based on 363 ratings.
What our customers think of us!
The following comments were submitted by our customers when asked to provide feedback on our service. In the interest of transparency, we present these comments as provided except that personally identifiable information has been hidden unless the reviewer has requested their full name be included with the review. No unfavorable comments have been removed.
Very helpful figuring out the proper size bike for my 8 year old based on her height. They also have a great program that you can save 50% on next bike when upgrading to a bigger size.
Everything from selection to customer service is great!!! Thanks for being so helpful and informative!!
Personal attention. Support of the community. Excellent products and service.
Eric is always very helpful and a very good bike mechanic
Been a YNot customer for many years. Great Service and support of your local Bike Shop !
Expert advice and availability to quite a great variety of bike parts.
I drive from Zanesville shop at Y-Not!
Personal service.
Y Not is very accommodating and easy to work with.
Very professional !!! And fair prices ..
They are always pleasant and at a fair price.
They had what we wanted and let us try several different exercise bikes to help us make a decision. The employee that helped us was so helpful, friendly with no pressure to buy.
Quality
Staff was very friendly, knowledgeable and helpful without being pushy.
Repairs were done well and in a timely manner.
Super friendly and knowledgeable staff! Excellent service and quick turn around time on repairs! I can't recommend Y-Not Cycling enough!
As always a great bike at a great price and friendly service thanks y-not cycling.I will definitely come back in the future
Ynot bike shop is fantastic. Great service. Highly recommended.
Y Not carries alot of QUALITY products and they will spend the time with you so you get the proper bike or trainer etc. Whatever you need. The only one thing I wish wish wish they carried is KTM bicycles. Yes they are a premium product like Trek. They are my favorite motorcycle brand as well. Any way it goes guys keep up the good work
The staff is always very helpful.
Eric and his team are incredibly customer oriented.
I cannot say enough good things about them and their service.
Whether you are looking for a new/used bike or your bike needs serviced; I would not go anywhere else.
Thank you Eric and your team at Y-Not Cycling.
If you are not using this store and their team: Y-Not?
Greg Olson
Variety of goods and services.
Knowledge service, performed timely and most affordable solution determined
Very helpful and kind.
Great service with very fast turnaround. Highly recommended!
Excellent product and service.
Dave was speedy and did excellent work to get an OTET cyclist back on the trails.
It’s great to have a local brick and mortar bike store that has needed parts and helps solve my recumbent maintenance issues.
Plus you can always depend on a good bike mechanic when necessary at Y-not
The customer service was fantastic! Buying was easy, and we're absolutely loving the bikes we purchased.
You are local if I have a problem.