Customer Testimonials
Fast efficient service. Polite, friendly staff.
Very helpful and friendly.
frindely and effecient
The guys working there were knowledgeable and helpful. They were patient and thorough helping me select the right bike and then getting me fully set up with right accessories.
Immediate and professional service.
Knowledgeable staff, good customer service.
Good service
Great service by Elvia, who took the time to be sure I got the right bike for me.
Promptness
Good service!!
Customer service
What a terrific establishment. Everyone is knowledgable, professional and friendly. My bike issue was resolved while I waited. I've frequented this Trek store often and have been highly satisfied every time.
Very fast and complete service.
Very responsive. knowledgeable and professional. The whole package! Enjoyed our experience.
The manager on duty was an awesome guy. Knowledgeable and friendly. Wish I knew his name
Great customer service
Excellent customer service.
John was very helpful!
Thank you!!
I was in the market for a bike. Ive heard good things about TREK. So I mossied into your Trek store. I was met by a store clerk, Tony who helped me narrow down what I want in a bike. After fitting me on the bike I had interest in and giving me need to know info I decided on that bike which needed to be transfered in from another store. A day later the bike had been sent. Picking up the bike the following day Tony then then again filled me in on some good to know info, and helped me accessorize it with some saftey features. Thank you Tony and Trek
friendly and prompt service
Friendly Great service
Prompt greeting, courteous, knowledgeable staff
We had a great experience buy two new bikes and accessories at N. Naples Trek. Elvina and her team did a great job. Their recommendations were spot on and the service was exceptional. The crew there are all bikers and live what they sell. Thanks again.
Kim and Rae Ann Brenckman
friendly, knowledgable, welcoming
Excellent product and great service !
Prompt and courteous. In today’s world these elements are refreshing and important.
They were very fast, efficient and nice people
Excellent customer service.
The service was excellent. Very knowledgeable and very helpful.
Friendly, prompt and knowledgeable!
I had a service issue and dropped in Sunday afternoon. I didn't any expectations of having it repaired that day..but as usual, they turned it around within two hours. Great staff and great service!