Customer Testimonials
Excellent
I had a good experience with everyone I dealt with there. I am very happy with my purchase. Thanks
Went in to have my bike serviced, they were very professional and had my bike ready by the next day. Will be going there for every future maintenance on my bike.
Great staff. Prompt service.
Great knowledgeable staff..
Fast and efficient!
I had an issue with electronic shifting, Ray did an amazing job to figure it out and get me on the road again. Also, he did a great job installing new grips
Jaun Jansen van Vuren
Trek store is convenient and service technicians are very knowledgeable and professional.
Daniel W
Service was amazing as usual! Staff very helpful!
Great sales and service support from the entire staff.
Always friendly service. Great service packages for tires and for maintenance.
Trek seems to have good quality bikes/products and the service was positive. Although, compared to other Trek shops the selection is limited due to the space and size of the store but this area of town really needs a bike shop! This is a fast growing location with new communities being constructed and many people ride bikes. It's surprising there are so few bicycle shops near Ave Maria and as a result I was pleased you opened a Trek shop on Immokalee Rd. I purchased a Townie bicycle that was just right for my lifestyle and Andrew who runs the shop was not only pleasant but answered all my questions and went out of his way to help me make the right decision on the bicycles you had available. Thank you!
I dropped my bike off at lunchtime to have a new tubeless back tire installed and a few hours later I was called to say it was ready for pickup. Couldn’t be any happier, didn’t miss out on any ride time.
The guys are very helpful and informed me well about the different bikes. First time buying a Trek bike, but my wife is very happy with it I even tried it out and plan on getting one for myself
They boxed my bike for shipping and made the whole process smooth.
Repaired my flat tire quickly and efficiently.
Great service!!
The service is always top notch and priced fairly.
Great bike. Great service!
Sale and service personnel were excellent.
Great customer service.
My Trek Marlin 6 had been sitting in my garage for 8 years and I finally took it to the Trek shop in Punta Gorda. The guys completed the necessary maintenance to get me on the trail the same day. Absolutely love the crew there. Professional and personable. I definitely recommend this bike shop!! This girl is one happy "Trekker"!!! Thank you so much!!!
Won't go anywhere else for all my cycling needs! The customer service we have received has been great but what really sets them apart is their extensive knowledge of all types of bikes, including e-bikes. Highly recommend!
I needed a gear bag and the techs there were super helpful!
Thanks for the extra help
Everyone was pleasant, helpful in getting my bike out and then back into my SUV. The turnaround time was quick and the job was done perfectly. Thank you.
Good knowledgeable and friendly staff
U have a personal style that you always follow up with my questions or needs £I i love these people.
I get high-quality products with a discount due to membership in the local mountain bike club.
Great product and great service!
The willingness of the employees to help