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Customer Testimonials
Silicone grease worked perfectly on a bearing in my astronomical refractor !
the service was smooth and easy to organize. The staff were very helpful and I was confident that I would be informed of its completion in the time suggested...which I was
Good service. Clear explanations. Good bikes!
Excellent service
Fast and quality service, reasonable prices.
Good service!
Great service!
I got a lot of wonderful help and sales staff are funny!
Good communication advising of later pick up date due to staffing shortage. Reasonable cost. Location. Cleaning of bike was a nice touch.
Friendly staff with quick turnaround on repair.
Is it possible to purchase an individual key for the front and back wheels, so I can do my own puncture repairs? I bought the Trek at your store and it had been a demo, so I didn't get any keys and I only need the one, rather than a set
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Friendly, helpful, responsive, knowledgeable
Always helpful and pleasant service.
Always friendly knowledgeable staff!
You guys are great! Easy and speedy service. The only thing that I found a bit frustrating was trying to connect via the phone. Half the time the phone just rang through and I couldn't get a hold of someone. I know it's a small business though so understand that there might not be staff available to pick up. But still, that's the only thing that could improve I guess. Thanks!
Customer service is fantastic. Bikes are great quality also. Thanks
Service was done on time at a reasonable price. Knowledgeable service people, friendly and courteous.
Helpful staff
Always taking care of my needs for my bikes
Prompt service and quick turn around
Great service. Always have the parts or can get the parts
The staff are very helpful and my bike was ready for pickup on time. They did a great job on the tuneup .
Service was excellent
Great service & friendly knowledgeable staff!
Exceptional service and coordination with other two shops to ensure inventory was fully explored across multiple product lines. Honest advice, lots of trust and friendly service as always.
The products are high quality and the service is very good. Everyone is very helpful, accommodating and friendly.
Service was good - friendly and helpful
Friendly & knowledgeable staff
Bob & Fiona were amazing and I appreciated the summary email from James before picking up my bikes
The service is always friendly and polite. When something goes wrong they take responsibility and make sure the customer is completely satisfied.
The willingness to service all bicycle makes
Trek/Bontrager products are high quality and dependable. Very knowledgeable staff that are willing to help all levels of cyclists.
Every time I go in, the staff are helpful, and you usually have the components available.