Customer Testimonials
Staff were very helpful and they had a good selection!
The customer is important here. The staff take a personal interest in their customers, even to the point of remembering their names and what they purchased in the past. They always have a large stock of bikes and accessories. Excellent service. I would not go anywhere else to purchase a new bike.
The staff are very helpful & knowledgeable. I’ve always received great service at this store.
You had a good selection of product and very helpful staff
friendly and knowledgeable staff
You have always been able to help me with my cycling issues
My local bike shop! I wouldn't get anywhere without you!
Great service and a super staff. Thanks again for the fantastic Bromptons. They are rolling like new for 9 years and more to come.
We came in late and you were able to fix my son's bike that same night so he could go to pedal heads the next morning! and thankfully discovered the repairs were easier than expected.
Good price, good services & fast shipping!
I'll be ready for the start of the season!
Store is setup great and has lots of options. The sales associate was great and was very thorough without getting pushy or annoying.
Great prices! Amazing customer service
Knowledgeable staff
I feel valued as a client, Rayne did a great job in assisting me all throughout the process and even provide a copy thru mail of the information I need to know about the warranty. Also, I love the part of giving info and care instructions (Jack was able to explain it very well), and when the service team run a quick check before taking the bike out from the store. The warranty period & discount offered is great as well.
Overall, the service is excellent and I love my Trek bike!
Whenever I visit the store, I feel welcomed and the staff is very helpful . Thank you!
Great service, quick turnaround and spent the time going over the bike and what it needed.
Have now bought 3 bikes from West Point. What else can I say.
ALWAYS A POSITIVE EXPERIENCE
Really appreciate the excellent service given by the staff that have received since purchasing my bike.
Staff are attentive, positive, and could answer all my questions . They helped with lights, shoes, bike rack, pump, computer hand ware questions and got me out on a test ride to find the right size all in 30 minutes. Efficient service.
Very good experience with service package for my bike. Staff were very responsive and professional
Westpoint has everything you need! Laura knew her stuff about bike shoes and was great! I bought a pair!
I buy all my bike stuff there.
We had a great experience from start to finish. The staff are great especially Jack in the service department!!
Service from Clionadh was swell
My new e-road bike is awesome, and Dave took good care of me.
Good work all.
Excellent service, knowledgeable and helpful. Great selection of bikes and their accessories as well. Friendly staff!
Helmet we got was great.
I like Trek bikes.
Your store has good selection.
Very polite young man that looked after me. He was very helpful and I appreciate that. Thanks to the mechanic shop for the finishing touch on my new bike. First name removed
Fast friendly service and good priced