Customer Testimonials

Advice on cycling that I respect. Excellent service. Have always had Trek bikes. I especially like to deal with Fiona.

U guys offer great service . All staff very customer focused . Love my Trek

Professional, friendly & reliable

You were amazing with quick, efficient and high quality service. It’s unusual to receive service like that these days, and with a smile too. Oh, and your prices are great, Thank you, we’ll be back.

Friendly staff and I was able to drop by with a repair request without needing an appointment

Responsive staff, good work done on my bike, good communication.

Friendly, highly professional service.

Staff are Friendly & knowledgeable about all the products. I have always received good service..I have recommended friends.

Great service

Convenient location and nice online presence with the ability to ship product to the closest store.

Great service and glad to see they're finally answering the phone at the Kerrisdale location - which is very, very important for folks driving in from a long ways away to check on inventory!

Great staff, very informative, answered any/all questions. Personable and very helpful. Experience was top notch.

The staff was great in a very quick turn around/tune up. Really appreciate the attention to detail and the explanations. Costs were inline with my expectations. Great experience!

Knowledgeable staff, great service!

The service is always prompt, good pricing. Very knowledgeable staff. Would not go anywhere else.

Friendly, fast service. Much appreciated!

Your service team fixed my Gazelle which had developed brake problems. You clearly described what was wrong, corrected it and fixed another unrelated problem of tire alignment. You did this quickly and for a reasonable price. Thanks very much.
Lorna

Close by and friendly, you usually have the product I need. First name removed

Awesome team!

Fast service, reasonable cost.

I've been shopping at West Point for many years and always been happy with the service. I've referred quite a few people to your shop.

Excellent service, professional, helpful and had what I was looking for in stock.

Great products, workmanship, pleasant staff. I’ve coming here for decades, always satisfied.

Great service and knowledge!
Thanks

Excellent

Always have good service at your store

Friendly staff, excellent range of bikes and accessories

High standard of repairs, done on time and within expected price quote

I’ve been coming to West Point Cycles for years. Their service is always good. Knowledgeable and friendly staff is willing to help.

Stuff is very knowledgeable and they provide a great service. They also sell best electric bikes townie!