- Phone: 6137673076
Customer Testimonials
The amazing staff
Leanne took a personal interest in my situation and asked questions about the type of riding I would do etc and made the suggestion for the type of bike I would like. It was not in store at the time but because of the personal connection I made with her via emails, I waited to hear from her when the bike was available. I did not look for other options. She nailed it. My Verve is perfect for me. She spent time during my test ride adjusting the seat, teaching me the gears. The whole experience went off without a hitch. I love my Verve, and would highly recommend your business.
The friendliest and most helpful people who’s prices are more than likely the most reasonable in town.
The Bontrager (Trek) products are first class. The service has always been excellent. My wife and I are super pleased and would certainly recommend them to all cyclists.
Always friendly, professional service. My go-to bike shop for service and sales!
The staff are absolutely amazing and accommodating!! Despite not knowing I needed an appointment during Covid, a staff member was able to assist me with shoes, and get what I came to the store specifically for. There concern for customer safety was at the top of their list. Worth the drive downtown for your bike needs!
Service was professional, knowledgeable & friendly
Good service
Great service. Friendly staff.
The staff at Trek were extremely knowledgeable and friendly during my visit!
Fast service
Our family loves visiting Trek and the team always offer great service to help keep us on the trails :)
Cheerful, knowledgeable employees. Made sure I knew what to do before leaving the store.
Very individualized service and friendly helpful people.
We bought our first Trek bikes 12 years ago and they are still going strong....just purchased 2 more as a wedding gift....excellent quality and fantastic customer service from the team at the Kingston, Ontario Trek Store!
Professional, courteous, knowledgeable in every way
Service was great! Sales person very knowledgeable and friendly. I felt like I was in good hands! Trek bikes are supposed to be excellent - looking forward to a great ride!
Staff very friendly and helpful in selecting the right bike and accessories
Helpful service with good humour; insights into equipment; quality products; pleasant staff
Everyone was extremely friendly and provided help every step of the way.
Best service ever:)))
Your team always gets the job done quickly and exceed my expectations!
Super helpful and friendly staff
Efficient and fast
We like the selection of items that are offered at this location.
The staff are very friendly as well !!!
Excellent service repairing my rim.
Quick and efficient service and good knowledge of products + advice for at home installation!
Very knowledgeable. Personal service. Time commitments honoured. Thank you
Fantastic customer service! Their technicians really know their stuff. They are very helpful when it came to sizing and fitting the bike to my liking. I would absolutely %100 recommend them!
Super helpful.