Customer Testimonials
Your people put your customers first - exactly what I've come to expect of Trek over the last 30 years. I know if I buy something at this location, I can count on it to be of good quality and competitively priced.
Bikes were very well explained to us and we were able to make the right choice. I went in thinking I wanted a mountain bike and after some test rides the fx3 was the best bike for what I wanted to do.
You rep (Joe, I think) was very kind to our son. knowledgeable and helpful.
Trek is a great name in bicycles with reliability and innovation. Thank you for your careful and prompt service.
Had the best experience shopping for our bikes! Super helpful and we are so happy with our purchase. Highly recommend
I stopped by for a set of pedals and the young man was most helpful. I asked if there was a special wrench to remove old ones and he was nice enough to change them out for me free of charge. That was a great surprise and will go a long way with me.
Promptness
Trek is the last of the high end bike brands that still designs their bikes with the proper double diamond design. I hate the bikes with the lowered seat stays. Please don’t change that.
Ordered 2 verve 3 gen 5 over the phone and was hassle free
Quality rim. Fit perfectly. Very nice young man. Thanks
Good, prompt, professional service
Very friendly staff upon arrival with nice greeting. On time service work performd as promised
Maintenance and bikes done thoroughly
I was treated professionally and they were able to complete the repair that was needed to my satisfaction
quality of work, friendliness and professionalism .
Great quality products and wonderful service at Fort Myers Trek. Thank you!
Brought bike in expecting to have to leave it, possibly for days. Walked out 10 minutes later, fixed bike in hand. 👍👍👍
Timely customer service
I came in off the street with a concern on a bike you did not sell me and you treated me like a lifelong customer and solved the issue efficiently and fairly, And were nice to boot!
Service was quick and very friendly.
The people made my experience worth the drive!
Logan was very professional and very helpful in the Naples location
The guys were great!
These guys are awesome as they replaced my tire tube in warranty in two days. Just great to deal with.
Sales Person took the time to explain the features etc of the item I was looking for. I appreciate that.
JW
Diligent service deliver as promised.
Friendly helpful people
We had an issue with the lock we bought there and immediately your guys came out to assist us.
EXCELLENT CUSTOMER SERVICE.
Quick tube repair
Everyone was great and I had lots of help from Elvia
Everyone was great and I had lots of help from Elvia. Thank you thank you.