- Phone: 6137673076
Customer Testimonials
As usual great service they care.
Very helpful
The Qualityvis the best!
Excellent service, product awareness and bike community/ safety promotion.
Extremely friendly and informative service. I am super impressed with my new Ebike. Did my first ride today....32 km....and could have easily gone another 20. So easy on my knees.
The staff and service
friendly, helpful, clear about what you can and cannot do!
Appreciated the guidance and information exchange with Leanne in regards to an electric assist gravel Trek and service I received on my now outfitted road/gravel stand-in...see if I'm able (injuries) to bicycle enough to warrant a future purchase.
Cheers,
Trev
I love the bicycle and service was excellent.
Knowledge and friendly staff
chose trek initially because of convenient location...a neighbourhood bike shop...now im a fan because of service and personality... a real person answers the phone and if they are busy call back in no time... got an estimate when i brought my bike in and it was spot on...my grandkids bought bikes here because of a trade-up service ...friendly and knowledgeable
Very good service.
All stock was as expected.
Made sure my bike
Was right for me and had a trial ride.
Explained in detail about bike and
Had accessories such as helmet, lights.
Most of all my bike is a beauty and just what I wanted
Great service. Friendly and helpful staff. Quality workmanship. Overall, a great bike shop!!!
Quality and excellent service.
Availability and reliability
Well....service was punctual for my appt. and demonstration complete. I’ve only had my new bike out twice but I did have to get some adjustments like a different seat, handle bars raised, etc. but that was to be expected and I did not need it done in store. Fun so far.J.
The staff, especially Leanne, were incredibly helpful, answered all my questions, and were really prompt in responding back to my email enquiries. They explained features of my new bike and how to ride it safely. I could not recommend this store more.
Nice selection of products and supplies - friendly and prompt customer service
Friendly staff and efficient services. Trek bike is only one day old and already love the ride. Still just learning and being very careful.
They took the time to ask what my needs were.
Great service
Friendly and knowledgeable staff
Excellent quality
Dog friendly
Personal service - spend time to understand needs
Great service
Friendly and knowledgeable staff
Excellent quality
Super friendly. Very helpful and went the extra mile to get my old bike road ready
Efficient and fast
Nice tidy store. Staff people I spoke to were friendly and understood immediately what I was looking for.
Good service, timely, fair price.
Staff is knowledgeable, helpful and focused on providing customers with a positive experience, both in the store and later on their bikes. Their Covid protocol works very well and I felt safe and comfortable when shopping.
extremely friendly and helpful service.
Very knowledgeable on all of the products. They take their time with you and no rushing through things. Answering all your questions and really try to fit you with the right bike for you.
Exceptional, prompt and courteous customer service