Customer Testimonials
Very competent and friendly advice.
I was helped quickly & efficiently to buy a new bike helmet and I also was very satisfied with service done to my bike.
The products are good quality and the staff are friendly.
Fast repair service at a great price. Staff are friendly and helpful. Great selection of accessories
Service is friendly, helpful, and prompt. Products are excellent. This is my go-to LBS
Customer Service is good. Goods exchange was great! Staff are nice and friendly.
Very thorough
Friendly and knowledgeable staff!
Friendly, professional service with reasonable prices. Old school bike shop!
Great knowledgeable staff. Answered all my questions. Responded almost immediately to my emails.
I brought my 2006 Madone 5.9 in to see what it would take to add much larger cogset as I find climbing more difficult as I age. They suggested a simple derailleur swap along with a 11-34 cogset match. Add in a new chain and full tune and my bike and I are now one again. Happy with the service, price and communication provided.
Friendly and knowledgable staff, good product choice.
Called to confirm they had the product I needed, went and picked it up an hour later. Staff was very friendly and helpful - asked if I had all the tools needed to replace the bike tube myself. Great price on the product from a local supplier.
It is great to have a Trek and Botranger shop nearby. I make the shop my first choice for any products I need.
prompt, friendly and high quality!
The staff are very friendly, helpful and energetic. They know the products well and have never tried to up sell me.
Knowledgeable people who I trust to do what’s best for my bike.
I already did recommend to my friends. The service was excellent
Great staff. I always feel appreciated when I’m in the stores.
Well displayed product lines with some for all types of riders.
Staff are friendly and helpful. Been shopping here for many years and always get the impression that the staff enjoy their work and are there to make the experience enjoyable for their customers.
Will always support this store.
Beth was very friendly and helpful
If you don't have it there's a good chance you can get it.
Best bikes!
Service: I always feel welcome, whether it's just a snagged chain, tire check, or full service checkup.
Your explanations are just right!
Thank you!
The description of the fyxation pursuit bar with all the dimension assures me that i'm buying the good one . The service is professional grade. I love the personal message on my invoice .
Thanks West Point Cycles :)
prompt and efficient
clear, reliable knowledgeable
Staff are really friendly, accommodating, knowledgeable, and always go the extra mile!
West Point Main Street is an excellent bike shop! The staff are friendly and knowledgeable.
If you need a tuneup they’ll check everything out and only replace what’s worn out.
They are always kind and friendly. Also their skills are great. They have taken care of my bike for more than 10 years and it still good shape.
Excellent customer service and fast shipping. Order was shipped out the same day I placed it.