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Customer Testimonials
Staff are always very helpful and knowledgable. I've bought two bikes from them over the years and had an excellent experience both times, as well as any time I've been in for accessories or to get my bikes serviced.
I bought my first road bike several months ago with a plan to do a gran fondo in 2023. I recently got it serviced by West Point.
The bike mechanic, Mark, was absolutely excellent offering great tips and advice as well as tuning up my bike.
I’ve been taking my bikes here every spring the last couple years to get them ready for the upcoming riding season. Great service with a great turnaround time, and all at competitive prices. Staff are always helpful and go over what your bike needs immediately, and what can wait a few months. Never pushing you to a purchase. Overall, a great experience!
Professional service people
Knowledgeable helpful staff (Andrew)
They are knowledgeable fast and convenient and competitively priced
Customer service that takes that extra step to satisfy.
Andrew is really awesome, he is very knowledgeable. I go to Wpc because of him.
Friendly staff.
Excellent customer service! Friendly and knowledgeable staff who take time to attend to customer's needs.
Informed floor personnel. Reliable trustworthy products.
Everyone is polite, cheerful, knowledgeable and helpful.
And go that extra mile eg.helped me with bike light installation.
Always feel comfortable at your store!!
Had the products I was looking for in stock. Turn around was quick. Customer service was great, friendly and super organized. Love shopping with Westpoint.
Prompt service. Staff are very informative and explain the service well.
Friendly, honest and timely service from a team that likes bikes and riding.
I love the positive vibe and attention to detail.
Great discount
Always very helpful, knowledgeable and friendly
Always very helpful with good advice and recommendations, and willing to do extra little things like pumping up my tire and tightening the kickstand while changing a flat tire.
Great range and customer service. Really appreciated staff going out of their way and double checking inventory for a non-quick release front basket on my behalf.
I really appreciate the friendly, helpful and efficient staff. I feel confident that my bike is being serviced thoroughly and expertly.
Excellent service as always!! Staff are knowledgeable, friendly and very helpful.
Thank you!!!
Staff is always friendly and incomparably helpful!
Good quality and reasonable prices.
Andrew, Joko, Randy & rest of staff ALWAYS great service & very accommodating.
The person who helped me was incredibly kind and offered me detailed instructions on how to use the pannier which was very helpful to me. 5 star experience!
Solid product list, not expensive but what you carry is good. Service was prompt fast and lent me some bike parts to test them. Glad to be trusted and help me get the parts I need, which means I can make expensive purchases with confidence.
Thank you
Good service. Helpful people.
Very helpful staff.
Randy was excellent. Knowledgeable, friendly and very professional. He really is a great sales person. His passion shines through!
Nice and friendly staff. Have a long patience in explaining the bikes for newbie. Thanks westpoint cycle main street canada. You guys are the best. Specially LIAM who help us through the whole process.