had an issue with our stair platform, they came the next day and quickly solved the issue and made the lift quiet again.
Thank you thank you thank you!
Very good technicians for routine service. When our elevator failed totally we got prompt service. Thank you.
Very dependable.