- Phone: 604-224-3536
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Customer Testimonials
Helpful friendly staff. Good selection of products.
Fran was amazingly helpful and so patient! I also learned a lot. I will be back again soon!
Amazing service!
Big stock , always fast and courteous.
Thanks
Ordered a replacement part - a cassette. Great communication from the store, quick shipping, and the item was exactly as expected. Thanks West Point Cycles team!
Expert advice, no up-selling, very knowledgeable people. And the customers are nice too!
Prompt and respectful.
Friendly and knowledgeable
Hand grips purchased were missing a part. On returning to the store this was rectified and the parts have now been fitted
Professional, efficient, friendly, knowledgeable
Knowledgeable, patient
staff.
High end, friendly and helpful staff!
That was a really good tune-up. And thanks to First name removed for getting the brakes replaced on warranty
A friend from work got a bike from you last year and her husband had researched a bit before choosing your place.
She has raved to me about how much she loves her electra bike and the great service they got.
She has also received so many compliments on her bike.
So I decided to order one. I did not look anywhere else. I ordered a bike just last week and it should be here in a few days.
I received 2 calls from your team, letting me know the status of my order.
Another girl at work is looking for a bike and I have recommended you.
I'm sure I will love my bike and confident that if I have any questions, your staff will be helpful.
So refreshing in an age of mostly poor customer service. Thank you
Good service. Found rapidly a piece to replace ,
Attentive service
It was easy to follow the process to order what I wanted and they arrived quickly, complete with a chocolate candy!
Thanks
Dave T
Prompt, professional and totally technically competent
you have to bike items I need and you are located close by
Nice range of bike products and excellent service program
Staff are great
The service, communication and welcoming in-store experience are all exceptional.
Great people and service!
Tim and Sarah. And Trek bicycles.
Good product, good price and fast service!!!
Love my new cycling shorts.
Excellent and quick service. My shorts arrived in 3 days.
exceptional service and knowledge thank you
Jerri
Knowlegable, helpful and very upbeat
I have had nothing but great experiences @ West Point. They always have the products available when I go in to the store. Even the TRICKY PARTS !
A special Thanks to Bill for helping me just recently, as he found that TRICKY PART and helped me sort out the rest of the issues.
I needed special parts on short notice and he came through finding the item i needed.
All of the Team at the Store have a wealth of Knowledge, and It's always a pleasure dropping in.
But
It's always hard to leave the "Candy Store" without something extra.
Thanks again, Kenny
Good options and excellent customer service