based on 1843 ratings.
What our customers think of us!
The following comments were submitted by our customers when asked to provide feedback on our service. In the interest of transparency, we present these comments as provided except that personally identifiable information has been hidden unless the reviewer has requested their full name be included with the review. No unfavorable comments have been removed.
Excellent service and sales help
Prompt knowledgeable service.
Very nice employees and very informative! I will definitely be going there again.
Friendly honest quality serviceFriendly honest quality service
Very friendly
Alfred. He's a hard worker and explained what he did with my bike.
Very prompt. Very knowledgeable service.
Always friendly and helpful.
They are the most knowledgeable and helpful in making a decision for my E-bike. They always stand behind anything that is sold in their store.
Friendly local service.
I’ve been shopping at Mole Hill Bikes since I was a kid. Bought multiple new bikes from them through the years and countless parts etc. Gerald, Jordan and Alfred are super friendly, knowledgeable and personable. And the best part is it’s a local family run business.
Till next time,
Lowell
Great service! Fridndly and informative!
listened, know product, can fix what they sell
Staff is knowledgeable and helpful. I have been going her for 20 years for all of my biking needs.
Always willing to help
The friendly atmosphere as we walked in the store made me feel very comfortable and confident I was in the right bike shop. I look forward to building our relationship.
I love your bikes and the service is good!!! I buy all my bikes from Mole Hill. I always take my bikes there as well to be serviced. Only thing I could recommend is that kick stands be added, when people purchase a bike.
Jordan has a lot of expertise in e-bikes and was very patient and helpful in assisting us in choosing a bike. We appreciated the opportunity to do some extensive riding in testing different bikes.
We purchased two e-bikes from Mole Hill Bikes and could not be happier with our experience. They have provided us with stellar customer service. We recommend them for all your biking needs.
The products and the customer care are excellent. I always appreciate their recommendations and their attitude!
Service was great made you feel right at home very knowledgeable about the equipment they sell definitely recommend to a friend or family member top notch
Everyone in this store is friendly and knowledgeable. They help you decide what bike is right for you according to your goals and budget. This is my “go to source” for anything connected to bikes.
I strongly recommend it.
Easy location to find, great inventory, very knowledgeable patient good listening staff with lots of suggestions and ideas. I drove two hours just to shop here.
Good service. Quick turn around knowledgeable staff
Everyone is friendly, knowledgeable, and really trys to meet the customers needs no matter what type or level of cyclist you are.
Thank you so much for all of your help.
Personal assistance
Great service and very friendly people!
Great service!!
Everyone was very friendly and helpful! Like the products the store offers. They went above and beyond helping their customers! Not only am I sharing my experience I had with them with others, I will be returning customer for purchasing additional bikes for my son and soon my daughter.
If you wanna buy a bike or ebike then this is the place for you. Very knowledgeable and professional people. Very happy with our choices (together with there help)in bikes we purchased there.