based on 440 ratings.
What our customers think of us!
The following comments were submitted by our customers when asked to provide feedback on our service. In the interest of transparency, we present these comments as provided except that personally identifiable information has been hidden unless the reviewer has requested their full name be included with the review. No unfavorable comments have been removed.
The staff was very friendly and helpful. They explained the features of each bike, the benefits, of each, and helped to adjust the bike to ensure proper fit.
Friendly atmosphere, knowledgeable, nice selection of bikes and parts
The selection was nice for a small town dealership.
Very helpful we purchased our first bike for our daughter and them new bikes for us.
Went above and beyond to help me get my bike in shape for riding this spring!
Professional employees
Great customer service!
They did a great job with my bike. One day turnaround without any issues. Thank you!
Rick and his assistant at the front desk were both very helpful, informative and kind. Thank you!
Speed and service.
Friendly staff. Great communications.
We had a very good experience with YNOT CYCLING. We were out of state and emailed them to see if they could do a retrofit to one of our Catrike. They got back quickly and said they could do this and ordered an expensive retrofit kit without and down payment or credit card information.
They were very professional and prompt with the retrofit.
Now just waiting for the weather to get better.
Thanks, Jim andBarb Wiley
Y-Not cycling did awesome job with my old mountain bike. They gave it a tune-up and new tires and pedals and it is like new again.
Very good and quick service at a fair price.
knowledgeable, fair, and prompt service. Thank you!
Friendly, do good work and very helpful
Service was excellent!
They took the time necessary to find me the part I needed even though they were busy.
Rick was extremely helpful in servicing my Trek Marlin 7 which I purchased at Y Not 4 years ago, thanks so much!
Excellent service and products
My bike runs so smoothly after you guys worked on it and super fast service you guys said a weekish and it was ready the next day
I needed a specific gravel tire that wasn't in stock. I placed my order at the shop. The tire was obtained and installed by the end of the next day. That's excellent, prompt service!
The staff helped me find exactly what I was looking for by presenting different options and explaining the pros and cons of each. I'm looking forward to a much more comfortable ride the next time I use my stationary bike at home. I'll definitely be back!
Good service and well stocked products. Eric generous with his support of Pat Kracker Breast Cancer Fund biking events in past.
Customer service - good recommendations and bicycle adjustments.
Eric Peterson is very knowledgeable and did a great job with the sale, set-up and follow through. I love my new BodyCraft Treadmill he helped me purchase. I recommend YNOT to anyone who wants credible service and care, even after the sale.
Jerry Ernst - Fredericktown, Ohio
great service and dependability
Reliable service. I wouldn't trust my bike to anyone else.
I am so pleased with the tune-up on my recumbent bike! It looks brand new and I am looking forward to many miles ahead.
Elaine Stull
Great customer service! Friendly, knowledgeable and attentive.
Please keep carrying the used bikes 🚲 . Bikes that are 5 to 35 years old are so much more interesting and tempting then all those awesome brand new Treks.
Thanks for doing what you do year after year, Y-Not is a HUGE asset to Richland county.
We appreciate you!