Customer Testimonials
Very friendly professional staff. They immediately fixed my problem and adjusted a brake issue , no charge . I buy all my bike gear from this store
Friendly, timely and very helpful.
Friendly service.
Quality. Timely Service
I bought an Xcaliber TREK mountain bike at your store from John 2 years ago. It has been serviced twice at your shop and has never given me a bit of trouble although I ride it about 50-60 miles/week.
I recently brought in my 1998 LiteSpeed road bike to see of it could be restored. The bike is special to me because it carried me from Seattle to Washington, D.C, in 1998. Jaime did an excellent job replacing the chain rings, chain, brakes and brake cables, shifter cables and an overall tuneup. He was obviously interested in the project, treated the bike as if it was his own, and was justly proud of a job well done. I rode the bike this morning for the first time in many years and it feels brand new.
Now that I know what Jaime can do, I'm thinking of having him do a tuneup of my 1987 Cannondale tandem.
As long as there are folks like Jaime and John providing quality bike products and services, there will always be a place for local bike shops like yours.
Name removed
I brought in a bike that wasn’t a Trek for its first service in about four years needed a new tires and they fixed the derailer put a new cable on it now it works fantastic
Good price on great tires.
Great service!
Professional and courteous staff. Gave me a clear picture of what was needed and completed the maintenance on time and as promised.
Great service provided by the most courteous Pablo Lopez. Bike feels brand new.
Very helpful and very good customer service
Excellent service!
Very helpful and courteous staff.
Quality Products! I had my Trek bike more than
20 years!!! Great performance . Really enjoy it!
Staff was super nice and helpful. Brought in a bike they didn't have in stock to test ride. Great service I will recommend to others.
Employees are very helpful and knowledgeable. Was able to get the parts that i needed
Very nice people there! Had a problem with my bike, was solved immediately! Perfect … Could continue riding just after some minutes. And additionally I am on the „lifetime free tube plan“, so both tubes were free! Very much recommended
great service
The staff is awesome group of guys,
Steve and Chris had my bike in riding shape in minutes. Steve explained pricing so I knew what to expect. In just a few minutes I had a new tire, two inner tubes and even Chris adjusted my brakes. Super nice. And I did not have to do the fix myself.
Great staff amazing customer service 10/10 recommend
Service was flawless. Expert diagnosis and fast turn around.
My bike was brought in on a Monday, it was evaluated and parts were ordered that day. The repair was completed and the bike was ready by Friday.
No pressure sales and great service.
I love my Fuel-exe, I recommend it to all my friends. Trek services and support has always been there to help keep me on the trails whenever I run into any issue.
Very nice store!
Serviced my Trek Bike that I bought in another state. Had the same Trek professional service and expertise I have come to know over time. Professional and efficient. All my needs met.
Super froemd;y professional knowlegeabl;e staff
Knowledgeable and friendly
Fabulous staff
It feels like a new bike now and it’s effortless to pedal with the new chain and gears !