- Phone: 604-224-3536
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Customer Testimonials
Friendly helpful staff
Knowledgeable. Friendly. Customer-serviced focus.
Kevin was more than helpful describing the issues and concerns with my bike. It is now running great! Look forward to the next service.
Good price, free delivery, fast delivery. What more could you ask for?
Friendly, knowledgable staff.
Staff were knowledgeable patient and extremely helpful. Top notch experience!
Great product choices and a super client service that easily find solutions. Impressed!
Everything. Very attentive. Thank you!
Good service, knowledgeable staff
Friendly and knowledgeable
I've always liked the neighborhood bike shop atmosphere and friendly service. That is a rare quality nowadays.
Great products, prompt delivery and good pricing. Thank you
The staff is both knowledgable and friendly. Clearly a room full of people who love bikes and cycling.
Great service for a small but persistent problem!
Brown -Okotoks
Amazing service. Prompt delivery 🚚. We will definitely be back for more!
I have bought several brompton products so far without any problems.
Excellent service and fair prices
We've always had terrific and friendly service at Westpoint, and I always learn something new. They don't try to upsell and all seem genuinely passionate about enjoying cycling.
Staff are friendly and helpful. I felt confident that my bike’s tune-up was thorough and completed well.
Reliable service. Reasonable time
Fantastic as always, sorting one of our 10 Trek bikes.
Alex Lee
Bon prix, grand choix d’articles et service rapide. Merci!
Bike mechanic (Dave) was super helpful and answered questions. He took the time to look at my tyre and fix it on the spot. Thanks!!
Quick and trouble free service and shipping. Great experience.
Nice shop good prices real people…nice experience.
Great prices, selection, and communication :)
Service is generally very good.
But I was surprised at the situation when I went into the West 10th store on the Tuesday morning. Although there were a lot of staff working, there was a long wait (20 minutes?) to speak to anyone. The first two staff members were not able to help with a relatively simple question (making sure I bought the right disc brake pads for an ultegra road bike). Afterwards I realized that because the store was closed on a Monday, this was the backlog of people wanting service etc.
To add to the frustration, one woman came in and jumped in front of 3 of us waiting by going up to a staff member and asking for immediate attention.
Knowledgeable sales people
Never feel rushed
Friendly service
Great deals on bicycle parts and accessories. Wish we had something like this in my province.