Customer Testimonials
Service was thorough and friendly.
Great courteous service.
Always willing to help at reasonable prices
I had an issue with timing, but management quickly fixed the issue and repaired my bike. I'm grateful for the exceptional service
Very prompt with what I needed and able to get it done during their busy season.
Great service
service was great .
Friendly service and a non-crowded environment. However, I felt the cost of repairing a spoke on a wheel was overpriced at $37.44. A simple repair like that shouldn’t cost more than $10 to $15.
Trek was excellent, they had the right parts and repaired my wife’s bike quickly and reasonably. I will definitely return for all of our bicycle needs. Art
Friendly professional service
I had an emergency tire replacement and Jaden knocked off while I waited. Much appreciated 👍
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Fast personable service.
Great dealing with Tony. He is very knowledgeable and pleasant.
The team is very welcoming, answered all of our questions. Super Friendly environment! I have never had a bad experience with Trek and the staff.
You pick up the bike, fix it and return it. Easy! Although you are not fast. I had to call to ask if it was finished after a number of weeks.
Amazing experience!!! Thank you so much!
Great staff and great service!
I drove 25 miles past 3 or 4 bike repair shops to get to this shop based on a friends recommendation that, "the most competent bike mechanic in Florida works there." My friend was right! Icing on the cake was the friendly atmosphere and Ralphs patient explanation of what work was needed and how to avoid that problem in the future.
visited 4 times service is always great
The service was excellent and very friendly.
Fast service when fixing a flat tire.
service is ALWAYS great
From the moment I entered the shop, to the point of my return to pick up my tire, I had complete confidence that the work was going to be done correctly, the first time.
fast friendly and Knowledgable
Store team members Neil and Wally welcomed me to the biking world with true professionalism. They were able to set me up with everything I needed to successfully start my bicycle/exercise program. I highly recommend a shop for all Trek, bicycle owners!
We purchased a Trek bike for my wife at the SW Fort Myers a few years ago. Great quality bike that has served her well. She ran into some health issues, causing her a lot of neck pain. She brought the bike in, and Jeremy took great care of her. He replaced the stem with an adjustable model, raising the handlebar to make her position more comfortable. Fantastic, attentive service. I highly recommend this store!
JimM
Service techs
Very good service.
Great service, just need more varied selection of accessories
The service tech who fixed my bike tire also took the time to go over the prose and was very nice e