Trek Bicycle Kingston
710 Front Road
Kingston
ON K7M 4L5
Canada
  • Phone: 6137673076

Customer Testimonials

Report a concern   May 15, 2021 — Rated 10 out of 10 by M.F. Trek Bicycle Kingston
What do you like about our products and services?

Always friendly and helpful! Thanks guys
Report a concern   May 13, 2021 — Rated 10 out of 10 by R.M. Trek Bicycle Kingston
What do you like about our products and services?

The best service!
Report a concern   May 10, 2021 — Rated 10 out of 10 by L.R. Trek Bicycle Kingston
What do you like about our products and services?

Staff are very friendly and helpful. I always get fantastic service.
Report a concern   May 10, 2021 — Rated 10 out of 10 by J.D. Trek Bicycle Kingston
What do you like about our products and services?

Super service! Merci!
My daughter loves her new bike!

Report a concern   May 10, 2021 — Rated 10 out of 10 by K.L. Trek Bicycle Kingston
What do you like about our products and services?

Great customer service

Report a concern   May 10, 2021 — Rated 10 out of 10 by S.B. Trek Bicycle Kingston
What do you like about our products and services?

I love my bike! And the service I receive at Trek keeps my bike in top riding condition. The technicians always tell me what has been done and supply me with a diagnostic report when I pay my bill.
Report a concern   May 10, 2021 — Rated 9 out of 10 by S.T. Trek Bicycle Kingston
What do you like about our products and services?

Very efficient service!
Report a concern   May 10, 2021 — Rated 10 out of 10 by M.G. Trek Bicycle Kingston
What do you like about our products and services?

The Marlin 5 is everything I need for a quality, starter mountain bike. The customer service is great - Ashton was genuine and knowledgeable when introducing me to the bike during the test run; he was dedicated to ensuring the bike was an appropriate fit for me and provided me with general information on the bike specs. Thank you!

Report a concern   May 10, 2021 — Rated 10 out of 10 by B.F. Trek Bicycle Kingston
What do you like about our products and services?

Had my bike in for a tuneup; great, professional and friendly service! Looking forward to roughing up my bike so I can bring it back for another tuneup next spring!

Report a concern   May 10, 2021 — Rated 10 out of 10 by M.P. Trek Bicycle Kingston
What do you like about our products and services?

We found the whole team at Trek Kingston to be so accommodating and patient with our unique situation (buying from overseas). Upon final pick up many many months later ( due to our schedule and COVID restrictions) we found the shop to take customer service to a whole new level of great!

Well worth the drive from Ottawa!

Report a concern   May 10, 2021 — Rated 10 out of 10 by M.B. Trek Bicycle Kingston
What do you like about our products and services?

Great service and the Trek Kingston team helped me find my perfect bike!
Report a concern   May 10, 2021 — Rated 10 out of 10 by W.T. Trek Bicycle Kingston
What do you like about our products and services?

Amazing friendly customer service!

Report a concern   May 10, 2021 — Rated 10 out of 10 by C.S. Trek Bicycle Kingston
What do you like about our products and services?

Quality
Knowledgeable
Courteous

Report a concern   May 10, 2021 — Rated 10 out of 10 by M.R. Trek Bicycle Kingston
What do you like about our products and services?

Friendly, responsive, knowledgeable staff, and high quality products.

My only concern is the difficult parking. Other than that, a great experience.
Report a concern   May 10, 2021 — Rated 10 out of 10 by J.D. Trek Bicycle Kingston
What do you like about our products and services?

The people!
Report a concern   May 10, 2021 — Rated 10 out of 10 by D.D. Trek Bicycle Kingston
What do you like about our products and services?

Great service!
Report a concern   May 10, 2021 — Rated 10 out of 10 by T.L. Trek Bicycle Kingston
What do you like about our products and services?

High End Products at a reasonable price point!! High End Service! Best bike shop I've ever been to! Great people, great service - Under Promise and Over Deliver!!
Report a concern   May 10, 2021 — Rated 10 out of 10 by C.D. Trek Bicycle Kingston
What do you like about our products and services?

Everyone was so helpful and knowledgeable, I would definitely recommend the shop to anyone!

Report a concern   May 8, 2021 — Rated 10 out of 10 by D.F. Trek Bicycle Kingston
What do you like about our products and services?

I phoned for curbside pickup Thurs & it was ready to pop into trunk upon arrival! Thx
Name removed

Report a concern   May 8, 2021 — Rated 10 out of 10 by A.D. Trek Bicycle Kingston
What do you like about our products and services?

I really liked your customer service! Everyone was very kind and helpful which was nice as I was a bit stressed about the big repair needed on my bike.

Report a concern   May 8, 2021 — Rated 10 out of 10 by N.P. Trek Bicycle Kingston
What do you like about our products and services?

Fast and friendly service. And a great job servicing the bike, staying well within the estimated cost.
Report a concern   May 8, 2021 — Rated 10 out of 10 by S.M. Trek Bicycle Kingston
What do you like about our products and services?

Amazing Service! We couldn’t be happier with the bike.
Report a concern   May 6, 2021 — Rated 10 out of 10 by W.W. Trek Bicycle Kingston
What do you like about our products and services?

Very professional staff and incredibly helpful service. These guys really know their stuff, and are willing to spend time with those of us who do not.....
My experience has been limited, and with minimal cost, but when purchasing my next ride, I will look to them first.
Cheers
Name removed
Report a concern   May 6, 2021 — Rated 10 out of 10 by W.B. Trek Bicycle Kingston
What do you like about our products and services?

Service was great
Had what I needed
Pickup was easy
Report a concern   May 6, 2021 — Rated 10 out of 10 by M.R. Trek Bicycle Kingston
What do you like about our products and services?

Knowledgeable staff. They were helpful with upgrading/tuning my mtb while sticking to my price request. Nice work.

Report a concern   May 6, 2021 — Rated 10 out of 10 by J.R. Trek Bicycle Kingston
What do you like about our products and services?

Customer service was exceptional

Report a concern   May 4, 2021 — Rated 10 out of 10 by S.R. Trek Bicycle Kingston
What do you like about our products and services?

Service staff was friendly and patient. I didn’t feel rushed and he answered all my questions and even threw in some tips.

Report a concern   May 3, 2021 — Rated 10 out of 10 by J.W. Trek Bicycle Kingston
What do you like about our products and services?

Friendly staff; well-organized; good products.
Report a concern   May 2, 2021 — Rated 10 out of 10 by J.B. Trek Bicycle Kingston
What do you like about our products and services?

Great service. Repairs were perfect. Booking system was easy. No problems with drop off and pickup. Staff was friendly and knowledgeable. Quick turnaround. COVID protocols being followed.
Report a concern   May 2, 2021 — Rated 10 out of 10 by E.U. Trek Bicycle Kingston
What do you like about our products and services?

Great service. Friendly staff.


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