Customer Testimonials
Great service from Doug. Caring and knowledgeable.
Efficient. Courteous. Helpful
Jeremy and Richard found the tires,
got them ordered, and put the
Townie Electra back together for
Florida riding.
THANK YOU Guys!
The guys working were extremely helpful and pleasant. A significant change from previous experiences.
Staff was very knowledgeable and helpful
Great bike shop. Tony has been great. Very happy with the Domane SLR 7. Cheers!
Service
Very efficient and helpful
I bought a used (not much at all) bike and went to Trek because it had a back tire that would not stay inflated. We took it in and the guys there were so kind and personable. I am two weeks post-op back surgery...they took it out of the car, explained it's problems and we went to pick up groceries. It was finished quickly and I was notified. We picked it up refreshed, wiped down, workng well, tires fixed and they put it back in the car for us. I was tickled to get such polite, customer service...and quickly.
Will definitely go back when I need anything done...oh...and the price was great as well. And I need a basket as well. Appreciated everything about that stop.
Thank you, Logan. Rode today and the bike is in perfect condition.
As always, I was treated with professionalism and patience. I am an older rider and having someone explain things clearly is very important. The service was done quickly and I was able to get on my FX shortly after. Thanks.
Great product line and the nicest, most helpful staff. Bismark is the best!!
Staff is always friendly, very knowledgeable and helpful. Service is quick and affordable. My go to bike shop for service on my bike.
Knowledgeable, kind salesman. Tony!
These guys are very friendly. And back up their work 100% can’t beat them.
Service is always great. The flat repair program is excelled t
Friendly, knowledgeable staff. Did a very nice job on a tune-up and cleaning up my bike. Will definitely use them again.
Happy to have the new store so close to me. Andrew was super helpful and knowledgeable in assisting me with a new road bike along with everything I needed to get out cycling.
I had a small issue w/ bike and the staff was able to get me in right away and helpme out. John was very helpful
Great products and friendly accurate service!
Bismark was excellent, took care of my concerns and questions. was always very responsive throught out the process of waiting for my bike to arrive.
Friendly, professional, thorough.
Knowledge and service. Been going there for years. Highly recommend
Trek bicycle store of South Naples was very helpful and comprehensive in giving me information for purchasing a bicycle. Made sure all appropriate adjustments were made and safety checked helmet. Strongly recommend them to anyone who’s looking for a safe bike and to develop a relationship with a store that will help you maintain it.
Great products and service
Prompt service
We like David.
Great shop
Great service!
New customer brought recumbent trike to have tire fixed
Quick and professional service!!!
Your service was awesome and really good!