Customer Testimonials
Smart
Honest
Available
Friendly
Expert
Everything was great!
All good products and most important have the best service
Products are Great regarding performance!
Service is always awesome. Great staff!
We have ridden Trek bikes for 25 years including a cross country trip and have found them to be reliable along with the bontrager hard case tires. We currently have the Verve electric but previously had touring bikes.
Friendly staff. Quick service.
Good location and products, helpful staff.
They did a great job at explaining the different features of the bikes and letting us test ride as many as we wanted. We were happy to be able to take them home the same day.
very helpful and king person who helped me with my purchase.
I own 5 Trek bicycles so I would say the Trek brand is what I like the best
We had some issues with the setup on one of our bikes (we purchased two). After this was brought to the store's attention the store manager Steven made a site visit to our home to verify all things were correctly set-up. Unfortunately after he left we discovered that the bike continued to have a couple of things that needed to be addressed. We stopped by the store to advise of these concerns and since we did not have a way to transport the bike back to the shop Steven agreed to come to the house once again to address these issues and take it for a test ride. This was done and the issues have been resolved. We appreciate the professional courtesy and attention that Steven gave to our concerns and would recommend Trek of Port Charlotte for your biking needs.
I simply needed an inner tube. My first step in the store prompted a very nice greeting and
with my response, by the time I got to the checkout counter, I had what I needed. I was in and out in under two minutes. As I left, the team thanked me by name. That was pure class.
Colonial is my bike store. Thanks and Merry Christmas to Treks of Fort Myers.
Great bikes. Great service.
I’ve had my Trek bike for 2.5 years and love it. It rides smoothly. I’d comfortable. I just had it serviced and had excellent service from their tech.
The customer service was great. Told me what they would do, how much it would coast and when it would be ready. And they delivered!!!
Good
Great service
Great service with a smile. Always there when you need help.
I recently had my Emanda reservice at the Treck outlet in Naples, Florida. They got me in immediately, did the work and a timely fashion and everything looks just perfect. I had had some squeaking in the front disc brake and they cured that completely.
Everything was spick and span and the communication was clear and friendly. They are an excellent shop and I will continue to use them as long as I'm in the area.
I received a nice welcome and they were able to fix my bike immediately.
The service people were very helpful. He was very knowledgeable and I felt that he went above and beyond what was required.
Very good
Great sales and service for all of your Trek bicycle needs!
Skilled technicians capable of addressing any repair or set up issues. They understand customer concerns, identify optimal solutions and successfully complete repairs in a timely manner. Highly recommend!
Honesty, not pushing sales when getting service work done, not pushing exessive services, technician expretise.
Service was excellent
Great friendly service.
Service is top notch. Fast reliable and friendly
Great service
Fast, Knowledgeable service