- Phone: 6137673076
Customer Testimonials
Service was speedy as was drop-off & pick-up! Always a great experience. Knowledgeable staff.
After visiting a west end bike shop in Kingston and receiving poor service and rude staff member I decided to try Trek Kingston. What a difference! Great service and knowledgeable and friendly staff. Would highly recommend Trek.
Super helpful ! All staff members that I spoke to were knowledgeable and helped me get back on the road
I felt like the staff went out of their way to help and they were very kind and positive in their interactions with me.
The staff was incredibly free endless and helpful!
Friendly service.
Prompt intake to tune my bike, with a call to me when it was ready. Cheerful, polite staff.
Excellent service: I think I’m riding twice as fast now (or at least it feels like it). Thanks you.
Very personable and knowledgeable staff. Lovely store.
The store was extremely well-organized with a very appealing layout. The trial process on the trainer on the platform as well as bike fitting was an exceptionally valuable service.
I have never received such excellent care from a bicycle shop before and would definitely recommend Trek to friends!
It's always a pleasure dealing with Trek Kingston. Their knowledgable staff ensure they take the time to understand what the customer is looking for and recommend products best suited. Always willing to spend the time to make sure questions are answered. Overall a very pleasant experience. Thanks Trek Kingston!
Great service. Knowledgeable and friendly. Always enjoy coming to the store.
Trustworthy, knowledgeable and reasonably priced.
Great service! My bike was in good hands. Friendly and knowledgeable staff.
I haven’t had enough time to enjoy my new bike yet. Staffs were very friendly and responsive.
Leanne and Beth were helpful to my request from day 1.
Everything.
Staff very helpful. Covid restrictions well observed.
Great staff who who have great passion!
customer service is always top notch. Service on any of my bikes is dependable, good workmanship, timeliness. Overall a very friendly, competent bike shop. I always recommend to anyone.
Great, personal service and very helpful and knowledgeable staff.
Friendly staff
Quality service
Friendly and expertise service. Very careful during COVID-19.
Excellent customer service
You guys are awesome! You are very professional and attentive to you customers. You always set realistic expectations as far as how long service on your bike will take and you get it done when you say you will have it done. You have a very loyal customer here!
The most amazing part is the people!!!!
Kind, prompt, wonderful work.
An amazing place for all things bicycle in Kingston - super responsive to requests, great pricing and very friendly!
Exceptional customer service...you bent over backwards to get my bike back to me on the same day after a tune up when you knew I had a ride to go on with my family the next day. Can't say thank you enough.
You guys fixed my bike. I'm happy
Excellent and friendly service .... an one stop shop for my biking needs. Thank-you!
Friendly , helpful, timely and very reasonably priced .