Customer Testimonials

Great service from online purchasing to curbside pickup!

Very personable service.

I had a knowledgeable and fun conversation with an employee in the morning, and when I called back to say I was on my way to buy the bike, the second employee had it all ready for me and was again very knowledgeable, and we had a laugh at the awkwardness of having to had over the money outside and then have the bike brought out to me.

Very friendly and helpful staff. I haven't really ridden the bike as it is winter so I cant speak about the product but it does seem like high quality

Ashan was very knowledgable and excellent at helping me get the product delivered quick. Thanks

As always great people, service, and products.

Staff are very knowledgeable and friendly. I am thrilled with the bike purchase I made.

Good quality products, great service, friendly staff.

Responsive and accommodating, which makes things easy to purchase

Great service send the best staff

Great service, great people!

I have enjoyed my Trek road bike now for about ten years. It had required very little by way of service. I did bring it in this past summer for a tune amidst the COVID restrictions and was really impressed by how well the appointment system worked and also with the bike after the service.

Everything! I just appreciate all of the Trek team and how they ensure I have what I need. I always feel like the most valuable client.

Follow up, is performed.

Relaxed and casual, approach to customers.

attentive to customer names and recall to details

Carol and First name removed
canoeforchange

Re Clothing. Person very helpful, knowledgeable on product I purchased.

Knowledgeable and helpful. Reasonably priced.

Great staff- helpful and friendly

Employees. Are the best

Thank-you so much!!! I am now ready for bike training inside. Very happy!

Merry Christmas... and all the best for a happy and healthy new year.

Attentive (and patient!) sales help!

Excellent quality
Excellent service

Your customer service and knowledge and attention to detail and accommodating us during these trying times were all exceptional. We were so very pleased that we chose you as the place to buy our bikes. All staff were excellent and we just felt that we were so well looked after that we can't speak too highly about Trek Kingston. If anyone asks or if we are discussing bike purchases/service we will be more than happy to recommend you. Thank you for an exceptional buying experience.

Excellent service

I always get engaged, informed, friendly service when I come into your store, and have for years. Decades.

Great service. Nice storefront

The staff at Trek Kingston are so friendly, attentive and always go the extra mile!

Very professional and attentive to detail, my bike looked brand new when I picked it up, we will see how there after care is as I still have a kickstand on order.

Attention to detail - accurate info about products - smiling faces - No issue returns

quality products and great service.

The bikes themselves are very nice, and the Kingston Trek team are very knowledgeable and friendly. Thank you!