based on 1303 ratings.
What our customers think of us!
The following comments were submitted by our customers when asked to provide feedback on our service. In the interest of transparency, we present these comments as provided except that personally identifiable information has been hidden unless the reviewer has requested their full name be included with the review. No unfavorable comments have been removed.
Great service, staff is courteous, professional, and very competent.
I ordered my bike in August and due to pandemic they were backlogged from the manufacturer. Due to the delay, Y-Not offered me a free rental any time I wanted to ride. What great people to work with, I love the personalized service and attention to keeping their customers happy!
Eric is a great guy and runs an awesome bike shop!
Good old fashion customer service.
Eric and Jeff are very knowledgeable and helpful to make sure we bought the best bikes for our lifestyle.
Everything. Eric and everyone at YNOT listens and doesn’t sell things you don’t need. Their advice is knowledgeable and helpful.
And they’re funny and kind.
Always willing to assist and going beyond is their credo.
Friendly and knowledgeable service, good selection of all necessary bike components. Great location!h
Always Kind
Always Helpful
Always the correct solution ~
Amazing Service!
Service. Friendly.
Very flexible and easy to work with!
We've received excellent service.
I usually go to .MV store, but you've been great, and can't beat your location!
I love riding the B&O Trail to mix things up with HOOT, KGT, Mohican and Holmes trails.
Clean, friendly, bikes were well maintained.
Servicing was best, they have taken care very expediously
they no what they are doing.
Always friendly and ready to help out
The philosophy of Y-Not is always be aware of the customer needs & desires ! Not what he can sell you but what’s best for each customer 🤔
Eric was great in getting my bike into the shop within days vs I thought it would take months.
Dave assembled the bike and gave me full instructions and fitted me perfect for the best performance bike. I am a novice rider but feel so ready to ride my bike .
Great great service and value !!!
Larger selection of new and used bikes
Eric is good people. I've been a customer for years and always appreciate the knowledgeable and professional service YNOT provides the community.
Friendly, thorough, efficient and reasonably priced
I love the free tune ups!
I have had my bike serviced here for years. The mechanic has always been very helpful.
I like the range of quality products and the prompt, efficient, efficacious, and friendly service.
Always friendly and knowledgeable!
Eric does an amazing job with helping all the surrounding communities with repairs, sales, and giving to all of us.
Knowledgeable and customer oriented. Competitive prices and good stock on items regularly used.
Very professional friendly and knowledgeable Eric is the best!