Customer Testimonials

Fast shipping and personal note on my purchase was very appreciated.

Alex at 10th was excellent with a kinda shy 11 year old and really steered us in the right direction.
Thanks Alex
Also the Elphinstone connection was nice.
Bernice

great service

Attentive professional courteous staff!

Quick

Friendly helpful staff were able to take my bike right away.

They know what they're talking about and provide quick and honest service for any request.

Your pricing was better than anyone else, plus the helpfulness of your staff and the packaging and shipping was excellent.
I am very pleased with my purchase of the towny 8eq.

Prompt, informed and excellent service

very knowledgeable

Helpful staff

Helpful and friendly.

Excellent customer service.

You always carry the best products from bikes to purple extreme lubricant!! But it is your service that you excel at all the number of times that I’ve come by. You helped me out with my Duotrap device in no time at all. I only bring my trek madone with its shimano ultegra gruppo to you for its annual service and I come away with what feels like a new bike!! Is there any wonder why I still come from Brentwood after leaving vancouver to see you…….none at all. Thank you for staying the course and continuing to be awesome at what you do!!

I ordered a Shimano RS500 rear wheel compatible with my older road bike (tubes, 10s). Within 48h, it was on my doorsteps. I had quick turn arounds concerning specific questions about back conversion! Highly recommendable. wmr

West Point Cycles has always been helpful, enthusiastic and supportive in all my years, and my family's years of riding.

Very friendly and helpful staff!

I was very happy with the servicing for my Trek Electric Bike.

Good choice and variety. Pleasant helpful staff.

All the staff are just so good looking =)

Great service. Thanks!

dependable

Friendly knowledgeable staff

Gord and the front desk staff were thorough and fantastic.

On time. Fair pricing for service. Knowledgable.

Only sell high quality products at reasonable pricing. Knowledgeable staff that want to understand your biking level and will match this need with product specifications so you have value for your purchase.

The service as always was excellent

I appreciated the prompt and friendly service with my telephone inquiry and subsequent online order. The product was discounted because it was out of box (who doesn’t love a discount?) and arrived the day after I ordered.

Very nice staff! My visits are always efficient and productive. Great selection, etc.

I really like the quick response and the fast shipping through the no-regular courier companies. Well done!