- Phone: 604-224-3536
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Customer Testimonials
Selection of accessory products and excellent customer service from Chris and Loren at the West 10th store.
easy to deal with, fast and friendly service, the thank you and happy riding note on my invoice is a nice personal touch, along with the chocolate!
Great staff! Very quick turn-around for repairs and maintenance!!
Personal and expertise service
Dave is great
Prompt friendly knowledge service
Great staff....very helpful!
West Point has always been the best on the Westside, great staff, excellent products and service.
Quality response over phone
Good service
After twenty years of frequenting West Point Cycles, the service has always been first-rate. Good advice -- never up-selling, always offering options, frequently detecting necessary repairs or finding simple solutions to what I thought was a major problem. Excellent attention ot detail. Lots of options to choose from, but when I have tried an alternative, I've been burned in comparison to what WPC offers (so I have not looked elsewhere very often). The frustrating part is that they are so good you need to book them well in advance given the high demand for their quality service.
The service team gave me an honest upfront assessment of what I'd need to get done to my bike to get it into top shape and they delivered. Very happy with the quality of work!
Super happy that you’re 100% Canadian ownership.
WPC had in stock the chainrings i need for my bike and that Shimano does not produce anymore and being at the other end of the country, the sale and shipment went smoothly. Even got a call from Jess because it took a few days before shipment, time to gather all the parts from their stores.
Why are people with pet fish happier than people without?
It's the endorphins.
Great Service and good price
Itemised quotes and quality service!
friendly , knowledgable and helpful staff, very convenient locations.
Both our ebikes are being serviced. The technician pre-checked them before we left them. Also, the very knowledgeable sales lady explained the safety and fit attributes of recommended helmets to ensure we make the safest choice for our type of cycling.
Loree,Vancouver
Super helpful and knowledgeable team that often acts on the spot
Always great service! And knowledgeable 🙌
Dave and his entire team are always so friendly, helpful, knowledgeable and try to turn around service work quickly. Thanks everyone! First name removed
Fast service, thoughtful and knowledgeable staff, friendly and engaged, feels like the staff take the time to help customers. I always feel like I get robust and helpful service.
Nothing but good things to say! Came in with very little knowledge about clips and riding shoes but left feeling confident and well informed. I was set up for success! Had my first ride to, clipped in and didn’t fall one! Seamless ride thanks to Tim!
they included a note and some chocolate, not necessary but very welcome!
always great service!
The only local shop that had what I needed in stock - thanks!
Folks working at shop are friendly and knowledgeable.
Got work done when they said they would.
Di not do work that wasn’t needed I.e. had said they would replace brake pads but then didn’t because wasn’t needed at this point.
The staff there were very helpful considering how busy they were at the time I went and visited
My bike’s riding beautifully after it’s service.
Great service