- Phone: 6137673076
Customer Testimonials
That was white glove service for sure.
Customer service. Just really great when you pick up your new bike
Efficient and friendly
Extremely friendly and knowledgeable! Are very good at getting back on you with any questions you have. As far as product goes it's top notch! New bike is a rocket! Love, love, love it!!!
This was the first time I bought something at your store. Quick, knowledgeable and reasonably priced. I will definitely recommend you and return if I need anything again.
Friendly and efficient service
Very knowledgeable and helpful staff, personal attention to each customer's needs, excellent products and services, and reasonably priced.
Appreciated the strategic questions and extra time spent by Ashan with me on the phone to help select the best bicycle size for my needs that went way beyond the height and inseam measurement indicators on the verve website.
Appreciate the time Greg spent discussing the pros and cons of an inexpensive bike computer, versus using a cell phone caddy with a cycling app and especially appreciate that he managed to mount the Cellphone caddy on my Norco Malahat like which JJ cycle had said was not possible not possible
Excellent customer service.
Great products and phenomenal service
Everything about this shop is top notch. I've been impressed by the service in this shop more than any other I can think of in my entire life. Kingston Home Depot is a close second. This is well deserved high praise.
Friendly and incredibly helpful staff.
Fast and friendly
Customer service.
very friendly staff
quick service
willing to help
very knowledgeable about products
In all my dealings the staff have always been friendly, professional and knowledgeable, providing sound advice and answers to all my questions.
Friendly staff, great service and fast turn around for repairs
They pleasant and knowledgeable staff. The fact that they go the extra mile to help you but not in an upsell kind of a way in a really genuine caring way.
Great service and very easy. Bike looks amazing after the tune up
I've had a Trek bike for many years & was thrilled to have a shop here in Kingston. New tubes & tires! Just what I needed for the upcoming Cycle Challenge! Thanks Sue for your help & advice!!
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Great service over the phone and arrangements for same day pick up. Everything I needed was in stock, Great experience.
The staff is always friendly and helpful. I highly recommend the Trek Store in Kingston.
Your people, products and services are top notch.
Friendly, enthusiastic staff
Great and easy curbside pick-up. reasonable delivery time
Prompt, easy, helpful, knowledgeable, and friendly.
Knowledgeable and friendly staff
Web site easy to use. Staff friendly and helpful. Great in person service. Staff came out with bicycle for my 3yr old son and adjusted the seat right there for him!
You have exceeded my expectations. Thank you so much!
Great products rivalled only by the terrific staff.