Customer Testimonials
The service provider did not leave a name; however, he was very thorough in his service of my starlift, cleaned, oiled and checked all the parts. He was also very nice and I was comfortable having him in my home. He also taught me about cleaning and self maintenance as well. Thanks to Arrowlift for having such good employees.
The service rep was excellent.
So far they have kept out vator running. Reasonably priced.
peace of mind as we age
Good Company
Our Arrow Lift started out as a “just-in-case” stair climbing help and has evolved over time to serving both my husband (Parkinson’s) and myself (balance issues). It has allowed us to stay in our home. It is also extremely good looking and fits in perfectly with our MCM architecture.
Customer Care is excellent
The chairlift makes it possible for me to live with my niece on the second floor of her duplex. The lift itself is sturdy, easy to operate, folds up nicely against the wall when not in use, and has remotes to call the chair up or down if used by someone else. The annual service plan is reasonable and much appreciated. I have already recommended your company to others.
Your lift is reliable and maintenance-free, easy to use, quiet and comfortable.
Your young maintenance man, that checked my lift over last week as part of annual maintenance, was friendly, respectful, knew what he was doing. Yes, I am very satisfied with your product and your staff. Sincerely, Maggie Mau
The product and the staff both work reliably and well.
Good reliable service.
Nice people Knowledgeable techs.
Reliable schedulers.
Our elevator has been excellent in the main. Your service staff have been excellent and peronable.
Very dependable.
Best thing we ever had put in our house.
Courteous, efficient service.
An in-home elevator is an absolute must for safety and quality of life for someone with a disability. The services people who come out to do routine maintenance are competent and friendly.
Easy to connect when necessary. X Ellen T service people.
works well
Technicians are professional and work efficiently.
We purchased an motor/chain elevator and the unit and control system is clean, comfortable, quite and orderly. As expected when purchasing a new product that is built/assembled on site, there were a few issues, but those were mainly handled with adjustments. We have had a sliding door controller and a UPS that needed replacement, but those were handled and covered with the new product service plan. Now that the elevator has part of the home for ~3 years, it 'just runs' and is everything that we expected. I expect the unit will continue to operate without issue for MANY years. When interfacing with the technicians, we have found them to be courteous and proficient at their job.
We know of another household that purchased an elevator from another company and their control system seems less robust as they have had numerous issues. The Arrow Lift elevator changed our lives and we rely on its use daily. It has proven to be the correct decision to go with Arrow Lift.
The service employees were polite, friendly, and well informed.
When you have a concern about something or you need help, they answer you right away and they come and do their checkups when scheduled.
Elevator has been extremely reliable. Maintenance staff have always been professionally, on time & knowledgeable.
The chair works well. Service is good.
Stair lift excellent buy, plus annual maintenance is always right on target, with fine professionals on the job!
Prompt & Efficient
We like our stairlifts very much. Company staff people are friendly and easy to deal with.
Last technician was thorough and efficient.
On time and fixed the elevator that was stuck