West Point Cycles
Vancouver & Langley
BC
Canada

Customer Testimonials

Report a concern   March 11, 2025 — Rated 10 out of 10 by L.J. West Point Cycles - West 10th
What do you like about our products and services?

friendly , knowledgable and helpful staff, very convenient locations.

Report a concern   March 10, 2025 — Rated 10 out of 10 by Grant Mccullough West Point Cycles - Main St.
What do you like about our products and services?

attentive smart staff, customer focused

Report a concern   March 10, 2025 — Rated 10 out of 10 by Loree Gregg West Point Cycles - West 10th
What do you like about our products and services?

Both our ebikes are being serviced. The technician pre-checked them before we left them. Also, the very knowledgeable sales lady explained the safety and fit attributes of recommended helmets to ensure we make the safest choice for our type of cycling.
Loree,Vancouver

Report a concern   March 10, 2025 — Rated 10 out of 10 by J.P. West Point Cycles - Kerrisdale
What do you like about our products and services?

Very friendly and accommodating staff. Very professional.

Report a concern   March 10, 2025 — Rated 10 out of 10 by A.L. West Point Cycles - West 10th
What do you like about our products and services?

Super helpful and knowledgeable team that often acts on the spot

Report a concern   March 10, 2025 — Rated 10 out of 10 by A.A. West Point Cycles - Langley
What do you like about our products and services?

Excellent service

Report a concern   March 10, 2025 — Rated 10 out of 10 by Shaun White West Point Cycles - Langley
What do you like about our products and services?

Great service and people

Report a concern   March 9, 2025 — Rated 10 out of 10 by Monica Marchenski West Point Cycles - West 10th
What do you like about our products and services?

Always great service! And knowledgeable 🙌

Report a concern   March 9, 2025 — Rated 10 out of 10 by R.C. West Point Cycles - Langley
What do you like about our products and services?

It was good

Report a concern   March 8, 2025 — Rated 10 out of 10 by B.D.M. West Point Cycles - Main St.
What do you like about our products and services?

Excellent and timely service provided in tuning my 13 year old bike. Staff very friendly and professional.

Report a concern   March 8, 2025 — Rated 10 out of 10 by Geoffrey Flamank West Point Cycles - Main St.
What do you like about our products and services?

Andrew was very congenial and the whole process was smooth. Will do that again, for sure.

Report a concern   March 8, 2025 — Rated 10 out of 10 by Penny Crosby West Point Cycles - Main St.
What do you like about our products and services?

I loved that he made it a priority to get the bike back to us quickly! My son was thrilled.

Report a concern   March 7, 2025 — Rated 10 out of 10 by I.H. West Point Cycles - Kerrisdale
What do you like about our products and services?

Good service from sales person.

Report a concern   March 6, 2025 — Rated 10 out of 10 by I.M. West Point Cycles - West 10th
What do you like about our products and services?

Dave and his entire team are always so friendly, helpful, knowledgeable and try to turn around service work quickly. Thanks everyone! First name removed

Report a concern   March 6, 2025 — Rated 10 out of 10 by Sarah Sinanan West Point Cycles - West 10th
What do you like about our products and services?

Fast service, thoughtful and knowledgeable staff, friendly and engaged, feels like the staff take the time to help customers. I always feel like I get robust and helpful service.

Report a concern   March 6, 2025 — Rated 10 out of 10 by Navjot Saimbi West Point Cycles - West 10th
What do you like about our products and services?

Nothing but good things to say! Came in with very little knowledge about clips and riding shoes but left feeling confident and well informed. I was set up for success! Had my first ride to, clipped in and didn’t fall one! Seamless ride thanks to Tim!

Report a concern   March 6, 2025 — Rated 10 out of 10 by Andrew Andy Metten West Point Cycles - Kerrisdale
What do you like about our products and services?

Wonderful bike shop - great service and do not oversell. Bike gets a yearly servicing and seems to run better than when I bought it - amazing after 14,000 kM and 4 years of riding.

Report a concern   March 5, 2025 — Rated 10 out of 10 by Howard Milne West Point Cycles - Kerrisdale
What do you like about our products and services?

Fast,professional,polite,perfect.

Report a concern   March 4, 2025 — Rated 10 out of 10 by M.M. West Point Cycles - West 10th
What do you like about our products and services?

they included a note and some chocolate, not necessary but very welcome!

Report a concern   March 4, 2025 — Rated 10 out of 10 by A.W. West Point Cycles - Langley
What do you like about our products and services?

We just purchased our second e-bike from West Point Cycles. Both times, Andrew was the salesperson, and he did a wonderful job. Andrew is the main reason we came back, and we will strongly recommend West Point Cycles to friends and family.

Report a concern   March 4, 2025 — Rated 10 out of 10 by Y.B. West Point Cycles - Main St.
What do you like about our products and services?

Everyone is super friendly and helpful for people of all knowledge levels about bikes!

Report a concern   March 3, 2025 — Rated 10 out of 10 by Melissa Odonnell West Point Cycles - Kerrisdale
What do you like about our products and services?

Good quality bike and accessories that I will actually use. Super friendly and helpful in the store.

Report a concern   March 3, 2025 — Rated 10 out of 10 by Susan Mogan West Point Cycles - Main St.
What do you like about our products and services?

Very friendly and thorough

Report a concern   March 3, 2025 — Rated 10 out of 10 by M.S. West Point Cycles - West 10th
What do you like about our products and services?

always great service!

Report a concern   March 3, 2025 — Rated 10 out of 10 by T.I. West Point Cycles - West 10th
What do you like about our products and services?

The only local shop that had what I needed in stock - thanks!

Report a concern   March 3, 2025 — Rated 10 out of 10 by E.V. West Point Cycles - Main St.
What do you like about our products and services?

the staff are always so friendly, professional and knowledgeable. I really appreciate how much they communicate about what may need to be done to my bike and what work ended up being done.

Report a concern   March 3, 2025 — Rated 10 out of 10 by Lisa Wegener West Point Cycles - Langley
What do you like about our products and services?

friendly service, great return policy, and huge selection!

Report a concern   March 2, 2025 — Rated 10 out of 10 by K.R. West Point Cycles - West 10th
What do you like about our products and services?

Folks working at shop are friendly and knowledgeable.
Got work done when they said they would.
Di not do work that wasn’t needed I.e. had said they would replace brake pads but then didn’t because wasn’t needed at this point.

Report a concern   March 2, 2025 — Rated 10 out of 10 by J.B. West Point Cycles - Langley
What do you like about our products and services?

Great service. All staff friendly and knowledgeable

Report a concern   March 2, 2025 — Rated 10 out of 10 by Rylan Reyes West Point Cycles - West 10th
What do you like about our products and services?

The staff there were very helpful considering how busy they were at the time I went and visited


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