based on 1843 ratings.
What our customers think of us!
The following comments were submitted by our customers when asked to provide feedback on our service. In the interest of transparency, we present these comments as provided except that personally identifiable information has been hidden unless the reviewer has requested their full name be included with the review. No unfavorable comments have been removed.
Giant bicycles and equipment has been recognized as having the best value in the industry.
You all were so kind the three times I called answering all of my questions with ordering bikes online, then recommending ways to personalized the bikes for my two boys. When we got there after our 100 mile trip to pick up the bikes, you all were amazing. You made sure that each of them felt comfortable with their bikes and added kickstand in no time! The boys were out on their bikes all evening when we got home! The ice cream recommendation was also the best!!! I would drive the 100 miles again to get such great customer service!!!
Good customer service
Reasonable repair prices
The staff at Mole Hill Bikes are always knowledgeable and helpful. Highly recommend.
Very knowledgeable and friendly service.
So friendly and helpful. I would go back any time I needed anything!
Your staff is very friendly and helpful. I've been buying bike accessories and getting service here for probably almost 30 years. I finally got a chance to buy a brand new bike from you; the first one in over 20 years.
Quality bikes and friendly service
They have great customer service and do a great job of finding exactly what you need.
All of the Mole Hill employees are dedicated to providing quality service to their customers. Mole Hill Bikes epitomizes true Customer Service. I willingly drive over 3 hours each way to obtain service from the best bike shop that I have ever used.
Good customer service!
This is an example of what every bike shop should be like. Great service, inventory and very knowledgeable and informative. I highly recommend them!
Great owners and customer service! You all are very knowledgeable on all the bikes and products you carry. I’m so happy that I purchased my Liv Rove 2 DD from Mole Hills Bikes, meeting all of you, and look forward to seeing you all again for all my bike needs and a new bike rack for our suv. Thank you for all your help!
Great customer service!
Everything. Class outfit all the way. Jordan was phenomenal in helping us select two bikes and getting us the proper equipment. A+
Amazing people! Personable! Educate you on what’s possible without putting sales pressure on you. You can tell they genuinely want to help!
We love this bike shop. Their bike knowledge is unparalleled. They are always willing to help and discuss any problems that I have had with my bike.
Quality products and knowledgeable, efficient and personable staff.
Knowledgeable staff, quality bikes
Jordan and his family are quality people that are very knowledgeable about the bikes they sell. I would recommend everyone to Mole Hill Bikes!
Thanks!!
Honest and helpful. You sell great bikes too.
The service was excellent in every way. They were able to prepare my bike in time to match my travel schedule. The bike was set up perfectly when I arrived. All questions were answered completely and patiently.
The buying experience was very pleasant and enjoyable.
Great service and friendly staff!
prompt, professional, friendly.
first-year free checkups is good
exceptional customer service
great selection
very knowledgeable staff
locally owned
The reasonable prices and the great customer service.
The service you provided us was top drawer. Thank you for seeing to all the issues we had to deal with in buying a new bike with timeliness and care.
Staff was very helpful and considerate , very knowledgeable!
Good quality and excellent service