- Phone: 6137673076
Customer Testimonials
Very helpful service. Good quality products
Top quality products and services.
Excellent customer service and quality products
Attention to personal needs and honesty with client
The product wasn’t for me, but the service was amazing. Very helpful and offered more information I needed to know without being asked. Very friendly and customer service was a 10
Impeccable service. Knowledgeable and courteous staff.
Great service!
TREK stands by its products and the service department is exceptional.
Very friendly and transparent
I felt that the person helping me (?owner)really listened to me and what was important to me in a bike. He didn’t try to upsell me to a more expensive bike.
Friendly helpful staff.
Absolutely fantastic customer service. Having just moved to Kingston I was looking for a new bike store to work with... and I do not need to look any further!
I thought I just needed a derailleur tune up but turns out my hanger was off. There was no added charge and it was done extremely quickly.. thank you so much.
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Great bicycles and very friendly service
Quick turn around. Reasonable cost. Friendly. Patient.
Staff at Trek, Kingston are outstanding. Very knowledgeable and attentive to my needs.
They go that extra mile and are always friendly and accommodating.
Their work environment seems to be great as they all seem to really like each other.
I’ve been with Trek for several years now and I will continue to do business with them. The product is good but it really is the people who work there.
Thankyou
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Love the product and excellent service.
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great, friendly, knowledgeable service.
prices a bit high but worth it.
The service was great. I also LOVE your unconditional guarantee.
Outstanding personal service. They made this pretty large purchase a fun event. Never felt rushed or pressured.
They are great. Good gear. Fair prices. I’m a happy dude.
The staff were incredibly knowledgeable and fun to work with.
The quality.
very good bikes.the staff are pros...
Friendly and knowledgable staff (and the ten percent discount for Kingston Triathlon Club Members).
Good service, nice location and store, and helpful staff.
Great service and knowledgeable friendly staff. Through summer it would be helpful to be open Sundays . Everyone needs time off to ride . My store of choice now .
The service at the Trek Kingston location was excellent - from start to finish. First class and very impressive
Oh gosh, everyone was so friendly and helpful! I had a bunch of unrelated questions and multiple people, experts in each one, easily and chattily answered my questions and solved my bike problems. I bought my bike at the Trek store 2 years ago and have been a customer for decades, and always get great service.
All the staff is friendly and helpful. Very quick and excellent service. Mu husband loves his Trek bike. We have already recommended Trek Kingston to friends🙂
good service