Customer Testimonials
Fantastic service!
Fast, efficient and accommodating service. Thanks!
Excellent service. Andrew (and everyone there) were great and really helpful. This is my second bike from West Point. This shop is great!
Friendly, helpful and knowledgeable staff and high quality bikes and accessories have made West Point Cycles my go to bike shop for over 15 years.
Very good, and friendly but professional, service, and understanding of the needs of the purchaser.
I'm 85 but never felt that I was being "silly" in buying a bike. I love bike riding!
Going off now for my first ride in over 10 years. Wish me well!
First name removed
The team is very nice, polite, caring and knowledgeable.
Very friendly. And reasonable.
Good communication, good advice, fair pricing.
Great service, helpful and well informed staff members.
Exceptional service as always!
Outstanding customer service!
Quality products, knowlegable friendly staff
Always the best customer service in town!
Love my Trek Domane with electronic shifters. The folks at all of your stores in Vancouver are exceptionally kind, service first and knowledgeable, not to mention patient. They are always willing to lend a hand. Lauren and Beth at West 10th were fabulous this time around and the turnaround service to fix my tubeless tire was outstanding. Thank you all‼️
Friendly, knowledgeable staff.
Very personable and knowledgeable and great advice.
Friendly, transparent as to pricing, capable and, when needed, provide immediate service.
Great service. Fast and good pricing for bike repairs.
Talented technicians that gives the confidence of a good bike repair service
Amazing service from Chris at West 10th location setting up my new rig. Thanks Chris!
The guy who helped was super nice and friendly
Great service. Friendly and knowledgeable staff.
Customer service was great
Very knowledgeable and friendly staff.
Couldn’t fix my wheel but were honest and helpful in helping me find a solution
Good selection, helpful staff and close to home.
Great staff, very attentive
Good service and knowledgeable staff.
Sales men are friendly and knowledgeable
Prompt Friendly service. Range of products.
Reasonable prices and shipping rates, genuine parts, fast, professional service.