based on 1160 ratings.
What our customers think of us!
The following comments were submitted by our customers when asked to provide feedback on our service. In the interest of transparency, we present these comments as provided except that personally identifiable information has been hidden unless the reviewer has requested their full name be included with the review. No unfavorable comments have been removed.
Always have the bike supplies that I need and want. Friendly atmosphere!
The staff is super knowledgeable and friendly. No matter what the question or request is made, they bend over backward to get you what you need.
Good location
The service and sales people are great! Eric is awesome!
Great prices on used bicycles (and trikes)!
Quality products at an affordable price.
I get my bike tuned up annually there. They consistently do a thorough tune-up with a rapid turn-around. No complaints over the past 15 years.
Eric takes great care of our family!
I love my new bike, the Electra! It is so much fun to ride around my hilly neighborhood. I would like to thank Dave for his help answering all my questions and then getting my bike ready for pick up. My Sister also purchased an Electra bike the same day, so we can ride together now. We are having fun and laughing the entire time we ride. Thank you!
I wanted a bike and was given excellent service. Was fitted for the correct bike and added necessary accessories. Bike was ready for pick up in less than 24 hours. Glad I stopped and will definitely continue doing business with Y-Not Cycling!
The best!
Eric is very knowledgeable and easy to work with when choosing a bike. I would definitely recommend Y-Not!
Your service was fantastic. Not pushy, which I loved. Eric also let us test out the electric bike before we decided to buy one. That is what sold us on the product.
The knowledge about the products you sell was superb!
Awesome service
Quick and excellent bike service....nice accessories in the shop!
Quick service. Good job.
Friendly and will fix you up
Friendly service!
Great service!!!
They did a great job servicing and cleaning our bikes. The price was reasonable and they got the work done quickly. The bikes look and feel like they’re new.
I purchased two Townies from Y-Not last year for my daughter and I to ride on trails and have been completely happy with the bicycles and service. I got a Kickr Snap for Christmas so moved my bicycle to the basement for the winter. Now that I am using my bike for trail riding I needed another bicycle for my Kickr so I purchased another Townie. This is a great dealer and their service is great too!
Professional, pleasant, and thorough.
Owner and team are always welcoming, friendly and helpful. The service is always effective — they always have what I need in repairs or products.
High quality product and great service.
You guys are my go-to and who I send anyone who asks. Thanks for being awesome!
Had an off center bent rim. Dave fixed it quickly at a reasonable price.
Great products, we are truly enjoying our new bikes. Thanks
Had my bike tuned up. The bike performed very well. Thanks
We enjoy the staff and appreciate having a local bike shop to take care of our bikes. Your business provides a valuable business to our community. The prices are better than Columbus.