Customer Testimonials
Quick analysis and explanation of maintenance needed.
Work done on time; notification described work completed.
Cost was as estimated.
Very short wait. Had everything I needed in stock. Thanks Jessica. Chocolate was a bonus.😎👍🚵
The work they do at West Point Cycles is very professional. They are a good team, care for your bike and your safety, and offer good prices. I highly recommend that store, and have been going there for 20 years!
Friendly staff and excellent service
Spring service feedback thorough and customer service excellent! Solid value for money and excellent savings with promotions.
Products are great, the staff is better than great! I have always been treated very well at Westpoint.
Good selection of items and very good customer service.
Excellent product - so far. Staff are really helpful, kind, patient with all questions and endlessly helpful in finding what works for you. knowledgeable staff will take time and do various adjustments, store policies are generous.
I came from out of town to look at a bicycle that was for sale. Communication and service was excellent. They went out of their way to help me and to make my experience enjoyable
Fantastic customer service! Everyone was incredibly friendly and helpful, even when the store was really busy the staff always acknowledged and worked to help us in a timely manner. There were no surprises while making our purchase and all details where laid out.
Friendly and knowledgeable service!
They had exactly what I needed at a good price. Friendly sales team.
Genuine and good quality.
Great prices!
Generally helpful and efficient.
Premium products and knowledgeable staff make customer experience top.
Efficient and skilled staff and work always done quickly.
Friendly and helpful staff who always explain everything in an understandable way.
Helpful, staff has a high level of knowledge
Good selection and able to bring something in if they don’t have it. Helpful staff. Service shop was great and extended my 1 year service because I didn’t need it yet.
Great service and the handwritten note was appreciated. Thank you
Fantastic team & consistently great service!
Staff are always great. Super helpful making sure we have what we need from each visit.
the friendly service and professional.....highly recommend this company
I purchased a trek dual sport and am happy with the bike and the friendly atmosphere of West point cycles
Very friendly and knowledgeable staff
I was in Last Sunday and asked for help getting a set of brake shoes and the employee went above the standard service in finding the right brake pads for my bike as the part numbers had changed making it a challenge.
I will be back !
Dave:)
I always feel you are telling me the truth about what needs to be done to my bike, not trying to “up sale” me on things I don’t need. When I get it serviced, it runs like new every time.
Staff member was very friendly and helpful.
Excellent customer service highly recommended. Thank you.