Customer Testimonials
Love the store!! Trek Bicycle store Naples is outstanding with customer support. I have purchased 2 bikes from them and absolutely recommend anyone of the staff as they are fantastic, but on this purchase i worked with John to get the perfect bike for my wife and she adores it down to the little French Bulldog bell we added on and bottle holder. John was extremely knowledgeable and also didn’t try and oversell me but gave me advice and options that made the entire experience so amazing. I HIGHLY RECOMMEND THIS LOCATION. Please please know that I am an extremely hard person to please and so anyone looking to get a Trek Bike needs to make this a must stop location.
John you are an amazing person and grateful for your undivided attention and support.
Greg & Dorene Deatrick
friendly, quick service , knowledgeable
Friendly staff. Knowledgeable.
Neil was very helpful!!!!
Yoseph was very knowledgeable and helped my wife and I pick out the right bikes.
Friendly. Fast. Good Value.
Great service polite and you guys know what your doing
Great customer service
brought my 25 year old bike in to be refurbished. Excellent job, timely as many parts needed to be ordered. Runs like new!
Very helpful THANKS
Ralph is the best
I think the product is great! The marlin 5 gen 3 is an awesome bike. Terrell R helped me out a lot when I was choosing a bike. He showed great interest in helping me and getting the best bike fit for me. Overall, the service was great, the bike is great, and I really enjoyed going to Trek bicycles of Sunrise. Sincerely, Tomas A.
Excellent service.
Took my bike in for a tune-up. Bike needed it bad, as it had been over 2000 miles. They did a great job with the tune up and changed out rear break pads. Washed bike , looks new, rides like it’s new ! Thanks!
Excellent service by the store Saturday 02/21
Couldn't ride my bike in the morning because of a broken hanger from the derailleur
Brought the bike in 10 am and the fixed everything within 30 minutes
Very customer orientated, great service, great store !!!
10s
Reagan and Jeramy were great. Responsive, helpful and knowledgeable about my purchase! Great to work with.
Mike was friendly and knowledgeable, offering options and he clearly knows the products (in our case, seats). It was truly a pleasure speaking with him and learning from him. He is an asset to your organization.
Friendly staff and highly experienced bike mechanic (John). The store also has a wide variety of Bikes and biking equipment.
Donna was very helpfull and really nice.
Thank You
John
I NEEDED A NEW BIKE SEAT INSTALLED ON MY TREK YESTERDAY, THEY DID A GREAT JOB AND DID NOT EVEN CHARGE ME FOR THE SERVICE! EXCELLENT BIKE SHOP!
Love Trek Bikes - store personnel are great people. Very polite and friendly. Knowledgeable and outgoing! A great place for a novice or an experienced rider.
Team was very helpful. Products are a hit
Tony very helpful and got his the bikes we needed at the ight price!
Excellent Service !
Great service, decent prices. Convention location. Good
Great service and great people there.
Expert service performed on time and as per estimates
These guys are knowledgeable and very helpful. Repair services are dependable and the costs are reasonable. Highly recommended !
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