based on 1843 ratings.
What our customers think of us!
The following comments were submitted by our customers when asked to provide feedback on our service. In the interest of transparency, we present these comments as provided except that personally identifiable information has been hidden unless the reviewer has requested their full name be included with the review. No unfavorable comments have been removed.
They know their products. Very friendly and will make time to tell you about their products and answer your questions.
Working with the staff at Mole Hill bikes is a pleasant experience. Each staff member is very helpful and has great information regarding products sold in the store.
Excellent service. Needed accessory was available. All affordable.
Knowledgeable, friendly service. Quick turn around time - thank you.
Everyone who works there is nice, honest, and does a great job taking care of and selling bikes.
Very friendly and helpful, reasonable prices.
Quality work at reasonable prices.
Service was included in the purchase price and was easy to schedule (walk in). Always friendly and responsive.
Honest good family business
They were super helpful and informative. They answered all my questions thoroughly.
Helpful and friendly.
You are very helpful and honesr!!
Friendliness, knowledge and patience with me a non-cyclist!
Friendly expert service
Good selection, prices and service
Outstanding customer service from Jordan. He really knows the Cyceling world. Alfred is the best bike tech ever!
knowledge
Excellent personal service from people we trust!
Great experience!
I walked in knowing nothing about electric bikes. I received a full education. The folks there filled me in fully and let me try a couple bikes and I got one that best suited my needs. It was a great experience.
Quality products along with honest efficient service.
Can’t wait to get my bike serviced!
Super helpful expertise, and willingness to offer discount for bulk order for non-profit use. Very thankful
I travel all the way from WV. The staff there is always nice & helpful. I love the bicycle I bought last year & just recently bought a bicycle rack. I asked if they would put it on my vehicle & they said yes. When there was an issue with it, Jordan came up with a solution & it is now on my vehicle. I would recommend Mole Hill Bikes because they really care about the people & their products.
Mole Hill Bikes has a convenient location which is HUGE in my opinion. The staff seems knowledgeable of their products they carry, and are quick to recommend and advise depending on my particular circumstance and needs. A small SNAFU on my last purchase was QUICKLY rectified and corrected. Mole Hill is my new go-to bike shop. I recommend them.
Jordan was very knowledgeable and helpful. He had us test ride a variety of e bikes and even had us ride up one of the gravel hills nearby that was similar to our driveway. Top notch business!
Great selection and friendly service best overall bike shop ever
The people at Mole Hill are so friendly and helpful. They have reliable service and their bikes are great for our needs. They are approachable and very helpful in choosing the right bike for each person. We have bought several bikes there and will definitely be back when we need another!
Of my family of 5, we have purchased around 10 bikes from Mole Hill. Great service, great knowledge, and love supporting a local business that goes out of the way to serve their customers.
Such a great family friendly place who are also extremely knowledgeable!!