Customer Testimonials
You offer a variety of products which makes selection convenient.
Your website was informative, easy to navigate with multiple locations providing service.
Had exactly what I needed at a good price.
The service was excellent. I came in with a flat tire and it was repaired within 20 minutes then I asked if there were a waste to protect my tires and told them about a product that could help reduce the chances of a flat tire so I did that overall I’m extremely satisfied.
Friendly staff, great stock availability and price
Jack was great when i brought our bikes in for servicing. Very nodule, and it's able to get the warranty for break repair
Staff were very helpful ordering in a product I wanted, recommending appropriate size and following up with a phone call when it arrived
EXCELLENT SERVICE
All the stuff that I need, good deals, fantastic service team, solid service!
Amazing customer service.
I came into the shop at closing with a last minute repair for a tubeless tire and they fixed it for me so that I could ride the next day. Excellent service!
Excellent repairs and service
Good product support after the sale.
Great service!
Fixing e-bike’s tire.
West point cycles was very accommodating. Customer service answered our questions thoroughly and it was priced fairly. Would definitely come back for any bike related issues.
Friendly and knowledgeable staff
great team that has taken care of me and my bikes for 10 years now
these guys give good service and really seem to care about me and my bike
Super friendly staff. Great selection.
Service was great!
All went smooth, all issues were addressed.
Friendly staff, great service
It’s been our go to bike shop for years and it would’ve been if we weren’t happy with everything.
We always support the local shops over getting a better deal at a big box store.
Thanks, First name removed
Great service from Andrew and the whole team at the Langley store. Thanks for being my go to bike shop! First name removed
Pr
Good friendly service
The service was the main factor in my decision to buy. Ethan is an excellent sales associate. I felt no pressure at all—just dedicated support and expert advice. In fact, everyone played a key role, from the purchase, setting up the bike, to advising on aftermarket products.
Everything.
I was able to get a hard-to-find part. Pickup at Main St was easy, lots of parking, and the person who helped me was pleasant and efficient.
Very knowledge and friendly staff!
know their stuff and very friendly