Customer Testimonials
Salesperson Kirsten was very knowledgeable and helpful. Service people helped to tune the new bike to my particular requirements.
Friendly and knowledgable staff with the part I needed.
High quality products. Very knowledgeable and attentive sales and support
Friendly and knowledgeable staff, they treated me and my bike with respect.
Customer service is outstanding. The quality of the bikes is good, minus one issue. Given the cost of the bike, I was surprised there was an issue. It was past the year, so I had to pay a fee for a part. I would buy another bike again from this store.
friendly service, prompt attention
Jacob , who sold us our two electric bikes, was extremely knowledgeable and helpful. We love our new bikes!
Yes, the service was good I’m happy with the brakes yes I would recommend trek bicycle place to somebody else
Professional and knowledgeable
Quality products, good value and helpful staff.
Fast, knowledgeable service while I waited for a new tire.
Reliable service
Excelente fabian’s work , I recoment every body fix their Bike
In spite of not requesting an appointment on line, the tech assessed my bike that day since we had driven it in all the way from North Port for a much needed tune up.
William Was amazing
Tony is fantastic!! I love my new bike
The employees are not just very knowledgeable but friendly as well. When I went to look at Trek bicycles they were very helpful in choosing a bicycle. They let me test ride different ones and I could not have picked a better fit for my needs.
Thanks to all the employees.
Repaired wife’s bike quickly, inexpensively, and decent price !
Jeff said he could get the helmet I needed by the next day from another store & that happened!
Great products and excellent service!👏
Great customer services
Extremely knowledgeable staff, helpful in every way; explain about the bike and accessories and friendly.
I think the $75 pick up/ return for service is a bit steep. The sane day return for a tire repair is fantastic.
Your staff is very knowledgeable and eager to help with any bike problem I have.
Staff is very knowledgeable and helpful
Great service again on my tire upgrade and flat
Service was great, people were friendly and very helpful. Appreciate the overall great customer service and the bikes are awesome.
The team at BallenIsles was really good, and nice people too.
Friendly and knowledgeable employees
The bikes in the store are top drawer. They exceeded our expectations and the service is first class