Customer Testimonials
The service was very good. First time owning a Sun bicycle.
Trek never misses. Excellent quality bikes with equal performance. I want to personally thank Neil at the Sunrise store. He went above and beyond answering my questions and helping me set up my bike and trunk rack.
From the first phone call with Kirstin (and quite a few after) to the demo/fitting/sale with Kirstin and the ride out with Chris and Alex, Everything was Great!!!!
responses from tech personnel who assisted with the sale and delivery of the product we purchased. Thank you.
The service was very efficient and fast.
They are easy to work with
Excellent service. . . helpful suggestions.
Your store is what I consider to be the best service of any kind that I have received in a place of business of any kind that I can remember. This has been the case on multiple visits to the store in Coconut Point area.
You guys are fantastic! Scott S.
Great service with a professional and friendly atmosphere
Great prices and even better service !
When you walk into the shop you will find friendly, personable and instant assistance. The techs are very good at making a reasonable fix right away. If they do not have a part in stock, they'll order it for a quick turnaround. Every cyclist needs a go to shop. The Trek Bike Store is mine.
The team communicated well and had my bike fixed promptly!
Quick, courteous & efficient service
Prompt courteous service while you wait
Great service. Friendly people and knowledgeable staff.
Very informative & great work
Friendly and patient staff.
The team is always very knowledgeable and helpful.
Always products in stock for my bike model and great customer service and support
Went in to get a tire repaired which they did quickly. While there they took the time to explain the E bike.
When I brought my bike into the store, the staff was fast and friendly. The repairs were made quickly and complete. Thank You.
Customer service at its finest. I was struggling in the parking lot to remove my bike from the back of my pickup and the gentleman working at the front desk came out without me asking and helped me. Extremely professional and personable. Service on my bike took less than 10 minutes and the technician was polite as well. Couldn't ask for a better experience. 10/10 would recommend this Trek store in Sunrise Florida.
Always helpful staff. A quick stop to get a time for my bike and I was on my way. Thanks!
Sales person seemed to know what he was talking about.
All the young men that helped me with the trike I bought were very helpful. They made sure it was just the way I wanted it. I would recommend them to friends and family.
Thank you guys, you were great.
Vicki
These folks are great, brought a flat tire in for repair and they repaired on the spot !
Great products and great people!
Ralph is the best!!!
Your employees are really good and nice
Service was great, Ivan was very knowledgeable and helpful.
Cordial staff