Customer Testimonials
Prices. Stock. Service.
Excellent staff, can speak highly enough for the manager Andrew will use extremely personalize prompt and efficient service, I would not go anywhere else
Excellent customer service at front and shop
Friendly, efficient and low pressure sales .
Good service. Staff are very nice to deal with.
The service is always great.
Had the parts I needed for a good price
Everything! You are professional and always make sure my bike is in the best condition. Very friendly and knowledgeable staff.
Friendly & knowledgeable
Friendly Staff
very friendly helpful knowledgeable staff who provide the best service ever
Professional, efficient, friendly, knowledgeable
The person who helped me was fantastic. Very patient which was important since it was my first bike.
Knowledgeable, patient
staff.
Service is efficient and forthright
Knowledgeable and experienced staff, friendly and willing to assist....for me to have safety and confidence in my bike, to go out and enjoy the outdoors !!
Fast and friendly service.
Professional staff
Excellent
WPC has always been highly service oriented - why we’ve been customers as long as we can remember!
Knowledgeable, friendly staff, no up-selling
Service is excellent, products are high end
When I walk in and ask for parts, help, advice on my bike, the staff has always made me feel welcome and "cool". I feel like I'm part of the biking community, and they always understand what I need, when I don't. Plus, they're prices are great and I often get better deals here than online.
While looking for stems for my bike, I wasn't clear on what length I needed and a staff member gave me to order stems, and told me to try them out and see what worked best. I used them for a month, and came back to get the length I needed. It's this kind of thing that keeps me coming back - a customer first culture that helps me enjoy cycling.
Everyone was very kind and helpful.
Marc was simply amazing. He fell in love with my
OG Pino and took great pains to either find a dated shifter he could make work or, with persistence, rebuild my original derailleur. He took great care with the bike and emailed me with his progress. He was super friendly, super helpful and seemed to take great joy and pride in his work.
Great job on the one year tune up
Friendly & helpful service always, my favourite bike shop!
good informative service for a novice senior cyclist
Great staff!
Andrew took time to go over the products (bike and separately parts) with us.