Customer Testimonials
Extremely friendly tech.
Chris was very professional and helpful!
The staff are attentive and knowledgeable. I left with the perfect bike for my needs.
Easy going. Helpful
Professional and friendly service.
Great service and product availability!
Gentleman had me checked in, showed me the parts I needed and had the install done in about 30 minutes. Thought I was going to have to leave the bike for several weeks. Nice surprise and will use them when I need a new bike or have an issue.
Friendly and knowledgeable staff.
The staff is very sharp...service driven!
Friendly - knowledgeable about bikes, racks, etc. Quick and reasonably priced service.
Everything. Service repair and sales was great
Service was excellent
The guys are helpful
John helped us from the minute we entered the store!
He was a great guide through the bikes we were contemplating with excellent knowledge and a lot of patience.
When we picked up the bike, Mike was super helpful- and helped us out quickly so I could get on the road with my new E-bike!
So fun!
A great team at Trek!
I thought Tony provided great service and answered all my questions.
great service.
great bikes
The best US bicycles
Love the store!! Trek Bicycle store Naples is outstanding with customer support. I have purchased 2 bikes from them and absolutely recommend anyone of the staff as they are fantastic, but on this purchase i worked with John to get the perfect bike for my wife and she adores it down to the little French Bulldog bell we added on and bottle holder. John was extremely knowledgeable and also didn’t try and oversell me but gave me advice and options that made the entire experience so amazing. I HIGHLY RECOMMEND THIS LOCATION. Please please know that I am an extremely hard person to please and so anyone looking to get a Trek Bike needs to make this a must stop location.
John you are an amazing person and grateful for your undivided attention and support.
Greg & Dorene Deatrick
friendly, quick service , knowledgeable
Friendly staff. Knowledgeable.
Neil was very helpful!!!!
Yoseph was very knowledgeable and helped my wife and I pick out the right bikes.
Friendly. Fast. Good Value.
Great service polite and you guys know what your doing
Great customer service
brought my 25 year old bike in to be refurbished. Excellent job, timely as many parts needed to be ordered. Runs like new!
Very helpful THANKS
Ralph is the best
I think the product is great! The marlin 5 gen 3 is an awesome bike. Terrell R helped me out a lot when I was choosing a bike. He showed great interest in helping me and getting the best bike fit for me. Overall, the service was great, the bike is great, and I really enjoyed going to Trek bicycles of Sunrise. Sincerely, Tomas A.
Excellent service.
The service from Bismark and the rest of the Trek team was great and a good price.