Customer Testimonials
The people and knowledge
Rafiel and Scott are great. I buy/service my bike here regularly, they are always upbeat and service driven. Great store, great service.
Great service! Wonderful staff.
Professional, polite and timely
Service Manager Colin , was very helpful.
Knowledgable staff. Goes above and beyond to assist .
Quality bike
Very helpful and informative.
Friendly sales people and an attractive store.
Did exactly what was promised on time.
Expertise & customer service
I had a lemon Townie and tried for 6 months to get it working and no long term success. John was awesome and never gave up. When I came in yesterday and said I give up please get me a new bike, he did just that and Trek gave me a great deal. Thanks John. The world needs more service folks like you.
We have an older bicycle that had a flat tire and we took it over to the trek store and they were so kind to get it out of the car and fix it on the spot. The tire became flat as soon as we got home so back to the store we went with the bicycle and again they took it out of the car and fixed it on the spot. They could not have been nicer and they have a huge selection of beautiful bicycles there.
I highly recommend the store.
I purchased a multi-year warranty on an ebike that includes free annual tune ups. I scheduled mine to be done while I waited. They took me right away, tuned up my bike, and made it look and feel like new again. Both the mechanic and sales person in the store were terrific.
My service was done very quickly and right on the spot
staff was friendly and the service was great
The staff know their bikes, and take the time to explain everything.
We bought my partner's bike there a few years ago, and still bring both to the Trek store for tune ups, even though my older bike is not a Trek brand.
Regan gave my bike a great tune up this week.
Great service quick an easy. Very helpful
You’ve been very helpful each time I’ve been there
How friendly and helpful they are with fixing what needs to be fixed and not trying to oversell you!
Quality bikes and I have always received excellent service.
I have visited three times, and Corey and Billie have been a great resource! Without them, I don't think I would have continued to bicycle which is now my favorite hobby. It's great to know that I can talk to them and get help.
Friendly and fast service.
Excellent service quick in and out repair
Trek at Coconut Point in Bonita Springs is great !
Friendly and knowledgeable staff.
They fixed my flat tire while I waited. Lifetime flat repair is fabulous.
Love my Trek bike.
They know what they are doing.
Your service staff is EXCELLENT! They take such good care of my bike and really make every effort to do the work in the shortest time possible. Special thanks to Carlos & David. They're the best!
Fast, friendly, great service
I love the tire service program! Best investment we ever made...especially now that I no longer have a handiman in the household! The tire was repaired quickly while I waited. I couldn't have asked for anything better. Thanks to the Trek program and to the repair person!
Staff is the best ! Great inventory.