West Point Cycles
Vancouver & Langley
BC
Canada

Customer Testimonials

Report a concern   March 25, 2023 — Rated 10 out of 10 by W.C. West Point Cycles - Langley
What do you like about our products and services?

Fast friendly service and good priced

Report a concern   March 25, 2023 — Rated 10 out of 10 by Riemer Faber West Point Cycles - Langley
What do you like about our products and services?

Staff were very helpful and they had a good selection!

Report a concern   March 25, 2023 — Rated 10 out of 10 by H. West Point Cycles - Langley
What do you like about our products and services?

The customer is important here. The staff take a personal interest in their customers, even to the point of remembering their names and what they purchased in the past. They always have a large stock of bikes and accessories. Excellent service. I would not go anywhere else to purchase a new bike.

Report a concern   March 25, 2023 — Rated 10 out of 10 by H.L. West Point Cycles - Main St.
What do you like about our products and services?

The staff are very helpful & knowledgeable. I’ve always received great service at this store.

Report a concern   March 24, 2023 — Rated 9 out of 10 by D.T. West Point Cycles - Langley
What do you like about our products and services?

You had a good selection of product and very helpful staff

Report a concern   March 24, 2023 — Rated 10 out of 10 by G.T. West Point Cycles - Main St.
What do you like about our products and services?

friendly and knowledgeable staff

Report a concern   March 24, 2023 — Rated 10 out of 10 by S.M. West Point Cycles - Kerrisdale
What do you like about our products and services?

You have always been able to help me with my cycling issues

Report a concern   March 23, 2023 — Rated 10 out of 10 by Chris Sias West Point Cycles - Kerrisdale
What do you like about our products and services?

My local bike shop! I wouldn't get anywhere without you!

Report a concern   March 23, 2023 — Rated 10 out of 10 by Chad Steward West Point Cycles - West 10th
What do you like about our products and services?

Great service and a super staff. Thanks again for the fantastic Bromptons. They are rolling like new for 9 years and more to come.

Report a concern   March 23, 2023 — Rated 10 out of 10 by C.S. West Point Cycles - West 10th
What do you like about our products and services?

We came in late and you were able to fix my son's bike that same night so he could go to pedal heads the next morning! and thankfully discovered the repairs were easier than expected.

Report a concern   March 23, 2023 — Rated 10 out of 10 by JeanDominic Audet West Point Cycles - West 10th
What do you like about our products and services?

Good price, good services & fast shipping!

I'll be ready for the start of the season!

Report a concern   March 22, 2023 — Rated 10 out of 10 by R.D. West Point Cycles - Langley
What do you like about our products and services?

Store is setup great and has lots of options. The sales associate was great and was very thorough without getting pushy or annoying.

Report a concern   March 21, 2023 — Rated 10 out of 10 by J.V. West Point Cycles - West 10th
What do you like about our products and services?

Great prices! Amazing customer service

Report a concern   March 21, 2023 — Rated 9 out of 10 by C.S. West Point Cycles - Langley
What do you like about our products and services?

Knowledgeable staff

Report a concern   March 21, 2023 — Rated 10 out of 10 by M.B. West Point Cycles - Langley
What do you like about our products and services?

I feel valued as a client, Rayne did a great job in assisting me all throughout the process and even provide a copy thru mail of the information I need to know about the warranty. Also, I love the part of giving info and care instructions (Jack was able to explain it very well), and when the service team run a quick check before taking the bike out from the store. The warranty period & discount offered is great as well.

Overall, the service is excellent and I love my Trek bike!

Report a concern   March 21, 2023 — Rated 10 out of 10 by Amit Garg West Point Cycles - Langley
What do you like about our products and services?

Whenever I visit the store, I feel welcomed and the staff is very helpful . Thank you!

Report a concern   March 21, 2023 — Rated 10 out of 10 by Todd Balaban West Point Cycles - Langley
What do you like about our products and services?

Great service, quick turnaround and spent the time going over the bike and what it needed.

Report a concern   March 20, 2023 — Rated 10 out of 10 by Amyn Rajan West Point Cycles - Kerrisdale
What do you like about our products and services?

Have now bought 3 bikes from West Point. What else can I say.

Report a concern   March 20, 2023 — Rated 10 out of 10 by E.P. West Point Cycles - Kerrisdale
What do you like about our products and services?

ALWAYS A POSITIVE EXPERIENCE

Report a concern   March 20, 2023 — Rated 10 out of 10 by P.H. West Point Cycles - Langley
What do you like about our products and services?

Really appreciate the excellent service given by the staff that have received since purchasing my bike.

Report a concern   March 20, 2023 — Rated 10 out of 10 by Jill Matt Davies West Point Cycles - Kerrisdale
What do you like about our products and services?

Staff are attentive, positive, and could answer all my questions . They helped with lights, shoes, bike rack, pump, computer hand ware questions and got me out on a test ride to find the right size all in 30 minutes. Efficient service.

Report a concern   March 19, 2023 — Rated 10 out of 10 by V.Y. West Point Cycles - Main St.
What do you like about our products and services?

Very good experience with service package for my bike. Staff were very responsive and professional

Report a concern   March 19, 2023 — Rated 10 out of 10 by Fred Kozak West Point Cycles - West 10th
What do you like about our products and services?

Westpoint has everything you need! Laura knew her stuff about bike shoes and was great! I bought a pair!
I buy all my bike stuff there.

Report a concern   March 19, 2023 — Rated 9 out of 10 by T.M. West Point Cycles - Langley
What do you like about our products and services?

We had a great experience from start to finish. The staff are great especially Jack in the service department!!

Report a concern   March 18, 2023 — Rated 10 out of 10 by Edgar Lau West Point Cycles - West 10th
What do you like about our products and services?

Service from Clionadh was swell

Report a concern   March 18, 2023 — Rated 10 out of 10 by Gord Cook West Point Cycles - Langley
What do you like about our products and services?

My new e-road bike is awesome, and Dave took good care of me.
Good work all.

Report a concern   March 18, 2023 — Rated 10 out of 10 by Jennifer Vassel West Point Cycles - Langley
What do you like about our products and services?

Excellent service, knowledgeable and helpful. Great selection of bikes and their accessories as well. Friendly staff!

Report a concern   March 18, 2023 — Rated 10 out of 10 by C.J. West Point Cycles - Langley
What do you like about our products and services?

Helmet we got was great.

Report a concern   March 18, 2023 — Rated 10 out of 10 by A.F. West Point Cycles - Main St.
What do you like about our products and services?

I like Trek bikes.
Your store has good selection.

Report a concern   March 18, 2023 — Rated 10 out of 10 by P.G. West Point Cycles - Langley
What do you like about our products and services?

Very polite young man that looked after me. He was very helpful and I appreciate that. Thanks to the mechanic shop for the finishing touch on my new bike. First name removed


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